1 research outputs found
Technology-driven Alteration of Nonverbal Cues and its Effects on Negotiation
A person's appearance, identity, and other nonverbal cues can substantially
influence how one is perceived by a negotiation counterpart, potentially
impacting the outcome of the negotiation. With recent advances in technology,
it is now possible to alter such cues through real-time video communication. In
many cases, a person's physical presence can explicitly be replaced by 2D/3D
representations in live interactive media. In other cases, technologies such as
deepfake can subtly and implicitly alter many nonverbal cues -- including a
person's appearance and identity -- in real-time. In this article, we look at
some state-of-the-art technological advances that can enable such explicit and
implicit alteration of nonverbal cues. We also discuss the implications of such
technology for the negotiation landscape and highlight ethical considerations
that warrant deep, ongoing attention from stakeholders