The development of a computer human interface using touch input for point of sale applications : a thesis presented in partial fulfilment of the requirements for the degree of Master of Technology in Product Development at Massey University

This project developed a touch screen interface for a new generation EFTPOS sales terminal at the fuel pump in a service station. Scenario plans and creative observation of consumers and analysis of their expressed needs, wants, and requirements were developed within the context of the client's specifications. This enabled the production of a physical and graphical user interface that provided initial appeal, ease of learning, high speed of user task performance, low user error rate, subjective user satisfaction, and user retention over time. Using multimedia computer software as a rapid prototyping tool enabled realistic feedback to be obtained early in the development stages and facilitated the modification of prototypes to minimise the barriers to potential consumer acceptance. The designer was able to effectively communicate the goals and details of the product to the team implementing the design using flow charts and diagrams to define the structure and content of the interface. The process used to develop the interface was compared with published product development techniques that incorporated consumer testing checkpoints throughout the discrete phases of product creation. It was determined that the generic processes were useful in practice, but only if the checkpoints were chosen appropriately and the tests customised for the developing product. Testing at fixed stages in the design process was found to be detrimental to the project. Putting excessive emphasis on the testing of the product curbed creativity by removing valid solutions before they could be investigated fully. The touch screen interface developed will be used to lead customers through fuel deliveries, Electronic Funds Transfer (EFT) transactions, and the purchase of other service station related products and services. The interface allows incorporation of advertising and customisation for use in other countries, meets the company's specifications, and has polled well in consumer tests when incorporated in a simulated mounting

The relationship between different email management strategies and the perceived control of time

Time management research, and the psychological construct of perceived control of time, are drawn on to investigate populist claims of the virtues of regularly filing and organising ones electronic mail. Using a process model of time management, it would seem that filing of email may increase ones time control perceptions and thus their job satisfaction and wellbeing. One hundred and sixty five participants were involved in a questionnaire-based field study. Analyses of variance revealed that for some e-mail users, not having a filing system may result in a high perceived control of time. Furthermore, challenging assumptions regarding optimal e-mail organisation, those that tried to frequently file their incoming messages, but did so somewhat unsuccessfully, had significantly less perceived control of time. These results highlight individual differences in control of time perceptions, and recommendations are made regarding organisational e-mail behaviour and training

Software psychology and the computerisation of the weighted application blank : a thesis presented in partial fulfillment of the requirements for the degree of Master of Arts in Psychology at Massey University

This study investigated the use of a Weighted Application Blank (WAB) for selecting candidates likely to pass the first year of a comprehensive nursing course. A subject pool of 415 comprehensive nursing course applicants was drawn from 1980 to 1985 first year Polytechnic classes. A discriminant analysis on the application form responses made by these subjects was performed. Computer software was then developed incorporating results from Human Factors research. The software aimed to computerise the WAB method of classifying applicants following principles of software psychology. A group of 50 computer naive subjects participated in an experimental evaluation of the software. Five subjects took part in initial pilot study trials of the software. The remaining 45 subjects' were divided into three equally sized groups. The subjects task was to enter eight sets of nursing course application form data. The "computerised" group received instructions on how to do this from the screen, the "written" group from a manual and the "verbal" group verbally from the experimenter. Time taken to complete the task and the number of errors made were recorded. Three ANOVAs were performed to establish if group exerted an influence on trial times or error rates. In addition, applicants were required to complete two questionnaires. The first prior to the experimental trials and the second following them. Results indicated that group influenced time taken on the task (F(1,294) = 7.43, p<.001). Group did not exert an influence on errors made on each question (F(32,672) = 1.022, p>.05). The interaction between errors made on each application form and group was significant (F(14,294) = 2.809,p.05). Responses to the questionnaires were evaluated and an assessment was made of the responses. It was concluded that the fields of human­ computer interface design and personnel selection had been successfully combined. Leading to the expectation that an area of great research potential had been opened up

