Estimation of the QoE for video streaming services based on facial expressions and gaze direction

As the multimedia technologies evolve, the need to control their quality becomes even more important making the Quality of Experience (QoE) measurements a key priority. Machine Learning (ML) can support this task providing models to analyse the information extracted by the multimedia. It is possible to divide the ML models applications in the following categories: 1) QoE modelling: ML is used to define QoE models which provide an output (e.g., perceived QoE score) for any given input (e.g., QoE influence factor). 2) QoE monitoring in case of encrypted traffic: ML is used to analyze passive traffic monitored data to obtain insight into degradations perceived by end-users. 3) Big data analytics: ML is used for the extraction of meaningful and useful information from the collected data, which can further be converted to actionable knowledge and utilized in managing QoE. The QoE estimation quality task can be carried out by using two approaches: the objective approach and subjective one. As the two names highlight, they are referred to the pieces of information that the model analyses. The objective approach analyses the objective features extracted by the network connection and by the used media. As objective parameters, the state-of-the-art shows different approaches that use also the features extracted by human behaviour. The subjective approach instead, comes as a result of the rating approach, where the participants were asked to rate the perceived quality using different scales. This approach had the problem of being a time-consuming approach and for this reason not all the users agree to compile the questionnaire. Thus the direct evolution of this approach is the ML model adoption. A model can substitute the questionnaire and evaluate the QoE, depending on the data that analyses. By modelling the human response to the perceived quality on multimedia, QoE researchers found that the parameters extracted from the users could be different, like Electroencephalogram (EEG), Electrocardiogram (ECG), waves of the brain. The main problem with these techniques is the hardware. In fact, the user must wear electrodes in case of ECG and EEG, and also if the obtained results from these methods are relevant, their usage in a real context could be not feasible. For this reason, my studies have been focused on the developing of a Machine Learning framework completely unobtrusively based on the Facial reactions

Medios y periodistas en la era del gobierno abierto y la transparencia

Sección Deptal. de Derecho Constitucional (Ciencias de la Información)Fac. de Ciencias de la Informaciónpu

Enabling Automated, Conversational Health Coaching with Human-Centered Artificial Intelligence

Health coaching is a promising approach to support self-management of chronic conditions like type 2 diabetes; however, there aren’t enough coaching practitioners to support those in need. Advances in Artificial Intelligence (AI) and Machine Learning (ML) have the potential to enable innovative, automated health coaching interventions, but important gaps remain in applying AI and ML to coaching interventions. This thesis aims to identify computational approaches and interactive technologies that enable automated health coaching systems. First, I utilized computational approaches that leverage individuals’ self-tracking and health data and used an expert system to translate ML inferences into personalized nutrition goal recommendations. The system, GlucoGoalie, was evaluated in multiple studies including a 4-week deployment study which demonstrated the feasibility of the approach. Second, I compared human-powered and automated/chatbot approaches to health coaching in a 3-week study which found that t2.coach — a scripted, theoretically-grounded chatbot designed through an iterative, user-centered process — cultivated a coach-like experience that had many similarities to the experience of messaging with actual health coaches, and outlined directions for automated, conversational coaching interventions. Third, I examined multiple AI approaches to enable micro-coaching dialogs — brief coaching conversations related to specific meals, to support achievement of nutrition goals — including a knowledge-based system for natural language understanding, and a data-driven, reinforcement learning approach for dialog management. Together, the results of these studies contribute methods and insights that take steps towards more intelligent conversational coaching systems, with resonance to research in informatics, human-computer interaction, and health coaching

