Synchronous communication technologies for language learning: Promise and challenges in research and pedagogy

We propose a definition of synchronous communication based on joint attention, noting that in certain mediated communication settings joint attention is a matter of perception rather than determinable fact. The most salient properties of synchronous computer-mediated communication (SCMC) are real-time pressure to communicate and a greater degree of social presence relative to asynchronous communication. These properties underlie the benefits and challenges of SCMC for language learning, which we discuss under three headings: (1) SCMC as learning tool; (2) SCMC as target competence; and (3) SCMC as setting for learner dialogue, intracultural and intercultural. We survey research themes in SCMC and preview the contributions of the Special Issue. Finally, we identify questions for future research

The long and winding road ...

The long and winding road is a metaphor for a journey, often used to describe life journeys and the challenges encountered. The metaphor was used for the title of my keynote to refer both to the journey towards the current position of virtual exchange in education policy \u2013 but also the long road ahead. This paper aims to explore the emergence of virtual exchange in educational policy and how it has been adopted by non-profit organisations, educational institutions, and policy makers to address geo- and socio-political tensions. Though still a relatively new field, in recent years there have been some important developments in terms of policy statements and public investments in virtual exchange. The paper starts by looking at the current state-of-the-art in terms of virtual exchange in education policy and initiatives in Europe. Then, using an approach based on \u2018episode studies\u2019 from the policy literature, the paper explores the main virtual exchange schemes and initiatives that have drawn the attention of European policy makers. The paper closes by looking at some of the lessons we have learnt from research on the practice of virtual exchange, and how this can inform us as we face the long road ahead of us. The focus of this paper is on the European context not because I assume it to be the most important or influential, but rather because it is the one I know best, since it is the context in which I have been workin

Promoting international cultural and academic collaborative communication through technologies of open course ware

In the diverse cultures of an increasingly transnational world where\ud academic literacy in English or Englishes is required for advancement in\ud universities, communication technologies play critical roles. This paper integrates\ud scholars from diverse cultures through online technology which allows for\ud participants from several universities to develop their awareness of diverse\ud cultures and academic English across disciplines. This research addresses the issue\ud of how online collaboration among scholars can develop their technological,\ud cultural and academic literacies which are essential to their academic progress. By\ud creating electronic discussion forums that include scholars from universities\ud worldwide it is possible to engage in transcultural dialogue regarding how diverse\ud cultures view technology as a means to advance academic and cultural literacy.\ud Through combining the wealth of academic Open Course Ware (OCW) through\ud the consortium and linkages with international universities it is possible to create\ud credit courses for students in each of their home universities thereby overcoming\ud the major limitation of OCW by providing access to credit for OCW courses

Virtual Reference for Video Collections: System Infrastructure, User Interface and Pilot User Study

A new video-based Virtual Reference (VR) tool called VideoHelp was designed and developed to support video navigation escorting, a function that enables librarians to co-navigate a digital video with patrons in the web-based environment. A client/server infrastructure was adopted for the VideoHelp system and timestamps were used to achieve the video synchronization between the librarians and patrons. A pilot usability study of using VideoHelp prototype in video seeking was conducted and the preliminary results demonstrated that the system is easy to learn and use, and real-time assistance from virtual librarians in video navigation is desirable on a conditional basis

A feasibility study for the provision of electronic healthcare tools and services in areas of Greece, Cyprus and Italy

