Knowledge Representation Concepts for Automated SLA Management

Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-quality commitments based upon predefined Service Level Agreements (SLAs) with the service customer. They need to manage, execute and maintain thousands of SLAs for different customers and different types of services, which needs new levels of flexibility and automation not available with the current technology. The complexity of contractual logic in SLAs requires new forms of knowledge representation to automatically draw inferences and execute contractual agreements. A logic-based approach provides several advantages including automated rule chaining allowing for compact knowledge representation as well as flexibility to adapt to rapidly changing business requirements. We suggest adequate logical formalisms for representation and enforcement of SLA rules and describe a proof-of-concept implementation. The article describes selected formalisms of the ContractLog KR and their adequacy for automated SLA management and presents results of experiments to demonstrate flexibility and scalability of the approach.Comment: Paschke, A. and Bichler, M.: Knowledge Representation Concepts for Automated SLA Management, Int. Journal of Decision Support Systems (DSS), submitted 19th March 200

Actors, actions, and initiative in normative system specification

The logic of norms, called deontic logic, has been used to specify normative constraints for information systems. For example, one can specify in deontic logic the constraints that a book borrowed from a library should be returned within three weeks, and that if it is not returned, the library should send a reminder. Thus, the notion of obligation to perform an action arises naturally in system specification. Intuitively, deontic logic presupposes the concept of anactor who undertakes actions and is responsible for fulfilling obligations. However, the concept of an actor has not been formalized until now in deontic logic. We present a formalization in dynamic logic, which allows us to express the actor who initiates actions or choices. This is then combined with a formalization, presented earlier, of deontic logic in dynamic logic, which allows us to specify obligations, permissions, and prohibitions to perform an action. The addition of actors allows us to expresswho has the responsibility to perform an action. In addition to the application of the concept of an actor in deontic logic, we discuss two other applications of actors. First, we show how to generalize an approach taken up by De Nicola and Hennessy, who eliminate from CCS in favor of internal and external choice. We show that our generalization allows a more accurate specification of system behavior than is possible without it. Second, we show that actors can be used to resolve a long-standing paradox of deontic logic, called the paradox of free-choice permission. Towards the end of the paper, we discuss whether the concept of an actor can be combined with that of an object to formalize the concept of active objects

Detection and resolution of normative conflicts in multi-agent systems : a literature survey

Peer reviewedPostprin

Logic-Based Specification Languages for Intelligent Software Agents

The research field of Agent-Oriented Software Engineering (AOSE) aims to find abstractions, languages, methodologies and toolkits for modeling, verifying, validating and prototyping complex applications conceptualized as Multiagent Systems (MASs). A very lively research sub-field studies how formal methods can be used for AOSE. This paper presents a detailed survey of six logic-based executable agent specification languages that have been chosen for their potential to be integrated in our ARPEGGIO project, an open framework for specifying and prototyping a MAS. The six languages are ConGoLog, Agent-0, the IMPACT agent programming language, DyLog, Concurrent METATEM and Ehhf. For each executable language, the logic foundations are described and an example of use is shown. A comparison of the six languages and a survey of similar approaches complete the paper, together with considerations of the advantages of using logic-based languages in MAS modeling and prototyping.Comment: 67 pages, 1 table, 1 figure. Accepted for publication by the Journal "Theory and Practice of Logic Programming", volume 4, Maurice Bruynooghe Editor-in-Chie

Encapsulating deontic and branching time specifications

In this paper, we investigate formal mechanisms to enable designers to decompose specifications (stated in a given logic) into several interacting components in such a way that the composition of these components preserves their encapsulation and internal non-determinism. The preservation of encapsulation (or locality) enables a modular form of reasoning over specifications, while the conservation of the internal non-determinism is important to guarantee that the branching time properties of components are not lost when the entire system is obtained. The basic ideas come from the work of Fiadeiro and Maibaum where notions from category theory are used to structure logical specifications. As the work of Fiadeiro and Maibaum is stated in a linear temporal logic, here we investigate how to extend these notions to a branching time logic, which can be used to reason about systems where non-determinism is present. To illustrate the practical applications of these ideas, we introduce deontic operators in our logic and we show that the modularization of specifications also allows designers to maintain the encapsulation of deontic prescriptions; this is in particular useful to reason about fault-tolerant systems, as we demonstrate with a small example.Fil: Castro, Pablo Francisco. Universidad Nacional de Río Cuarto; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Córdoba; ArgentinaFil: Maibaum, Thomas S. E.. Mc Master University; Canad

The Role of Deontic Logic in the Specification of Information Systems

In this paper we discuss the role that deontic logic plays in the specification of information systems, either because constraints on the systems directly concern norms or, and even more importantly, system constraints are considered ideal but violable (so-called `soft¿ constraints).\ud To overcome the traditional problems with deontic logic (the so-called paradoxes), we first state the importance of distinguishing between ought-to-be and ought-to-do constraints and next focus on the most severe paradox, the so-called Chisholm paradox, involving contrary-to-duty norms. We present a multi-modal extension of standard deontic logic (SDL) to represent the ought-to-be version of the Chisholm set properly. For the ought-to-do variant we employ a reduction to dynamic logic, and show how the Chisholm set can be treated adequately in this setting. Finally we discuss a way of integrating both ought-to-be and ought-to-do reasoning, enabling one to draw conclusions from ought-to-be constraints to ought-to-do ones, and show by an example the use(fulness) of this