Web assisted teaching: an undergraduate experience

The emergence of the Internet has created a number of claims as to the future of education and the possibility of dramatically changing the way in which education is delivered. Much of the attention has focussed on the adoption of teaching methods that are solely web-based. We set out to incorporate web-based teaching as support for more traditional teaching methods to improve the learning outcomes for students. This first step into web-based teaching was developed to harness the benefits of web-based teaching tools without supplanting traditional teaching methods. The aim of this paper is to report our experience with web-assisted teaching in two undergraduate courses, Accounting Information Systems and Management Accounting Services, during 2000. The paper evaluates the approach taken and proposes a tentative framework for developing future web-assisted teaching applications. We believe that web-assisted and web-based teaching are inevitable outcomes of the telecommunications and computer revolution and that academics cannot afford to become isolated from the on-line world. A considered approach is needed to ensure the integration of web-based features into the overall structure of a course. The components of the course material and the learning experiences students are exposed to need to be structured and delivered in a way that ensures they support student learning rather than replacing one form of learning with another. Therefore a careful consideration of the structure, content, level of detail and time of delivery needs to be integrated to create a course structure that provides a range of student learning experiences that are complimentary rather than competing. The feedback was positive from both extramural (distance) and internal students, demonstrating to us that web sites can be used as an effective teaching tool in support of more traditional teaching methods as well as a tool for distance education. The ability to harness the positives of the web in conjunction with more traditional teaching modes is one that should not be overlooked in the move to adopt web based instruction methods. Web-based teaching need not be seen as an all or nothing divide but can be used as a useful way of improving the range and type of learning experiences open to students. The Web challenges traditional methods and thinking but it also provides tools to develop innovative solutions to both distance and on campus learning. Further research is needed to determine how we can best meet the needs of our students while maintaining high quality learning outcomes

Flaunting it on Facebook: Young adults, drinking cultures and the cult of celebrity

Copyright © Antonia Lyons; Tim McCreanor; Fiona Hutton; Ian Goodwin; Helen Moewaka Barnes; Christine Griffin; Kerryellen Vroman; Acushla Dee O’Carroll; Patricia Niland; Lina Samu Print publication available from: http://www.drinkingcultures.info/Young adults in Aotearoa/New Zealand (NZ) regularly engage in heavy drinking episodes with groups of friends within a collective culture of intoxication to ‘have fun’ and ‘be sociable’. This population has also rapidly increased their use of new social networking technologies (e.g. mobile camera/ video phones; Facebook and YouTube) and are said to be obsessed with identity, image and celebrity. This research project explored the ways in which new technologies are being used by a range of young people (and others, including marketers) in drinking practices and drinking cultures in Aotearoa/NZ. It also explored how these technologies impact on young adults’ behaviours and identities, and how this varies across young adults of diverse ethnicities (Maori [indigenous people of NZ], Pasifika [people descended from the Pacific Islands] and Pakeha [people of European descent]), social classes and genders. We collected data from a large and diverse sample of young adults aged 18-25 years employing novel and innovative methodologies across three data collection stages. In total 141 participants took part in 34 friendship focus group discussions (12 Pakeha, 12 Maori and 10 Pasifika groups) while 23 young adults showed and discussed their Facebook pages during an individual interview that involved screencapture software and video recordings. Popular online material regarding drinking alcohol was also collected (via groups, interviews, and web searches), providing a database of 487 links to relevant material (including websites, apps, and games). Critical and in-depth qualitative analyses across these multimodal datasets were undertaken. Key findings demonstrated that social technologies play a crucial role in young adults’ drinking cultures and processes of identity construction. Consuming alcohol to a point of intoxication was a commonplace leisure-time activity for most of the young adult participants, and social network technologies were fully integrated into their drinking cultures. Facebook was employed by all participants and was used before, during and following drinking episodes. Uploading and sharing photos on Facebook was particularly central to young people’s drinking cultures and the ongoing creation of their identities. This involved a great deal of Facebook ‘work’ to ensure appropriate identity displays such as tagging (the addition of explanatory or identifying labels) and untagging photos. Being visible online was crucial for many young adults, and they put significant amounts of time and energy into updating and maintaining Facebook pages, particularly with material regarding drinking practices and events. However this was not consistent across the sample, and our findings revealed nuanced and complex ways in which people from different ethnicities, genders and social classes engaged with drinking cultures and new technologies in different ways, reflecting their positioning within the social structure. Pakeha shared their drinking practices online with relatively little reflection, while Pasifika and Maori participants were more likely to discuss avoiding online displays of drinking and demonstrated greater reflexive self-surveillance. Females spoke of being more aware of normative expectations around gender than males, and described particular forms of online identity displays (e.g. moderated intake, controlled selfdetermination). Participants from upper socio-economic groups expressed less concern than others about both drinking and posting material online. Celebrity culture was actively engaged with, in part at least, as a means of expressing what it is to be a young adult in contemporary society, and reinforcing the need for young people to engage in their own everyday practices of ‘celebritising’ themselves through drinking cultures online. Alcohol companies employed social media to market their products to young people in sophisticated ways that meant the campaigns and actions were rarely perceived as marketing. Online alcohol marketing initiatives were actively appropriated by young people and reproduced within their Facebook pages to present tastes and preferences, facilitate social interaction, construct identities, and more generally develop cultural capital. These commercial activities within the commercial platforms that constitute social networking systems contribute heavily to a general ‘culture of intoxication’ while simultaneously allowing young people to ‘create’ and ‘produce’ themselves online via the sharing of consumption ‘choices’, online interactions and activities