Network Traffic Measurements, Applications to Internet Services and Security

The Internet has become along the years a pervasive network interconnecting billions of users and is now playing the role of collector for a multitude of tasks, ranging from professional activities to personal interactions. From a technical standpoint, novel architectures, e.g., cloud-based services and content delivery networks, innovative devices, e.g., smartphones and connected wearables, and security threats, e.g., DDoS attacks, are posing new challenges in understanding network dynamics. In such complex scenario, network measurements play a central role to guide traffic management, improve network design, and evaluate application requirements. In addition, increasing importance is devoted to the quality of experience provided to final users, which requires thorough investigations on both the transport network and the design of Internet services. In this thesis, we stress the importance of users’ centrality by focusing on the traffic they exchange with the network. To do so, we design methodologies complementing passive and active measurements, as well as post-processing techniques belonging to the machine learning and statistics domains. Traffic exchanged by Internet users can be classified in three macro-groups: (i) Outbound, produced by users’ devices and pushed to the network; (ii) unsolicited, part of malicious attacks threatening users’ security; and (iii) inbound, directed to users’ devices and retrieved from remote servers. For each of the above categories, we address specific research topics consisting in the benchmarking of personal cloud storage services, the automatic identification of Internet threats, and the assessment of quality of experience in the Web domain, respectively. Results comprise several contributions in the scope of each research topic. In short, they shed light on (i) the interplay among design choices of cloud storage services, which severely impact the performance provided to end users; (ii) the feasibility of designing a general purpose classifier to detect malicious attacks, without chasing threat specificities; and (iii) the relevance of appropriate means to evaluate the perceived quality of Web pages delivery, strengthening the need of users’ feedbacks for a factual assessment

Design revolutions: IASDR 2019 Conference Proceedings. Volume 3: People

In September 2019 Manchester School of Art at Manchester Metropolitan University was honoured to host the bi-annual conference of the International Association of Societies of Design Research (IASDR) under the unifying theme of DESIGN REVOLUTIONS. This was the first time the conference had been held in the UK. Through key research themes across nine conference tracks – Change, Learning, Living, Making, People, Technology, Thinking, Value and Voices – the conference opened up compelling, meaningful and radical dialogue of the role of design in addressing societal and organisational challenges. This Volume 3 includes papers from People track of the conference

Sexual objectification and dehumanization: Implications for women’s sexual agency

While ideally sexual activities would only take place when mutually desired, many women participate in sex that they do not want. During their lifetimes, between 18% and 25% of women will experience rape or attempted rape, and 50% or more will experience some form of unwanted sexual activity (Gavey & Senn, 2014). The present research tests whether women’s ability to exercise sexual agency is undermined when her internal sense of humanness has been diminished by others thinking of and treating her like an object. In patriarchal cultures, women are chronically sexually objectified: represented as sexual objects, existing primarily for men’s sexual use. Conceptually, objectification implies dehumanization and previous research has found that when people evaluate another person’s appearance, they dehumanize women but not men (Heflick et al., 2011). When women or men are dehumanized by others, they self-dehumanize (i.e., experience diminished human characteristics and feel more object-like) (Andrighetto et al., 2018; Baldissarri et al., 2017; Bastian & Haslam, 2010; Loughnan et al., 2017) and experience diminished agency (Andrighetto et al., 2018; Baldissarri et al., 2017). Building on this previous research, the present research has two goals. Study 1 tests whether women are more commonly viewed as less human than men. In Study 2, experiences of being dehumanized were then examined as a cause of diminished agency (self-reported self-efficacy and sexual agency) due to self dehumanization. Women and men do not experience dehumanization equally. When people focus on another person’s appearance, women are viewed as less human than men; when instructed to focus on their performance or on them as a person, women and men are not viewed differently (Heflick et al., 2011). The conclusion from this research was that women are viewed as less human than men when the focus is on their appearance. Study 1 of the present research tested an alternate hypothesis: that women are generally viewed as less human than men except when the focus is on their personhood. Before viewing a video featuring either a woman or a man, participants were either given no instructions or were asked to focus on one of three things: the subject’s appearance; the subject as a person; or the video. Consistent with the hypothesis, when given no instructions, participants viewed the women as less human than the men (i.e., lower on competence and human characteristics). Study 2 then examined whether being dehumanized impacts women’s sense of their own humanness and, consequently, their sense of agency. After recalling either an experience of having their appearance evaluated by others or an experience of being treated primarily as an instrument in the workplace, women and men rated their internal feelings of humanness. Moderated mediation analyses demonstrated that both situations caused women and men to self-dehumanize and in turn report lower self-efficacy. Contrary to predictions, however, self-dehumanization did not diminish either women’s or men’s sexual agency. Challenges examining sexual agency are discussed