Background: Through this paper, we present the initial steps for the creation of an integrated platform for the provision of a series of eHealth tools and services to both citizens and travelers in isolated areas of thesoutheast Mediterranean, and on board ships travelling across it. The platform was created through an INTERREG IIIB ARCHIMED project called INTERMED. Methods: The support of primary healthcare, home care and the continuous education of physicians are the three major issues that the proposed platform is trying to facilitate. The proposed system is based on state-of-the-art telemedicine systems and is able to provide the following healthcare services: i) Telecollaboration and teleconsultation services between remotely located healthcare providers, ii) telemedicine services in emergencies, iii) home telecare services for "at risk" citizens such as the elderly and patients with chronic diseases, and iv) eLearning services for the continuous training through seminars of both healthcare personnel (physicians, nurses etc) and persons supporting "at risk" citizens. These systems support data transmission over simple phone lines, internet connections, integrated services digital network/digital subscriber lines, satellite links, mobile networks (GPRS/3G), and wireless local area networks. The data corresponds, among others, to voice, vital biosignals, still medical images, video, and data used by eLearning applications. The proposed platform comprises several systems, each supporting different services. These were integrated using a common data storage and exchange scheme in order to achieve system interoperability in terms of software, language and national characteristics. Results: The platform has been installed and evaluated in different rural and urban sites in Greece, Cyprus and Italy. The evaluation was mainly related to technical issues and user satisfaction. The selected sites are, among others, rural health centers, ambulances, homes of "at-risk" citizens, and a ferry. Conclusions: The results proved the functionality and utilization of the platform in various rural places in Greece, Cyprus and Italy. However, further actions are needed to enable the local healthcare systems and the different population groups to be familiarized with, and use in their everyday lives, mature technological solutions for the provision of healthcare services

Post Borders: Informal Bilingual Blogging and Iintercultural Ccommunication Competence

This paper describes an informal bilingual blogging environment that was created to develop intercultural communicative competence. After a consideration of ICC, the paper explores the opportunities for development of ICC that were created by three features of this blogging activity. A descriptive analysis shows that the design features of informality of topic, and intentional lack of strict language protocol, as well as attention to cultures of use of blogging\ud were associated with users’ display of ICC

The Language Exchange Programme: plugging the gap in formal learning

In the context of distance language learning, speaking is frequently perceived as the most challenging skill; this paper reports on a 12-week summer language exchange programme providing students with new ways of practising their oral abilities. Students who completed an undergraduate beginners’ language module took part in regular online, synchronous language exchange sessions with a partner.This paper analyses the impact of taking part in a language exchange task on the students’ motivation. The mixed methods research included an activity perception questionnaire (based on Deci, Eghrari, Patrick and Leone, 1994) to investigate the motivation of participants whilst undertaking a specific language exchange session, as well as qualitative data from both the questionnaire and the project discussion forum.The language exchange programme provides the opportunity for learners to take ownership of their learning and personalize it, and functions as a bridge between formal and informal learning. However, despite the enjoyment and interest provided by this type of experience, it is not without stress, and requires self-determination and autonomy to result in a positive and sustainable learning experience

BMELTET: Blending MOOCs into English Language Teacher Education with Telecollaboration

This paper reports on how the FutureLearn MOOC (Massive Open Online Course) Becoming a Better Teacher was blended into English Language Teaching (ELT) university programmes in conjunction with telecollaboration. It discusses how the addition of a MOOC blend can enhance a telecollaborative exchange by adding to it increased opportunities for social collaborative interaction on a global scale. BMELTET fosters the students’ reflection on online and blended learning and teaching to support their future teaching practice. The paper illustrates how participating students – undergraduate ELT students from Spain and postgraduate ELT students studying in the UK - participated in both synchronous and asynchronous exchanges on the MOOC content. The discussion will focus on how a holistic approach to the integration of technology into language teacher education programmes with a blend of formal and informal platforms can support students in reflecting on their beliefs. <br/

"MISSED" COMMUNICATION IN ONLINE COMMUNICATION: TENSIONS IN A GERMAN-AMERICAN TELECOLLABORATION

This qualitative study explores the factors that contributed to limited interactional involvement in a telecollaborative project linking two groups of participants: 12 advanced-level students of English in northeastern Germany and 9 advanced-level students of German in the southwestern United States. Drawing on data from online transcripts, interviews, and questionnaires, I examine the tensions that arise when students' attempts at communicating online result in missed opportunities for engaging with their online partners. I report on the results of a discourse analysis of the online transcripts and rely on extensive interview and survey data to examine which factors made it difficult for students to maintain sustained interpersonal involvement in the online discourse. I document three main contextual tensions that arose from the different socially and culturally situated attitudes, beliefs, and expectations that informed students' communicative choices in the online discourse. I address the pedagogical implications of each of these three tensions. The findings suggest that research needs to focus not only on how students jointly construct online discourse, but how they co-construe the context for their participation. The paper concludes by addressing the implications of these findings for future research promoting language and culture learning online