A Framework for Evaluating Technology-Mediated Collaborative Workflow

The adoption of new technology into collaborative workflows has permeated every aspect of our personal and professional lives with the promise of performing work processes more efficiently and with greater capability. The continued rise of ubiquitous computing and heightened need for collaborative features suggest that a view of enabling technologies in a workflow should include the physical computing infrastructure, the collaborative interaction between humans and computers, and the informatics (i.e., collection and representation of data within the workflow). The development and integration of technology for collaborative workflows introduces many variables that are of great concern to companies, organization, and individuals. These variables include the costs of development, the switching cost associated with migrating from the current workflow to the technology-enhanced workflow, and details of how the technology-mediated workflow functions compare to the current workflow functions. There is, however, no consistent, generalizable approach to evaluate and compare an existing workflow with the enhanced technology-mediated workflow in a manner that identifies improvements and barriers in replicable qualitative and quantitative measures. In order to develop such a consistent, generalizable approach, this research investigates what necessary set of cross-disciplinary metrics and methodology is required to effectively evaluate technology-mediated collaborative workflow through an analysis of related works from four disciplines (Social Sciences, Organization and Behavioral Management, Industrial Engineering, and Human-Computer Interaction). The research introduces the Collaborative Space – Analysis Framework (CS-AF), a cross-disciplinary model and methodology designed to evaluate and compare collaborative workflows. The research includes testing the CS-AF model using two diverse empirical studies designed to evaluate a current-state workflow, compared to a technology-mediated workflow on five key collaborative areas (Context, Technology, Process, Attitude and Behavior, and Outcomes). The research incorporates the CS-AF model and methodology to test the effectiveness of the approach for capturing and analyzing essential quantitative and qualitative parameters of the collaborative workflows. The second empirical study tested hypertensive patients currently involved in clinical maintenance with regular outpatient monitoring. The test included 50 hypertension patients, selected based on matched-pairs for age and gender to test the workflow model in a 3-week trial. All participants were tested on an existing workflow (current-state), then the population was randomly split within pairs. The matched-pairs were assigned to one of two alternative workflows: 25 patients were introduced to a manual hypertension self-exam workflow (control group), and their matched-pair counterparts were introduced to technology-mediated hypertension self-exam workflow. All participants were tested on the existing workflow (current-state), followed by the introduction of an alternate workflow, and then tested a second time (pre-/ post-) with the same CS-AF procedure. The study incorporated the research findings from these two tests and a comparison between the workflows introduced using the CS-AF metrics. Findings from the two diverse empirical studies using the CS-AF (Graphic Communications sales order process, and Health Information Technology hypertension exam workflow) indicate that technology-mediated workflows do improve collaborative performance; however, adoption is not as pronounced as hypothesized. The research findings indicate that the lack of acceptance is due to non-technology factors, such as attitude and behavior, which play a significant role in adoption and need similar attention as technology innovation to drive true adoption and ultimately better collaborative performance. The research findings also indicate that the effectiveness of the CS-AF may have potential as a generalizable approach for evaluating technology-mediated collaborative workflow in a variety of unique domains

VizCom: A Novel Workflow Model for ICU Clinical Decision-Support

The Intensive Care Unit (ICU) has the highest annual mortality rate (4.4M) of any hospital unit or 25% of all clinical admissions. Studies show a relationship between clinician cognitive load and workflow, and their impact on patient safety and the subsequent occurrence of medical mishaps due to diagnostic error - in spite of advances in health information technology, e.g., bedside and clinical decision support (CDS) systems. The aim of our research is to: 1) investigate the root causes (underlying mechanisms) of ICU error related to the effects of clinical workflow: medical cognition, team communication/collaboration, and the use of diagnostic/CDS systems and 2) construct and validate a novel workflow model that supports improved clinical workflow, with goals to decrease adverse events, increase safety, and reduce intensivist time, effort, and cognitive resources. Lastly, our long-term objective is to apply data from aims one and two to design the next generation of diagnostic visualization-communication (VizCom) system that improves intensive care workflow, communication, and effectiveness in healthcare

