Understanding Small Business Networking and ICTs: Exploring Face-to-Face and ICT-related opportunity creation mediated by Social Capital in East of England Micro-businesses

Small businesses that are sole traders or micro-businesses—with few, if any employees notoriously suffer from a ‘liability of smallness’ (Aldrich and Auster 1986), including poor access to various resources. However, many authors argue that the inherent problems of smallness can be overcome with networking and good network connections. Resources, the opportunities to access them and other benefits apparent from networks and networking are readily apparent in the literature. However, few articles, if any, have examined small business networking from the perspective of this study—using in-depth qualitative methods, the theoretical construct of social capital and exploring the increasing role of Information and Communication Technologies (ICTs) in networks and networking—as part of understanding a variety of entrepreneurial opportunities. This article provides much needed empirical insights on how and if ICTs support opportunity creation amongst small businesses within a spatial and social network perspective. Its ‘media ecology’ approach does not over-prioritise the role of ICTs, but instead examines their interrelationships with face-to-face contact—putting technology in its ‘place’. The article focuses on the notion of ‘opportunity creation’ from networks, since this is the outcome critical for the small businesses themselves in order to generate economic benefits for their business. It seeks to provide a higher level, outcomebased framework that helps specify the various sorts of opportunities created by networks for small businesses, based on original ethnographic material and findings from a case study of East of England micro-businesses

"If they come they will build it" : managing and building e-democracy from the ground up

The possibilities for using online media to promote deliberative democracy and enhance civic participation have been identified by many. At the same time, the ‘e-democracy score card’ is decidedly mixed, with the tendency of established institutions in both government and the mainstream media to promote a ‘push’ model of communication and information provision, which fails to adapt to the decentralized, networked, interactive and many-to-many forms of communication enabled by the Internet. This paper will discuss the experience of the National Forum, which is building an Australian e-Democracy site of which is the first stage. It aims to be a combination of town-square, shopping centre of ideas, and producers’ co-operative which will allow citizens, talkers, agitators, researchers and legislators to interact with each other individually and through their organisations. Its aim will be to facilitate conversations, and where required, action. This project can be understood from a myriad of angles. At one level it is an open source journalism project, at another it deals with knowledge management. It can also be approached as a forum, an archive, an internet arketing initiative and an eCommerce resource for civil society. Central to the project is the development of feedback mechanisms so that participants can better understand the debates and where they stand in them as well as gauging the mood, desires and interests of the nation on a continuous basis. This paper deals with the practice, theories and economic models underlying the project, and considers the contribution of such sites to community formation and the development of social capital

ICT, open government and civil society

Abstract This paper explores the rise of ICTs as instruments of government reform and the implication of their use from the vantage point of the relations between democratic governance, the aims of Buen Vivir, and the role of civil society. We discuss some of the contradictions inherent in the nature and organisation of ICTs, particularly in connection to such e-government projects as “smart cities” and participatory budgeting, and focus on the centrality of social relationships, political agency and the operations of social capital as elements that determine the success of these initiatives in the promotion of democratic practice. We also examine the relevance of social capital and user control to organisational structure and the ways in which structure relates to social innovation and the access, transfer and diffusion of knowledge as a common good. The paper concludes with a discussion of the significance of ICTs as instruments of civil empowerment and introduces the notion of “generative democracy” as a means of re-imagining and realigning the role and powers of the state and civil society for the social production of goods and services

Information Technology and Australia’s Productivity Surge

This paper finds that the rapid update of information and communication technologies contributed to Australia’s strong productivity performance in the 1990s and the contribution to labour productivity growth was at least as strong as it was in the US. Australia generated a productivity improvement of 1.1 per cent from information and communication technology use and other factors.information technology - communications - productivity - IT - ICT - capital - computer - growth accounting

Proceedings of the Conference on Human and Economic Resources

Most developing nations have embarked on various reforms that foster the use of ICTs in their economies. These reforms tend to yield little or minimal benefits to economic growth and development, especially when compared with the developed countries of the world. Technological advancement is known to impact fast rate of economic development. In Nigeria, policy on adoption of Information and Communication Technologies was initiated in 1999, when the civilian regime came into power of government. The operations of the licensed telecommunication service providers in the country has created some well-felt macroeconomic effects in terms of job creation, faster delivery services, reduced transport costs, greater security and higher national output. This study intends to investigate the emerging roles of ICTs on Nigerian economy, and to evaluate the factors that influence the decisions of investors in the Nigerian telecommunications sector. Ordinary Least Square Method of Regression for the period 1999 – 2004, shall be employed. This period is considered appropriate in that, it was the time that policy on ICTs was adopted. The paucity of data prior to this time also poses restriction on meaningful econometric analysis. Significant and positive relationship between ICTs and economic growth is expected as it is portrayed in some economic literature. While telecommunication service providers receive commensurate profit on their investment efforts, the regulation from the government should ensure competitiveness. This strategy will increase the quality of the services offered, and possibly at cheaper price.developing countries, Nigerian economy, information technology, communication technology

Internet Information and Communication Behavior during a Political Moment: The Iraq War, March 2003

This article explores the Internet as a resource for political information and communication in March 2003, when American troops were first sent to Iraq, offering us a unique setting of political context, information use, and technology. Employing a national survey conducted by the Pew Internet & American Life project. We examine the political information behavior of the Internet respondents through an exploratory factor analysis; analyze the effects of personal demographic attributes and political attitudes, traditional and new media use, and technology on online behavior through multiple regression analysis; and assess the online political information and communication behavior of supporters and dissenters of the Iraq War. The factor analysis suggests four factors: activism, support, information seeking, and communication. The regression analysis indicates that gender, political attitudes and beliefs, motivation, traditional media consumption, perceptions of bias in the media, and computer experience and use predict online political information behavior, although the effects of these variables differ for the four factors. The information and communication behavior of supporters and dissenters of the Iraq War differed significantly. We conclude with a brief discussion of the value of "interdisciplinary poaching" for advancing the study of Internet information practices

Social housing and digital exclusion

This report by the National Housing Federation Futures Project analyses the concept of digital exclusion, its effects, the role of housing associations in tackling its consequences and possible interventions that may arise

Use of ICTs and the Economic Performance of SMEs in East Africa

determinants of aid efforts, generosity, ODA, DAC, donors, G7

Use of ICTs and the Economic Performance of SMEs in East Africa

This paper assesses the use of information and communication technologies (ICTs) and their impact on the economic performance of small- and medium-scale enterprises (SMEs) of three East African countries: Kenya, Tanzania and Uganda. Findings of the paper suggest that the diffusion of ICT among East African SMEs is both industry and country specific. The empirical findings suggest that investment in ICT has a negative impact on labour productivity and a positive impact on general market expansion. However, such investment does not have any significant impact on enterprises’ return, nor does it determine enterprises exporter (non-exporter) status.information and communication technology, small and medium enterprises, firm performance, market expansion, East Africa