Combining information seeking services into a meta supply chain of facts

The World Wide Web has become a vital supplier of information that allows organizations to carry on such tasks as business intelligence, security monitoring, and risk assessments. Having a quick and reliable supply of correct facts from perspective is often mission critical. By following design science guidelines, we have explored ways to recombine facts from multiple sources, each with possibly different levels of responsiveness and accuracy, into one robust supply chain. Inspired by prior research on keyword-based meta-search engines (e.g., metacrawler.com), we have adapted the existing question answering algorithms for the task of analysis and triangulation of facts. We present a first prototype for a meta approach to fact seeking. Our meta engine sends a user's question to several fact seeking services that are publicly available on the Web (e.g., ask.com, brainboost.com, answerbus.com, NSIR, etc.) and analyzes the returned results jointly to identify and present to the user those that are most likely to be factually correct. The results of our evaluation on the standard test sets widely used in prior research support the evidence for the following: 1) the value-added of the meta approach: its performance surpasses the performance of each supplier, 2) the importance of using fact seeking services as suppliers to the meta engine rather than keyword driven search portals, and 3) the resilience of the meta approach: eliminating a single service does not noticeably impact the overall performance. We show that these properties make the meta-approach a more reliable supplier of facts than any of the currently available stand-alone services

The role of ontologies in creating and maintaining corporate knowledge: a case study from the aero industry

The Designers’ Workbench is a system, developed to support designers in large organizations, such as Rolls-Royce, by making sure that the design is consistent with the specification for the particular design as well as with the company’s design rule book(s). The evolving design is described against a jet engine ontology. Currently, to capture the constraint information, a domain expert (design engineer) has to work with a knowledge engineer to identify the constraints, and it is then the task of the knowledge engineer to encode these into the Workbench’s knowledge base (KB). This is an error prone and time consuming task. It is highly desirable to relieve the knowledge engineer of this task, and so we have developed a tool, ConEditor+ that enables domain experts themselves to capture and maintain these constraints. The tool allows the user to combine selected entities from the domain ontology with keywords and operators of a constraint language to form a constraint expression. Further, we hypothesize that to apply constraints appropriately, it is necessary to understand the context in which each constraint is applicable. We refer to this as “application conditions”. We show that an explicit representation of application conditions, in a machine interpretable format, along with the constraints and the domain ontology can be used to support the verification and maintenance of constraints

Building on Redundancy: Factoid Question Answering, Robust Retrieval and the "Other"

We have explored how redundancy based techniques can be used in improving factoid question answering, definitional questions (“other”), and robust retrieval. For the factoids, we explored the meta approach: we submit the questions to the several open domain question answering systems available on the Web and applied our redundancy-based triangulation algorithm to analyze their outputs in order to identify the most promising answers. Our results support the added value of the meta approach: the performance of the combined system surpassed the underlying performances of its components. To answer definitional (“other”) questions, we were looking for the sentences containing re-occurring pairs of noun entities containing the elements of the target. For robust retrieval, we applied our redundancy based Internet mining technique to identify the concepts (single word terms or phrases) that were highly related to the topic (query) and expanded the queries with them. All our results are above the mean performance in the categories in which we have participated, with one of our robust runs being the best in its category among all 24 participants. Overall, our findings support the hypothesis that using as much as possible textual data, specifically such as mined from the World Wide Web, is extremely promising.published_or_final_versio

Что и как спрашивают в социальных вопросно-ответных сервисах по-русски?

In our study we surveyed different approaches to the study of questions in traditional linguistics, question answering (QA), and, recently, in community question answering (CQA). We adapted a functional-semantic classification scheme for CQA data and manually labeled 2,000 questions in Russian originating from [email protected] CQA service. About half of them are purely conversational and do not aim at obtaining actual information. In the subset of meaningful questions the major classes are requests for recommendations, or how-questions, and fact-seeking questions. The data demonstrate a variety of interrogative sentences as well as a host of formally non-interrogative expressions with the meaning of questions and requests. The observations can be of interest both for linguistics and for practical applications

Users' trust in information resources in the Web environment: a status report

This study has three aims; to provide an overview of the ways in which trust is either assessed or asserted in relation to the use and provision of resources in the Web environment for research and learning; to assess what solutions might be worth further investigation and whether establishing ways to assert trust in academic information resources could assist the development of information literacy; to help increase understanding of how perceptions of trust influence the behaviour of information users

We are archivists, but are we OK?

Purpose – The purpose of this paper is to show that the digital environment of the early twenty-first century is forcing the information sciences to revisit practices and precepts built around paper and physical objects over centuries. The training of archivists, records managers, librarians and museum curators has had to accommodate this new reality. Often the response has been to superimpose a digital overlay on existing curricula. A few have taken a radical approach by scrutinising the fundamentals of the professions and the ontologies of the materials they handle. Design/methodology/approach – The article explores a wide range of the issues exposed by this critique through critical analysis of ideas and published literature. Findings – The authors challenge archive and records management educators to align their curricula with contemporary need and to recognise that partnership with other professionals, particularly in the area of technology, is essential. Practical implications – The present generation owe it to future generations of archivists and records managers to ensure that the education that they get to prepare them for professional life is forward-looking in the same way. Originality/value – This paper aims to raise awareness of the educational needs of twenty-first century archives and records professionals