Global information technology infrastructure for a global non-profit organisation : a thesis presented in partial fulfilment of the requirements for the degree of Master of Technology at Massey University

Page 103 missing from vault and scanned copyWith the recent worldwide growth of the Internet, computers are becoming interconnected in a global communications network. Most people view the Internet as a universal communications medium that can replace telephone, television, and radio. Historically, for organisations and enterprises that could afford to do so, expensive telecommunication lines and Wide Area Network technologies were used for global communications, which allowed computers to communicate using proprietary protocols. For non-profit organisations in particular, the Internet has made it possible to connect offices and individuals, using open standard protocols, at a fraction of the cost of other alternatives. This study focuses on the investigation and development of a global communication system and information technology (IT) infrastructure that uses the Internet as its communication platform for a particular non-profit organisation, OMF International. Without a clear understanding of the limitations of the technologies involved, the development of an IT project is likely to be flawed or fail. (Standish Group, 1995) The findings from this investigation revealed that a global communication system and IT infrastructure, suitable for OMF International, needed to overcome limitations in the use and access of the Internet, the unreliability of different email systems to deliver email messages, and financial and human resource constraints. The study found that methods used in 'for-profit' organisations for the development of an IT infrastructure, were applicable to this non-profit organisation, resulting in the successful implementation of a global communication system and IT infrastructure. The choice of IT solutions and technologies within OMF was often based on functionality rather than feasibility, and its global IT infrastructure requirements were overlooked. The study found that by comparison Lotus Notes' client/server IT infrastructure requirements were considerably less than that of Microsoft Exchange client/server, however, alternative low-cost open standard messaging options were more affordable. Conclusively, open standard IT solutions for global communications are better suited that for this non-profit organisation, than proprietary solutions. The study also highlighted the need for an IT architecture, that would provide a plan and strategic context for future IT development within OMF International, which would overcome problems with concurrent IT projects using different technologies

Distance learning of foreign languages

doi: 10.1017/S0261444806003727This article provides a critical overview of the field of distance language learning, challenging the way in which the field is often narrowly conceptualised as the development of technology-mediated language learning opportunities. Early sections focus on issues of concept and definition and both theoretical and pedagogical perspectives on the field. Emphasis is placed on evident shifts from a concern with structural and organisational issues to a focus on transactional issues associated with teaching/learning opportunities within emerging paradigms for distance language learning. The next section reviews choices and challenges in incorporating technology into distance language learning environments, foregrounding decisions about technology made in particular sociocultural contexts, the contribution of ‘low-end’ technologies and research directions in developing new learning spaces and in using online technologies. The investigation of learner contributions to distance language learning is an important avenue of enquiry in the field, given the preoccupation with technology and virtual learning environments, and this is the subject of section six. The two final sections identify future research directions and provide a series of conclusions about research and practice in distance language learning as technology-mediated interactions increasingly come to influence the way we think about the processes of language learning and teaching