Identifying the Enablers and Barriers of Information Technology Personnel Transition

This paper reports the initial findings from a National Science Foundation supported study of IT personnel transition. We used the revealed causal mapping method (Narayanan and Fahey 1990) to elicit barriers, enablers, and examples of IT personnel transition. This paper reveals new knowledge and insight into factors that enable and prevent IT personnel transition as organizations evolve. The data is presented in the form of interpretation of revealed causal maps from 83 respondents. The results of this study are the first steps toward developing a theory of IT personnel transition that is distinct from general transition theories

On Identifying the Motivating Factors of Job & Career Satisfaction of IT Professionals in Dhaka City of Bangladesh

An effective organization will make sure that there is a spirit of cooperation and sense of commitment and satisfaction within the sphere of its influence. In today’s dynamic and ever changing environment the job & career satisfaction has emerged as the key fact for motivating employees towards the organizational goals and objectives. This issue has also been identified as one of the most important issues in today’s all sector. Information technology (IT) has in the recent times dominated all aspect of the business world, and, for this reason, today's business environment is more challenging and more dynamic than in previous years. In the development of information and communication technology (ICT), the fact of job & career satisfaction is becoming more complex day by day. To cope with the changes and upcoming challenges, organizations must identify the factors, which have profound impact on organizational performance as well as job satisfaction. This study is important because companies need to know the effects of job satisfaction to IT personnel and to the corporation as a whole. Unfortunately, very insufficient number of studies has been conducted in this area context of Bangladesh. This study is important because companies need to know the effects of job satisfaction to IT personnel and to the corporation as a whole. This study will help companies and company executives to understand that integrating the use of IT into their business in order to maximize profit and optimum performance depends on the level of satisfaction given to the IT professionals. This study focused on examining job satisfaction of Information Technology professionals in the Dhaka city of Bangladesh, paying particular attention to the most important factors of job satisfaction for IT workers. This paper determines the association between different characteristics of the respondents and the level of Job satisfaction among IT professional in Dhaka city. This paper also determines the key factors of Job satisfaction like salary, supervision, working environment, personal growth, training and promotion are the sources or determiners of satisfaction of IT professional in Dhaka city of Bangladesh which gives IT leaders and management the perception and vision to tackle job satisfaction issues in the IT environment. Keywords: Job & Career Satisfaction, Information Technology, Logistic Regression, Banglades

Transition Process and Performance in IT Outsourcing: Evidence from a Field Study and Laboratory Experiments

In this dissertation, complementing the strategic and economic studies on interorganizational relationships and IT outsourcing, we focus on the operational execution challenges inherent in these relationships by examining the transition stage, which starts immediately after contract signing and involves the critical transfer of knowledge, experience and routines related to outsourced activities from client to vendor firm. We focus on the transition stage due to its significance for outsourcing success, its complexity and theoretical richness, and its limited current understanding. Utilizing both a longitudinal field study and laboratory experiments to investigate transition, this dissertation generates important theoretical contributions and practical implications. In the first study (see Chapter 4), adopting a longitudinal perspective, we capture a real-life transition as it unfolds over time between a Utility company (Saturn) and a Global IT vendor (Apollo). Adopting the qualitative data analysis techniques and process theorizing guidelines, we inductively develop, explain and illustrate the transition process model consisting of three phases – transfer, adapt and routinize. For each phase, we illustrate the triggering conditions, key activities and outcomes for progression to the next phase. In the second study (see Chapter 5), building on the findings from the longitudinal qualitative field-study (Chapter 4), we focus on the transfer phase, which represents the most fundamental phase and largely determines the success of not only transition but also overall IT outsourcing relationship. To determine the influence of this phase on transition performance, we develop a novel experiment that captures outsourcing and transition scenarios in the laboratory. Using this experimental setting, we focus on understanding the relationship between transfer mechanisms (i.e

Information and knowledge in competitive strategizing: Towards an involved perspective.

Current research indicates that global companies still struggle in integrating managerial know-how well. The academic literature addresses the importance of information technologies (ITs) and socio-cultural aspects in organizations. This research looks at the managerial level to explore the ways in which executives leverage management information and knowledge in strategizing activities with regards to information systems (IS). Two problems are identified: first, a predominant view on IS as ITs, and as separate entities from strategizing with a typical response being a call for 'strategic alignment'; second, a predominant rational view on the manager. Based on two qualitative case studies, the IS strategizing framework (Galliers & Newell 2003) will serve the sense-making process with specific consideration given to exploration and exploitation strategies, and socio-technical elements of an information infrastructure (II). Interpretivism and the hermeneutic circle guide the analysis of empirical findings from interviews and observation. Key findings reveal the prevalence of subsystems among senior managers with the ambidextrous use of deliberate and emergent IS to achieve efficiency and flexibility (Galliers 2007). The ontological assumptions of the 'involved manager' (Introna 1997) are used to explain the prevalence of subsystems and reveal attributes of ambidextrous managers (O'Reilly & Tushman 2004). The study implies that IS and strategic actors' involved mindsets are immanent to the strategizing process. Secondary findings show organizational implications of managerial subsystems to lead to widening cross-cultural gaps and political tensions. The study suggests conceptualizing IS as immanent to managerial knowledge work processes with deeper consideration to the human agent as the involved manager. Enhancements to the framework are proposed to include the ontological assumptions of the involved manager, which explain the use of IS as a result of an already involved IS mindset of the ambidextrous manager. Further research is suggested to test the findings across various cultural and organizational contexts