Towards Intuitive Work Modeling with a Tangible Collaboration Interface Approach

Models of human work are well recognized means for representing multiple elements of an organization in a mutually tuned form. However, humans and systems tend to use different forms of representation when expressing their knowledge. Most of the widespread modelling approaches focus on a system designer's or software view rather than on intuitive and comprehensive (re)presentations of mental models of users

Designing Digital Work

Combining theory, methodology and tools, this open access book illustrates how to guide innovation in today’s digitized business environment. Highlighting the importance of human knowledge and experience in implementing business processes, the authors take a conceptual perspective to explore the challenges and issues currently facing organizations. Subsequent chapters put these concepts into practice, discussing instruments that can be used to support the articulation and alignment of knowledge within work processes. A timely and comprehensive set of tools and case studies, this book is essential reading for those researching innovation and digitization, organization and business strategy