E-government implementation challenges in developing countries: The project manager’s perspective

E-Government is a global trend with far-reaching benefits if implemented in the optimal way. All nations irrespective of whether they are considered as developed or developing economies, invest in the formation of strategies furthering their e-government agenda. While e-government has attracted extensive interest for over a decade leading to a maturing field, developing countries that are EU members have some particularities that must be taken into account. This research focuses on the critical success factors of e- government adoption by developing EU countries, using the Republic of Cyprus as a case study. This research identifies the financial position of a nation and its e-readiness level, as well as the infrastructure facilities and technological innovations, political and legal frameworks as key factors that influence the level of e-government adoption. Furthermore, organisational and institutional aspects, as well as the socio- cultural characteristics, should not be underestimated, as these factors are crucial barriers to e-government adoption. The specific country’s environmental cognition and consciousness is found to be more influential in this case than what literature on other cases suggest. Transformational leadership is recommended as a way motivate, build trust and create the necessary shared vision

THE ROLE OF TRUST IN PERSONAL INFORMATION DISCLOSURE ON HEALTH-RELATED WEBSITES

E-commerce adoption has been extensive but for some specialized areas it is still in the early stages. One such area is health-related websites where the sensitive issues around the consumer’s health ex-tenuate the similar challenges faced in other areas of e-commerce. Disclosing personal information is necessary to fully utilize such health-related websites but consumer trust is required for this. This re-search proposes a model of the role of trust in personal information disclosure on health-related web-sites. This model identifies 10 factors grouped in three categories. The first category is dispositional factors including faith in humanity, trusting stance and privacy concern. the second category is situational factors including reputation and perceived risk. Lastly the third category is institutional factors including the perceived effectiveness of the privacy statement, third party certification, legal and regulation and security infrastructure. Low risk, reputation, effective privacy statement and privacy seals were found to facilitate trust. While institutional factors like the legal framework and regulation have an elevated role to keep the consumer safe in this context, lack of clarity on what they are leads to a weak perception of their value. Trust in the health-related website was found to positively influence the intention to disclose information

The role of trust in personal information disclosure on health-related websites

E-commerce adoption has been extensive but for some specialized areas it is still in the early stages. One such area is health-related websites where the sensitive issues around the consumer’s health extenuate the similar challenges faced in other areas of e-commerce. Disclosing personal information is necessary to fully utilize such health-related websites but consumer trust is required for this. This re- search proposes a model of the role of trust in personal information disclosure on health-related web- sites. This model identifies 10 factors grouped in three categories. The first category is dispositional factors including faith in humanity, trusting stance and privacy concern. the second category is situational factors including reputation and perceived risk. Lastly the third category is institutional factors including the perceived effectiveness of the privacy statement, third party certification, legal and regulation and security infrastructure. Low risk, reputation, effective privacy statement and privacy seals were found to facilitate trust. While institutional factors like the legal framework and regulation have an elevated role to keep the consumer safe in this context, lack of clarity on what they are leads to a weak perception of their value. Trust in the health-related website was found to positively influence the intention to disclose information