Supporting the Exploration of Online Cultural Heritage Collections:The Case of the Dutch Folktale Database

This paper demonstrates the use of a user-centred design approach for the development of generous interfaces/rich prospect browsers for an online cultural heritage collection, determining its primary user groups and designing different browsing tools to cater to their specific needs. We set out to solve a set of problems faced by many online cultural heritage collections. These problems are lack of accessibility, limited functionalities to explore the collection through browsing, and risk of less known content being overlooked. The object of our study is the Dutch Folktale Database, an online collection of tens of thousands of folktales from the Netherlands. Although this collection was designed as a research commodity for folktale experts, its primary user group consists of casual users from the general public. We present the new interfaces we developed to facilitate browsing and exploration of the collection by both folktale experts and casual users. We focus on the user-centred design approach we adopted to develop interfaces that would fit the users' needs and preferences.</p

Supporting the Exploration of Online Cultural Heritage Collections:The Case of the Dutch Folktale Database

This paper demonstrates the use of a user-centred design approach for the development of generous interfaces/rich prospect browsers for an online cultural heritage collection, determining its primary user groups and designing different browsing tools to cater to their specific needs. We set out to solve a set of problems faced by many online cultural heritage collections. These problems are lack of accessibility, limited functionalities to explore the collection through browsing, and risk of less known content being overlooked. The object of our study is the Dutch Folktale Database, an online collection of tens of thousands of folktales from the Netherlands. Although this collection was designed as a research commodity for folktale experts, its primary user group consists of casual users from the general public. We present the new interfaces we developed to facilitate browsing and exploration of the collection by both folktale experts and casual users. We focus on the user-centred design approach we adopted to develop interfaces that would fit the users' needs and preferences

A Survey of Digital Library Aggregation Services

This report provides an overview of a diverse set of more than thirty digital library aggregation services, organizes them into functional clusters, and then evaluates them more fully from the perspective of an informed user. Most of the services under review rely wholly or partially on the Open Archives Initiative Protocol for Metadata Harvesting (OAI-PMH), although some of them predate its inception and a few use predominantly Z39.50 protocols. In the opening section of this report, each service is annotated with its organizational affiliation, subject coverage, function, audience, status, and size. Critical issues surrounding each of these elements are presented in order to provide the reader with an appreciation of the nuances inherent in seemingly straightforward factual information, such as audience or size. Each service is then grouped into one of five functional clusters: • open access e-print archives and servers; • cross-archive search services and aggregators; • from digital collections to digital library environments; • from peer-reviewed referratories to portal services; • specialized search engines

Digital library search preferences amongst historians and genealogists: British History Online user survey

This paper presents the results of a study of 1,439 users of British History Online (BHO). BHO is a digital library of key printed primary and secondary sources for the history of Britain and Ireland, with a principal focus on the period between 1300 and 1800. The collection currently contains 1,250 volumes, and 120,000 web pages of material. During a website rebuild in 2014, the project team asked its registered users about their preferences for searching and browsing the content in the collection. Respondents were asked about their current search and browsing behaviour, as well as their receptiveness to new navigation options, including fuzzy searching, proximity searching, limiting search to a subset of the collection, searching by publication metadata, and searching entities within the texts such as person names, place names, or footnotes. The study provides insight into the unique and often converging needs of the site’s academic and genealogical users, noting that the former tended to respond in favour of options that gave them greater control over the search process, whereas the latter generally opted for options to improve the efficacy of targeted keyword searching. Results and recommendations are offered for managers of similar digitally-driven repositories interested in understanding and improving user experience.Peer reviewedFinal Published versio

Navigation, findability and the usage of cultural heritage on the web: an exploratory study

