Intelligent Product Brokering for E-Commerce: An Incremental Approach to Unaccounted Attribute Detection

This research concentrates on designing generic product-brokering agent to understand user preference towards a product category and recommends a list of products to the user according to the preference captured by the agent. The proposed solution is able to detect both quantifiable and non-quantifiable attributes through a user feedback system. Unlike previous approaches, this research allows the detection of unaccounted attributes that are not within the ontology of the system. No tedious change of the algorithm, database, or ontology is required when a new product attribute is introduced. This approach only requires the attribute to be within the description field of the product. The system analyzes the general product descriptions field and creates a list of candidate attributes affecting the user’s preference. A genetic algorithm verifies these candidate attributes and excess attributes are identified and filtered off. A prototype has been created and our results show positive results in the detection of unaccounted attributes affecting a user

Transfer Meets Hybrid: A Synthetic Approach for Cross-Domain Collaborative Filtering with Text

Collaborative filtering (CF) is the key technique for recommender systems (RSs). CF exploits user-item behavior interactions (e.g., clicks) only and hence suffers from the data sparsity issue. One research thread is to integrate auxiliary information such as product reviews and news titles, leading to hybrid filtering methods. Another thread is to transfer knowledge from other source domains such as improving the movie recommendation with the knowledge from the book domain, leading to transfer learning methods. In real-world life, no single service can satisfy a user's all information needs. Thus it motivates us to exploit both auxiliary and source information for RSs in this paper. We propose a novel neural model to smoothly enable Transfer Meeting Hybrid (TMH) methods for cross-domain recommendation with unstructured text in an end-to-end manner. TMH attentively extracts useful content from unstructured text via a memory module and selectively transfers knowledge from a source domain via a transfer network. On two real-world datasets, TMH shows better performance in terms of three ranking metrics by comparing with various baselines. We conduct thorough analyses to understand how the text content and transferred knowledge help the proposed model.Comment: 11 pages, 7 figures, a full version for the WWW 2019 short pape

IDENTIFYING PREFERENCES THROUGH MOUSE CURSOR MOVEMENTS – PRELIMINARY EVIDENCE

Identifying customers’ preferences is a challenging task with significant practical implications for online shopping. Current methods often put considerable burden on the customers through such methods as questioning, so the process could benefit from a more accurate and less intrusive estimation of how customers weight product attributes, particularly in the initial purchasing phase. Our goal is to derive attribute weights automatically by recording and analyzing cursor movements. We conducted an experiment to confirm the suitability of the proposed design, and found a highly significant correlation between the time people spend investigating a product attribute and their self-reported importance rating. Our proposed Web page design might also reduce the risk of information overload

Customer purchase behavior prediction in E-commerce: a conceptual framework and research agenda

Digital retailers are experiencing an increasing number of transactions coming from their consumers online, a consequence of the convenience in buying goods via E-commerce platforms. Such interactions compose complex behavioral patterns which can be analyzed through predictive analytics to enable businesses to understand consumer needs. In this abundance of big data and possible tools to analyze them, a systematic review of the literature is missing. Therefore, this paper presents a systematic literature review of recent research dealing with customer purchase prediction in the E-commerce context. The main contributions are a novel analytical framework and a research agenda in the field. The framework reveals three main tasks in this review, namely, the prediction of customer intents, buying sessions, and purchase decisions. Those are followed by their employed predictive methodologies and are analyzed from three perspectives. Finally, the research agenda provides major existing issues for further research in the field of purchase behavior prediction online