Supervised Transfer Learning for Product Information Question Answering

Popular e-commerce websites such as Amazon offer community question answering systems for users to pose product related questions and experienced customers may provide answers voluntarily. In this paper, we show that the large volume of existing community question answering data can be beneficial when building a system for answering questions related to product facts and specifications. Our experimental results demonstrate that the performance of a model for answering questions related to products listed in the Home Depot website can be improved by a large margin via a simple transfer learning technique from an existing large-scale Amazon community question answering dataset. Transfer learning can result in an increase of about 10% in accuracy in the experimental setting where we restrict the size of the data of the target task used for training. As an application of this work, we integrate the best performing model trained in this work into a mobile-based shopping assistant and show its usefulness.Comment: 2018 17th IEEE International Conference on Machine Learning and Application

Retrieve-and-Read: Multi-task Learning of Information Retrieval and Reading Comprehension

This study considers the task of machine reading at scale (MRS) wherein, given a question, a system first performs the information retrieval (IR) task of finding relevant passages in a knowledge source and then carries out the reading comprehension (RC) task of extracting an answer span from the passages. Previous MRS studies, in which the IR component was trained without considering answer spans, struggled to accurately find a small number of relevant passages from a large set of passages. In this paper, we propose a simple and effective approach that incorporates the IR and RC tasks by using supervised multi-task learning in order that the IR component can be trained by considering answer spans. Experimental results on the standard benchmark, answering SQuAD questions using the full Wikipedia as the knowledge source, showed that our model achieved state-of-the-art performance. Moreover, we thoroughly evaluated the individual contributions of our model components with our new Japanese dataset and SQuAD. The results showed significant improvements in the IR task and provided a new perspective on IR for RC: it is effective to teach which part of the passage answers the question rather than to give only a relevance score to the whole passage.Comment: 10 pages, 6 figure. Accepted as a full paper at CIKM 201

VQS: Linking Segmentations to Questions and Answers for Supervised Attention in VQA and Question-Focused Semantic Segmentation

Rich and dense human labeled datasets are among the main enabling factors for the recent advance on vision-language understanding. Many seemingly distant annotations (e.g., semantic segmentation and visual question answering (VQA)) are inherently connected in that they reveal different levels and perspectives of human understandings about the same visual scenes --- and even the same set of images (e.g., of COCO). The popularity of COCO correlates those annotations and tasks. Explicitly linking them up may significantly benefit both individual tasks and the unified vision and language modeling. We present the preliminary work of linking the instance segmentations provided by COCO to the questions and answers (QAs) in the VQA dataset, and name the collected links visual questions and segmentation answers (VQS). They transfer human supervision between the previously separate tasks, offer more effective leverage to existing problems, and also open the door for new research problems and models. We study two applications of the VQS data in this paper: supervised attention for VQA and a novel question-focused semantic segmentation task. For the former, we obtain state-of-the-art results on the VQA real multiple-choice task by simply augmenting the multilayer perceptrons with some attention features that are learned using the segmentation-QA links as explicit supervision. To put the latter in perspective, we study two plausible methods and compare them to an oracle method assuming that the instance segmentations are given at the test stage.Comment: To appear on ICCV 201

Adversarial Domain Adaptation for Duplicate Question Detection

We address the problem of detecting duplicate questions in forums, which is an important step towards automating the process of answering new questions. As finding and annotating such potential duplicates manually is very tedious and costly, automatic methods based on machine learning are a viable alternative. However, many forums do not have annotated data, i.e., questions labeled by experts as duplicates, and thus a promising solution is to use domain adaptation from another forum that has such annotations. Here we focus on adversarial domain adaptation, deriving important findings about when it performs well and what properties of the domains are important in this regard. Our experiments with StackExchange data show an average improvement of 5.6% over the best baseline across multiple pairs of domains.Comment: EMNLP 2018 short paper - camera ready. 8 page

Weakly-supervised Visual Grounding of Phrases with Linguistic Structures

We propose a weakly-supervised approach that takes image-sentence pairs as input and learns to visually ground (i.e., localize) arbitrary linguistic phrases, in the form of spatial attention masks. Specifically, the model is trained with images and their associated image-level captions, without any explicit region-to-phrase correspondence annotations. To this end, we introduce an end-to-end model which learns visual groundings of phrases with two types of carefully designed loss functions. In addition to the standard discriminative loss, which enforces that attended image regions and phrases are consistently encoded, we propose a novel structural loss which makes use of the parse tree structures induced by the sentences. In particular, we ensure complementarity among the attention masks that correspond to sibling noun phrases, and compositionality of attention masks among the children and parent phrases, as defined by the sentence parse tree. We validate the effectiveness of our approach on the Microsoft COCO and Visual Genome datasets.Comment: CVPR 201

Open-Retrieval Conversational Question Answering

Conversational search is one of the ultimate goals of information retrieval. Recent research approaches conversational search by simplified settings of response ranking and conversational question answering, where an answer is either selected from a given candidate set or extracted from a given passage. These simplifications neglect the fundamental role of retrieval in conversational search. To address this limitation, we introduce an open-retrieval conversational question answering (ORConvQA) setting, where we learn to retrieve evidence from a large collection before extracting answers, as a further step towards building functional conversational search systems. We create a dataset, OR-QuAC, to facilitate research on ORConvQA. We build an end-to-end system for ORConvQA, featuring a retriever, a reranker, and a reader that are all based on Transformers. Our extensive experiments on OR-QuAC demonstrate that a learnable retriever is crucial for ORConvQA. We further show that our system can make a substantial improvement when we enable history modeling in all system components. Moreover, we show that the reranker component contributes to the model performance by providing a regularization effect. Finally, further in-depth analyses are performed to provide new insights into ORConvQA.Comment: Accepted to SIGIR'2