The present thesis investigates the usage of cultural heritage resources on the web. In recent years cultural heritage objects has been digitalized and made available on the web for the general public to use. The thesis addresses to what extent the digitalized material is used, and how findable it is on the web. On the web resources needs to be findable in order to be visited and used. The study is done at the intersection of several research areas in Library and Information Science; Information Seeking/Human Information Behaviour, Interactive Information Retrieval, and Webometrics. The two thesis research questions focus on different aspects of the study: (1) findability on the web; and (2) the usage and the users. The usage of the cultural heritage is analysed with Savolainen’s Everyday Life Information Seeking (ELIS) framework. The IS&R framework by Ingwersen and Järvelin is the main theoretical foundation, and a conceptual framework is developed so the examined aspects could be related to each other more clearly. An important distinction in the framework is between object and resource. An object is a single document, file or html page, whereas a resource is a collection of objects, e.g. a cultural heritage web site. Three webometric levels are used to both combine and distinguish the data types: usage, content, and structure. The interaction between the system and its users’ information search process was divided into query dependent and query independent aspects. The query dependent aspects contain the information need on the user side and the topic of the content on the system side. The query independent aspects are the structural findability on the system side and the users search skills on the user side. The conceptual framework is summarised in the User-Resource Interaction (URI) model. The research design is a methodological triangulation, in the form of a mixed methods approach in order to obtain measures and indicators of the resources and the usage from different angels. Four methods are used: site structure analysis; log analysis; web survey; and findability analysis. The research design is both sequential and parallel, the site structure analysis preceded the log analysis and the findability analysis, and the web survey was employed independent of the other methods. Three Danish resources are studied: Arkiv for Dansk Litteratur (ADL), a collection of literary texts written by authors; Kunst Index Danmark (KID), an index of the holdings in the Danish art museums; and Guaman Poma Inch Chronicle (Poma), a digitalized manuscript on the UNESCO list of World cultural heritage. The studied log covers all usage during the period October to December 2010. The site structure is analysed so the resources can be described as different levels, based on function and content. The results from the site structure analysis are used both in the log analysis and the findability analysis, as well as a way to describe the resources. In the log analysis navigation strategies and navigation patterns are studied. Navigation through a web search engine is the most common way to reach the resources, but both direct navigation and link navigation are also used in all three resources. Most users arrive in the middle level in ADL and KID, at information on authors and artists. On average cultural heritage objects are viewed in half of the session. In the analysis of the web survey answers two groups of users’ are distinguished, the professional user in a work context and users in a hobby or leisure context. School or study as a context is prominent in Guaman Poma, the Inca Chronicle. Generally are pages about the cultural heritage more frequently visited than the digitized cultural heritage objects. In the findability framework six aspects are identified as central for the findability of an object on the web: attributes of the object, accessibility, internal navigation, internal search, reachability and web prestige. The six aspects are evaluated through seven indicators. All studied objects are findable in the analysis using the findability framework. A findability issue in KID is the use of the secure https protocol instead of http, which leads to the objects in KID having no PageRank value in Google and thereby a lower ranking in comparison to similar objects with a PageRank value. The internal findability is reduced for the objects in top of all three resources, e.g. the first page, due to the focus of the internal search engine on the cultural heritage objects. Several possible adjustment or developments of the findability frameworks is discussed, such as changing the weightning between the aspects measured, alternative scores and automated measuring. In conclusion, the investigation adds to our knowledge about how resources with digitalized cultural heritage are accessed and used, as well as how findable they are. The thesis provides both theoretical and conceptual contributions to research. The IS&R framework has been adapted to the web, the information search process was split into query dependent and query independent aspects, and a whole findability framework has been developed. Both the empirical findings and the theoretical advancements support the development of better access to web resources

Navigation, findability and the usage of cultural heritage on the web:an exploratory study

