Supporting Mobile Connectivity: from Learning Scenarios to Multichannel Devices: Special Issue on "Learning as a Ubiquitous and Continuous Communication Attitude"

Guest Editor: Piet KommersInternational audienceThe introduction of distance learning does not only bring a wider audience, but also much more diversity among the learners: first, because it can be integrated more easily into a Life-long Learning strategy; secondly, because the learners are not restricted to a sing le area and thus learners from different countries and with different cultures follow the curriculum. We have observed this in various DL diplomas in which we participate. In this article, we will shed some light on the difficulties and challenges arising from these multi-cultural settings. Based on our research work, we would like to insist on two particular points which are the necessity to adapt the pedagogical settings (e.g. pedagogical scenarios) according to the learners' behaviour to overcome unforeseen problems due to cultural differences and the importance of considering mobile technologies to overcome limited access to the technology in developing countries and to ensure continuous interaction among learners and with tutors

Some issues for the modelling of interactive e-services from the customer multi-channel interaction perspectives

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Some issues for the Modelling of Interactive E-Services from the Customer Multi-Channel Interaction Perspectives

International audienc

Factors influencing Indonesian consumers to use e-services in Indonesian airline companies

This study develops a research model for investigating the factors that influence consumers to use Indonesian airlines’ e-Services. It employs a two-stage sequential mixed method design comprising both field study and quantitative approaches. The research model is validated from the responses of 819 Indonesian consumers who are users of Indonesian airlines’ e-Services. The results confirm that effort expectancy, social influence, facilitating conditions, trustworthiness and outcome expectancy drives e-Services usage trough motivation and intention to use