Nudging folks towards stronger password choices:providing certainty is the key

Persuading people to choose strong passwords is challenging. One way to influence password strength, as and when people are making the choice, is to tweak the choice architecture to encourage stronger choice. A variety of choice architecture manipulations i.e. “nudges”, have been trialled by researchers with a view to strengthening the overall password profile. None has made much of a difference so far. Here we report on our design of an influential behavioural intervention tailored to the password choice context: a hybrid nudge that significantly prompted stronger passwords.We carried out three longitudinal studies to analyse the efficacy of a range of “nudges” by manipulating the password choice architecture of an actual university web application. The first and second studies tested the efficacy of several simple visual framing “nudges”. Password strength did not budge. The third study tested expiration dates directly linked to password strength. This manipulation delivered a positive result: significantly longer and stronger passwords. Our main conclusion was that the final successful nudge provided participants with absolute certainty as to the benefit of a stronger password, and that it was this certainty that made the difference

How WEIRD is Usable Privacy and Security Research? (Extended Version)

In human factor fields such as human-computer interaction (HCI) and psychology, researchers have been concerned that participants mostly come from WEIRD (Western, Educated, Industrialized, Rich, and Democratic) countries. This WEIRD skew may hinder understanding of diverse populations and their cultural differences. The usable privacy and security (UPS) field has inherited many research methodologies from research on human factor fields. We conducted a literature review to understand the extent to which participant samples in UPS papers were from WEIRD countries and the characteristics of the methodologies and research topics in each user study recruiting Western or non-Western participants. We found that the skew toward WEIRD countries in UPS is greater than that in HCI. Geographic and linguistic barriers in the study methods and recruitment methods may cause researchers to conduct user studies locally. In addition, many papers did not report participant demographics, which could hinder the replication of the reported studies, leading to low reproducibility. To improve geographic diversity, we provide the suggestions including facilitate replication studies, address geographic and linguistic issues of study/recruitment methods, and facilitate research on the topics for non-WEIRD populations.Comment: This paper is the extended version of the paper presented at USENIX SECURITY 202

The role of effort in security and privacy behaviours online

As more and more aspects of users’ lives go online, they can interact with each other, access services and purchase goods with unprecedented convenience and speed. However, this also means that users’ devices and data become more vulnerable to attacks. As security is often added to tools and services as an after-thought, it tends to be poorly integrated into the processes and part of the effort of securing is often offloaded onto the user. Users are goal-driven and they go online to get things done, protecting their security and privacy might therefore not be a priority. The six studies described in this dissertation examine the role of effort in users’ security and privacy behaviours online. First, two security studies use authentication diaries to examine the user effort required for authentication to organisational and online banking systems respectively. Second, two further studies are laboratory evaluations of proposed mechanisms for authentication and verification. Third, two privacy studies examine the role of effort in users’ information disclosure in webforms and evaluate a possible solution that could help users manage how much they disclose. All studies illustrate the different coping strategies users develop to manage their effort. They show that demanding too much effort can affect productivity, cause frustration and undermine the security these mechanisms were meant to offer. The work stresses the importance of conducting methodologically robust user evaluations of both proposed and deployed mechanisms in order to improve user satisfaction and their security and privacy

The Effect of Security Education and Expertise on Security Assessments: the Case of Software Vulnerabilities

In spite of the growing importance of software security and the industry demand for more cyber security expertise in the workforce, the effect of security education and experience on the ability to assess complex software security problems has only been recently investigated. As proxy for the full range of software security skills, we considered the problem of assessing the severity of software vulnerabilities by means of a structured analysis methodology widely used in industry (i.e. the Common Vulnerability Scoring System (\CVSS) v3), and designed a study to compare how accurately individuals with background in information technology but different professional experience and education in cyber security are able to assess the severity of software vulnerabilities. Our results provide some structural insights into the complex relationship between education or experience of assessors and the quality of their assessments. In particular we find that individual characteristics matter more than professional experience or formal education; apparently it is the \emph{combination} of skills that one owns (including the actual knowledge of the system under study), rather than the specialization or the years of experience, to influence more the assessment quality. Similarly, we find that the overall advantage given by professional expertise significantly depends on the composition of the individual security skills as well as on the available information.Comment: Presented at the Workshop on the Economics of Information Security (WEIS 2018), Innsbruck, Austria, June 201

How Physicality Enables Trust: A New Era of Trust-Centered Cyberphysical Systems

Multi-agent cyberphysical systems enable new capabilities in efficiency, resilience, and security. The unique characteristics of these systems prompt a reevaluation of their security concepts, including their vulnerabilities, and mechanisms to mitigate these vulnerabilities. This survey paper examines how advancement in wireless networking, coupled with the sensing and computing in cyberphysical systems, can foster novel security capabilities. This study delves into three main themes related to securing multi-agent cyberphysical systems. First, we discuss the threats that are particularly relevant to multi-agent cyberphysical systems given the potential lack of trust between agents. Second, we present prospects for sensing, contextual awareness, and authentication, enabling the inference and measurement of ``inter-agent trust" for these systems. Third, we elaborate on the application of quantifiable trust notions to enable ``resilient coordination," where ``resilient" signifies sustained functionality amid attacks on multiagent cyberphysical systems. We refer to the capability of cyberphysical systems to self-organize, and coordinate to achieve a task as autonomy. This survey unveils the cyberphysical character of future interconnected systems as a pivotal catalyst for realizing robust, trust-centered autonomy in tomorrow's world

Understanding Social Insider Intrusions to Personal Computing Devices

We examined the characteristics of social insider intrusions to personal computing devices. Social insider intrusions are situations in which one person physically accesses the device of someone they know, without permission. With devices like smartphones becoming hubs for social interaction, social insider intrusions also became a central challenge to interpersonal privacy. Through a series of quantitative and qualitative empirical studies, we sought to better understand intrusions. Our analysis indicates that the frequency of intrusions is substantially higher than previously thought, and even prevalent among younger segments of the populations we analyzed. We found recurring patterns in how intrusions unfold, including a variety of motivations and access strategies, often successful despite the presence of security technologies, like device locks. Our analysis offers both a snapshot in time, and insight onto foundational challenges that arise from technologies mediating interpersonal relationships