The present thesis investigates the usage of cultural heritage resources on the web. In recent years cultural heritage objects has been digitalized and made available on the web for the general public to use. The thesis addresses to what extent the digitalized material is used, and how findable it is on the web. On the web resources needs to be findable in order to be visited and used. The study is done at the intersection of several research areas in Library and Information Science; Information Seeking/Human Information Behaviour, Interactive Information Retrieval, and Webometrics. The two thesis research questions focus on different aspects of the study: (1) findability on the web; and (2) the usage and the users. The usage of the cultural heritage is analysed with Savolainen’s Everyday Life Information Seeking (ELIS) framework. The IS&R framework by Ingwersen and Järvelin is the main theoretical foundation, and a conceptual framework is developed so the examined aspects could be related to each other more clearly. An important distinction in the framework is between object and resource. An object is a single document, file or html page, whereas a resource is a collection of objects, e.g. a cultural heritage web site. Three webometric levels are used to both combine and distinguish the data types: usage, content, and structure. The interaction between the system and its users’ information search process was divided into query dependent and query independent aspects. The query dependent aspects contain the information need on the user side and the topic of the content on the system side. The query independent aspects are the structural findability on the system side and the users search skills on the user side. The conceptual framework is summarised in the User-Resource Interaction (URI) model. The research design is a methodological triangulation, in the form of a mixed methods approach in order to obtain measures and indicators of the resources and the usage from different angels. Four methods are used: site structure analysis; log analysis; web survey; and findability analysis. The research design is both sequential and parallel, the site structure analysis preceded the log analysis and the findability analysis, and the web survey was employed independent of the other methods. Three Danish resources are studied: Arkiv for Dansk Litteratur (ADL), a collection of literary texts written by authors; Kunst Index Danmark (KID), an index of the holdings in the Danish art museums; and Guaman Poma Inch Chronicle (Poma), a digitalized manuscript on the UNESCO list of World cultural heritage. The studied log covers all usage during the period October to December 2010. The site structure is analysed so the resources can be described as different levels, based on function and content. The results from the site structure analysis are used both in the log analysis and the findability analysis, as well as a way to describe the resources. In the log analysis navigation strategies and navigation patterns are studied. Navigation through a web search engine is the most common way to reach the resources, but both direct navigation and link navigation are also used in all three resources. Most users arrive in the middle level in ADL and KID, at information on authors and artists. On average cultural heritage objects are viewed in half of the session. In the analysis of the web survey answers two groups of users’ are distinguished, the professional user in a work context and users in a hobby or leisure context. School or study as a context is prominent in Guaman Poma, the Inca Chronicle. Generally are pages about the cultural heritage more frequently visited than the digitized cultural heritage objects. In the findability framework six aspects are identified as central for the findability of an object on the web: attributes of the object, accessibility, internal navigation, internal search, reachability and web prestige. The six aspects are evaluated through seven indicators. All studied objects are findable in the analysis using the findability framework. A findability issue in KID is the use of the secure https protocol instead of http, which leads to the objects in KID having no PageRank value in Google and thereby a lower ranking in comparison to similar objects with a PageRank value. The internal findability is reduced for the objects in top of all three resources, e.g. the first page, due to the focus of the internal search engine on the cultural heritage objects. Several possible adjustment or developments of the findability frameworks is discussed, such as changing the weightning between the aspects measured, alternative scores and automated measuring. In conclusion, the investigation adds to our knowledge about how resources with digitalized cultural heritage are accessed and used, as well as how findable they are. The thesis provides both theoretical and conceptual contributions to research. The IS&R framework has been adapted to the web, the information search process was split into query dependent and query independent aspects, and a whole findability framework has been developed. Both the empirical findings and the theoretical advancements support the development of better access to web resources

Timeline design for visualising cultural heritage data

This thesis is concerned with the design of data visualisations of digitised museum, archive and library collections, in timelines. As cultural institutions digitise their collections—converting texts, objects, and artworks to electronic records—the volume of cultural data available grows. There is a growing perception, though, that we need to get more out of this data. Merely digitising does not automatically make collections accessible, discoverable and comprehensible, and standard interfaces do not necessarily support the types of interactions users wish to make. Data visualisations—this thesis focuses on interactive visual representations of data created with software—allow us to see an overview of, observe patterns in, and showcase the richness of, digitised collections. Visualisation can support analysis, exploration and presentation of collections for different audiences: research, collection administration, and the general public. The focus here is on visualising cultural data by time: a fundamental dimension for making sense of historical data, but also one with unique strangeness. Through cataloguing, cultural institutions define the meaning and value of items in their collections and the structure within which to make sense of them. By visualising threads in cataloguing data through time, can historical narratives be made visible? And is the data alone enough to tell the stories that people wish to tell? The intended audience for this research is cultural heritage institutions. This work sits at the crossroads between design, cultural heritage (particularly museology), and computing—drawing on the fields of digital humanities, information visualisation and human computer-interaction which also live in these overlapping spaces. This PhD adds clarity around the question of what cultural visualisation is (and can be) for, and highlights issues in the visualisation of qualitative or nominal data. The first chapter lays out the background, characterising cultural data and its visualisation. Chapter two walks through examples of existing cultural timeline visualisations, from the most handcrafted displays to automated approaches. At this point, the research agenda and methodology are set out. The next five chapters document a portfolio of visualisation projects, designing and building novel prototype timeline visualisations with data from the Wellcome Library and Victoria & Albert Museum, London, Cooper Hewitt Smithsonian Design Museum, New York City, and the Nordic Museum, Stockholm. In the process, a range of issues are identified for further discussion. The final chapters reflect on these projects, arguing that automated timeline visualisation can be a productive way to explore and present historical narratives in collection data, but a range of factors govern what is possible and useful. Trust in cultural data visualisation is also discussed. This research argues that visualising cultural data can add value to the data both for users and for data-holding institutions. However, that value is likely to be best achieved by customising a visualisation design to the dataset, audience and use case. Keywords: cultural heritage data; historical data; cultural analytics; cultural informatics; humanities visualisation; generous interfaces; digital humanities; design; information design; interface design; data visualisation; information visualisation; time; timeline; history; historiography; museums; museology; archives; chronographics