MediaSync: Handbook on Multimedia Synchronization

This book provides an approachable overview of the most recent advances in the fascinating field of media synchronization (mediasync), gathering contributions from the most representative and influential experts. Understanding the challenges of this field in the current multi-sensory, multi-device, and multi-protocol world is not an easy task. The book revisits the foundations of mediasync, including theoretical frameworks and models, highlights ongoing research efforts, like hybrid broadband broadcast (HBB) delivery and users' perception modeling (i.e., Quality of Experience or QoE), and paves the way for the future (e.g., towards the deployment of multi-sensory and ultra-realistic experiences). Although many advances around mediasync have been devised and deployed, this area of research is getting renewed attention to overcome remaining challenges in the next-generation (heterogeneous and ubiquitous) media ecosystem. Given the significant advances in this research area, its current relevance and the multiple disciplines it involves, the availability of a reference book on mediasync becomes necessary. This book fills the gap in this context. In particular, it addresses key aspects and reviews the most relevant contributions within the mediasync research space, from different perspectives. Mediasync: Handbook on Multimedia Synchronization is the perfect companion for scholars and practitioners that want to acquire strong knowledge about this research area, and also approach the challenges behind ensuring the best mediated experiences, by providing the adequate synchronization between the media elements that constitute these experiences

Les opérateurs sauront-ils survivre dans un monde en constante évolution? Considérations techniques conduisant à des scénarios de rupture

Le secteur des télécommunications passe par une phase délicate en raison de profondes mutations technologiques, principalement motivées par le développement de l'Internet. Elles ont un impact majeur sur l'industrie des télécommunications dans son ensemble et, par conséquent, sur les futurs déploiements des nouveaux réseaux, plateformes et services. L'évolution de l'Internet a un impact particulièrement fort sur les opérateurs des télécommunications (Telcos). En fait, l'industrie des télécommunications est à la veille de changements majeurs en raison de nombreux facteurs, comme par exemple la banalisation progressive de la connectivité, la domination dans le domaine des services de sociétés du web (Webcos), l'importance croissante de solutions à base de logiciels et la flexibilité qu'elles introduisent (par rapport au système statique des opérateurs télécoms). Cette thèse élabore, propose et compare les scénarios possibles basés sur des solutions et des approches qui sont technologiquement viables. Les scénarios identifiés couvrent un large éventail de possibilités: 1) Telco traditionnel; 2) Telco transporteur de Bits; 3) Telco facilitateur de Plateforme; 4) Telco fournisseur de services; 5) Disparition des Telco. Pour chaque scénario, une plateforme viable (selon le point de vue des opérateurs télécoms) est décrite avec ses avantages potentiels et le portefeuille de services qui pourraient être fournisThe telecommunications industry is going through a difficult phase because of profound technological changes, mainly originated by the development of the Internet. They have a major impact on the telecommunications industry as a whole and, consequently, the future deployment of new networks, platforms and services. The evolution of the Internet has a particularly strong impact on telecommunications operators (Telcos). In fact, the telecommunications industry is on the verge of major changes due to many factors, such as the gradual commoditization of connectivity, the dominance of web services companies (Webcos), the growing importance of software based solutions that introduce flexibility (compared to static system of telecom operators). This thesis develops, proposes and compares plausible future scenarios based on future solutions and approaches that will be technologically feasible and viable. Identified scenarios cover a wide range of possibilities: 1) Traditional Telco; 2) Telco as Bit Carrier; 3) Telco as Platform Provider; 4) Telco as Service Provider; 5) Telco Disappearance. For each scenario, a viable platform (from the point of view of telecom operators) is described highlighting the enabled service portfolio and its potential benefitsEVRY-INT (912282302) / SudocSudocFranceF