A novel framework for the use of workflow system in the integration of supply chain tiers

The global competition has imposed challenges to supply chain integration, mainly, during the process of obtain information to make demand management decisions. This paper proposes an integrated framework for data collection, analysis and results dissemination in the supply chain management (SCM), contributing to research and alternatives for \u201cThe Bullwhip Effect\u201d issue. In this sense, it is necessary to discuss the integration of supply chain management, Enterprise Resources Planning (ERP) functionality and others systems, to enlarge this scope to the total supply chain players. The ERP web-based tool and Workflow Systems (WS) can contribute to solve issues related to supply chain management. Starting from a detailed analysis of the research background regarding current SCM definitions and integration problems, Information Technology and Communication (ITC) development and WS in order to map and ensure flow fluency; the paper proposes a model to increase the overall integrations and an application in a case study for supporting the decisions that are aligned with the company\u2019s strategic objectives. This paper is divided in: research background; proposed model of the SC integration; case study, conclusions and future research

Workflow Provenance: from Modeling to Reporting

Workflow provenance is a crucial part of a workflow system as it enables data lineage analysis, error tracking, workflow monitoring, usage pattern discovery, and so on. Integrating provenance into a workflow system or modifying a workflow system to capture or analyze different provenance information is burdensome, requiring extensive development because provenance mechanisms rely heavily on the modelling, architecture, and design of the workflow system. Various tools and technologies exist for logging events in a software system. Unfortunately, logging tools and technologies are not designed for capturing and analyzing provenance information. Workflow provenance is not only about logging, but also about retrieving workflow related information from logs. In this work, we propose a taxonomy of provenance questions and guided by these questions, we created a workflow programming model 'ProvMod' with a supporting run-time library to provide automated provenance and log analysis for any workflow system. The design and provenance mechanism of ProvMod is based on recommendations from prominent research and is easy to integrate into any workflow system. ProvMod offers Neo4j graph database support to manage semi-structured heterogeneous JSON logs. The log structure is adaptable to any NoSQL technology. For each provenance question in our taxonomy, ProvMod provides the answer with data visualization using Neo4j and the ELK Stack. Besides analyzing performance from various angles, we demonstrate the ease of integration by integrating ProvMod with Apache Taverna and evaluate ProvMod usability by engaging users. Finally, we present two Software Engineering research cases (clone detection and architecture extraction) where our proposed model ProvMod and provenance questions taxonomy can be applied to discover meaningful insights

Ontologies for Models and Algorithms in Applied Mathematics and Related Disciplines

In applied mathematics and related disciplines, the modeling-simulation-optimization workflow is a prominent scheme, with mathematical models and numerical algorithms playing a crucial role. For these types of mathematical research data, the Mathematical Research Data Initiative has developed, merged and implemented ontologies and knowledge graphs. This contributes to making mathematical research data FAIR by introducing semantic technology and documenting the mathematical foundations accordingly. Using the concrete example of microfracture analysis of porous media, it is shown how the knowledge of the underlying mathematical model and the corresponding numerical algorithms for its solution can be represented by the ontologies.Comment: Preprint of a Conference Paper to appear in the Proceeding of the 17th International Conference on Metadata and Semantics Researc

Resource Renting for Periodical Cloud Workflow Applications

[EN] Cloud computing is a new resource provisioning mechanism, which represents a convenient way for users to access different computing resources. Periodical workflow applications commonly exist in scientific and business analysis, among many other fields. One of the most challenging problems is to determine the right amount of resources for multiple periodical workflow applications. In this paper, the periodical workflow applications scheduling problem with total renting cost minimization is considered. The novelty of this work relies precisely on this objective function, which is more realistic in practice than the more commonly considered makespan minimization. An integer programming model is constructed for the problem under study. A Precedence Tree based Heuristic (PTH) is developed which considers three types of initial schedule construction methods. Based on the initial schedule, two improvement procedures are presented. The proposed methods are compared with existing algorithms for the related makespan based multiple workflow scheduling problem. Experimental and statistical results demonstrate the effectiveness and efficiency of the proposed algorithm.This work is supported by the National Natural Science Foundation of China (No. 61572127, 61272377), the Key Research & Development program in Jiangsu Province (No. BE2015728) and Collaborative Innovation Center of Wireless Communications Technology. Ruben Ruiz is partially supported by the Spanish Ministry of Economy and Competitiveness, under the project "SCHEYARD-Optimization of Scheduling Problems in Container Yards" (No. DPI2015-65895-R) financed by FEDER funds.Chen, L.; Li, X.; Ruiz García, R. (2020). Resource Renting for Periodical Cloud Workflow Applications. IEEE Transactions on Services Computing. 13(1):130-143. https://doi.org/10.1109/TSC.2017.2677450S13014313

