Incremental Knowledge Based Question Answering

In the past years, Knowledge-Based Question Answering (KBQA), which aims to answer natural language questions using facts in a knowledge base, has been well developed. Existing approaches often assume a static knowledge base. However, the knowledge is evolving over time in the real world. If we directly apply a fine-tuning strategy on an evolving knowledge base, it will suffer from a serious catastrophic forgetting problem. In this paper, we propose a new incremental KBQA learning framework that can progressively expand learning capacity as humans do. Specifically, it comprises a margin-distilled loss and a collaborative exemplar selection method, to overcome the catastrophic forgetting problem by taking advantage of knowledge distillation. We reorganize the SimpleQuestion dataset to evaluate the proposed incremental learning solution to KBQA. The comprehensive experiments demonstrate its effectiveness and efficiency when working with the evolving knowledge base

Correction of Faulty Background Knowledge based on Condition Aware and Revise Transformer for Question Answering

The study of question answering has received increasing attention in recent years. This work focuses on providing an answer that compatible with both user intent and conditioning information corresponding to the question, such as delivery status and stock information in e-commerce. However, these conditions may be wrong or incomplete in real-world applications. Although existing question answering systems have considered the external information, such as categorical attributes and triples in knowledge base, they all assume that the external information is correct and complete. To alleviate the effect of defective condition values, this paper proposes condition aware and revise Transformer (CAR-Transformer). CAR-Transformer (1) revises each condition value based on the whole conversation and original conditions values, and (2) it encodes the revised conditions and utilizes the conditions embedding to select an answer. Experimental results on a real-world customer service dataset demonstrate that the CAR-Transformer can still select an appropriate reply when conditions corresponding to the question exist wrong or missing values, and substantially outperforms baseline models on automatic and human evaluations. The proposed CAR-Transformer can be extended to other NLP tasks which need to consider conditioning information