Educational process modelling with workflow and time Petri nets : a thesis presented in partial fulfilment of the requirements for the degree of Master of Science in Computer Science at Massey University, Palmerston North, New Zealand

The research presented in this thesis describes how to use workflow management technology to model educational processes with a time axis. As workflow management technology has been widely used in modelling business processes, it has the potential to model educational processes. Based upon the components of workflow, educational processes and business processes have many common features such that educational processes can be modelled with workflow management technology. In addition, owing to the importance of the time component in processes, time Petri nets have been chosen as the design language for the modelling of the educational processes. The notation of time Petri nets has been illustrated in this thesis for the educational process. In this thesis, three different educational processes have been presented and modelled with workflow management technology as well as with time Petri nets individually. Furthermore, the architecture of the educational process management system has been constructed by adopting the reference model from the Workflow Management Coalition. To show the validity of using workflow management technology in the education domain, a sub-process of an educational process has been modelled and developed with certain developing techniques. It provides the potential research direction for further research on the modelling of educational process with workflow technology associated with a time component

A linked data approach to publishing complex scientific workflows

Past data management practices in many fields of natural science, including climate research, have focused primarily on the final research output - the research publication - with less attention paid to the chain of intermediate data results and their associated metadata, including provenance. Data were often regarded merely as an adjunct to the publication, rather than a scientific resource in their own right. In this paper, we attempt to address the issues of capturing and publishing detailed workflows associated with the climate/research datasets held by the Climatic Research Unit (CRU) at the University of East Anglia. To this end, we present a customisable approach to exposing climate research workflows for the effective re-use of the associated data, through the adoption of linked-data principles, existing widely adopted citation techniques (Digital Object Identifier) and data exchange mechanisms (Open Archives Initiative Object Reuse and Exchange)

Authorization and access control of application data in Workflow systems

Workflow Management Systems (WfMSs) are used to support the modeling and coordinated execution of business processes within an organization or across organizational boundaries. Although some research efforts have addressed requirements for authorization and access control for workflow systems, little attention has been paid to the requirements as they apply to application data accessed or managed by WfMSs. In this paper, we discuss key access control requirements for application data in workflow applications using examples from the healthcare domain, introduce a classification of application data used in workflow systems by analyzing their sources, and then propose a comprehensive data authorization and access control mechanism for WfMSs. This involves four aspects: role, task, process instance-based user group, and data content. For implementation, a predicate-based access control method is used. We believe that the proposed model is applicable to workflow applications and WfMSs with diverse access control requirements

BPM News - Folge 3

Die BPM-Kolumne des EMISA-Forums berichtet über aktuelle Themen, Projekte und Veranstaltungen aus dem BPM-Umfeld. Schwerpunkt der vorliegenden Kolumne bildet das Thema Standardisierung von Prozessbeschreibungssprachen und -notationen im Allgemeinen und BPEL4WS (Business Process Execution Language for Web Services) im Speziellen. Hierzu liefert Jan Mendling von der Wirtschaftsuniversität Wien in aktuelles Schlagwort. Des weiteren erhalten Leser eine Zusammenfassung zweier im ersten Halbjahr 2006 veranstalteten Workshops zu den Themen „Flexibilität prozessorientierter Informationssysteme“ und „Kollaborative Prozesse“ sowie einen BPM Veranstaltungskalender für die 2. Jahreshälfte 2006