Pengaruh Information Quality, System Quality, dan Service Quality terhadap Perceived Flow (Studi Kasus pada Pengguna Aplikasi Traveloka)

Penelitian ini bertujuan untuk menguji Pengaruh Information Quality, System Quality, dan Service Quality terhadap Perceived Flow. Penelitian ini dilakukan pada 195 responden di Yogyakarta dengan responden para pengguna Aplikasi Traveloka yang melakukan setidaknya transaksi satu kali dalam enam bulan terakhir. Hasil penelitian ini menunjukkan: 1) information quality berpengaruh positif terhadap perceived flow, 2) system quality tidak berpengaruh positif terhadap perceived flow, 3) service quality berpengaruh positif terhadap perceived flow

Quality Management System In Construction

This paper describes the Quality Management System (QMS) concept and its application in the construction industry. A misunderstanding among the construction players on the QMS concept has become the stumbling block for its successful implementation

MULTIFUNCTIONAL POWER QUALITY CORRECTION SYSTEM

Study the system of electric power quality control based on AVI with PWM in the systems of group feed of electromechanics with the direct-current unibus

Quality management system and construction performance

This paper discusses the level of effectiveness of quality principles and quality management system implementation and the relationship with performance of ISO9000 certified Indonesian contractors. It also discusses the statistical relationship between quality management systems (QMSs) and key performance indicators (KPIs) amongst a large sample of Indonesian construction companies. Data collected is from questionnaire surveys involving Quality Managers, Managers, and Project and Site Engineers representing 77 different companies. Results indicate that even though some contractors have not yet effectively implemented an effective QMS, most of the KPIs of respondent companies are still at the level of high performance. The statistical results show that the relationship between variables of ISO9000 QMS principles and contractors’ KPIs is significant. These results suggest that an increment in the implementation level of QMS principles can increase KPIs, however that much effort is still required for Indonesian contractors to fully effectively implement QMS principles and thus substantially improve performance against KPIs

Productivity and quality of Dutch hospitals during system reform

This study addresses the productivity of Dutch hospitals since the start of the health systems reform in 2005. We consider DEA based measures, which include efficiency and quality for the complete set of Dutch hospitals and present cross-sectional and longitudinal analysis. In particular, we consider how hospital efficiency has developed. As the reform created an environment of regulated competition, we pay special attention to relative efficiency. Our results suggest that the differences in efficiency among hospitals have become larger. In the years 2009–2010, the number of hospitals identified as (close to) efficient by DEA analysis decreased

Quality Management System pada PT. X

Penelitian ini bertujuan untuk menganalisa Quality Management System pada aspek struktur, sistem dan budaya Perusahaan PT. X. Penelitian ini akan dilaksanakan dengan menyebarkan kuesioner kepada responden karyawan PT. X yang memiliki kompetensi relevan dengan topik penelitian. Teknik analisa yang digunakan adalah teknik analisis deskriptif kualitatif dengan menggunakan main analysis (analisis utama) dengan mengikuti pendekatan struktur, sistem dan budaya. Struktur merupakan dasar untuk mengatur, untuk memasukkan tingkat hirarki dan bertangtanggung jawab, peran, posisi, dan mekanisme untuk integrasi serta pemecahan masalah. Sistem merupakan hubungan jaringan kerja yang saling ketergantungan di antara kegiatan pusat dalam Perusahaan, dan memberikan wawasan ke dalam proses yang memungkinkan terjadinya Perubahan pada sistem. Budaya merupakan pikiran, adat istiadat yang berkembang dan menjadi kebiasaan. Hasil penelitian ini menunjukkan Perencanaan mutu pada aspek struktur yang dilakukan oleh direktur PT. X dipegang oleh direktur. Manajer produksi memegang tanggung jawab pengendalian mutu. Jaringan kerja pada aspek sistem didasarkan pada permintaan konsumen. Permintaan konsumen dapat menentukan perencanaan direktur dan jaringan seluruh manajemen Perusahaan. Arus informasi atau komunikasi dilakukan secara langsung dan lesan dari direktur ke manager produksi dan kepala proses produksi. Tanggung jawab dari perencanaan mutu Perusahaan diserahkan kepada direktur Perusahaan dengan dukungan manajemen Perusahaan agar kualitas kerja dalam penjaminan mutu Perusahaan berjalan dapat dengan baik

A ParaBoost Stereoscopic Image Quality Assessment (PBSIQA) System

The problem of stereoscopic image quality assessment, which finds applications in 3D visual content delivery such as 3DTV, is investigated in this work. Specifically, we propose a new ParaBoost (parallel-boosting) stereoscopic image quality assessment (PBSIQA) system. The system consists of two stages. In the first stage, various distortions are classified into a few types, and individual quality scorers targeting at a specific distortion type are developed. These scorers offer complementary performance in face of a database consisting of heterogeneous distortion types. In the second stage, scores from multiple quality scorers are fused to achieve the best overall performance, where the fuser is designed based on the parallel boosting idea borrowed from machine learning. Extensive experimental results are conducted to compare the performance of the proposed PBSIQA system with those of existing stereo image quality assessment (SIQA) metrics. The developed quality metric can serve as an objective function to optimize the performance of a 3D content delivery system

Excellence and Quality in Andalusia University Library System

From 1996 onwards, then, the Quality Assessment National Plan and the adoption of its agenda by regional authorities and Universities alike has resulted in a growing acceptance by the Spanish academic community of the challenges and opportunities offered by evaluation and quality assurance activities. Academic librarians have been committed to this culture of quality from the very beginnings and in most cases have being leading the way in their own institutions. General tools like the Evaluation Guide referred to above developed to be applied in administration and services alike were of little use for libraries, so academic libraries have been the first units to develop their own evaluation guides at local and regional levels. University System in Andalusia (Spain) is formed by 10 Universities financed by regional government. The Quality Unit of Andalusia Universities convened in 2000 an Assessment University Libraries Pilot Plan to do a global analysis of the Library System. This Pilot Plan has had three steps: - During 2000-2002, a technical committee to draft a new evaluation guide for academic libraries. Based on the EFQM, because of its growing influence in the evaluation of the public sector and not-for-profit organizations across Europe. During the course of our work we were delighted to see that we concurred basically with the approach taken by LISIM. The Guide is divided into 5 parts, as follows: Analysis and Description of 9 criteria adapted to library scenario, 35 Tables for data collection, a set of 30 quality and performance Indicators, a Excellence-rating matrix, an objective tool, to determine the level of excellence achieved by the library on a scale from 0 to 10, and General guidelines for the Assessment Committees of University Departments (the basic unit of research assessment undertaken by the University) and of degree courses (the basic unit of assessment of teaching personnel). - In 2002-2004, a coordination committee drove the assessment process of 9 libraries and tested materials and evaluation methodology. The Pilot Plan has finalised with External Evaluation for 5 External Committee formed by librarians, faculties and EFQM methodology specialist. The aim of this paper is explain different parts and strong points of this process and how EFQM is suitable for all kind of librarie

Sentence-level quality estimation for MT system combination

This paper provides the system description of the Dublin City University system combination module for our participation in the system combination task in the Second Workshop on Applying Machine Learning Techniques to Optimize the Division of Labour in Hybrid MT (ML4HMT- 12). We incorporated a sentence-level quality score, obtained by sentence-level Quality Estimation (QE), as meta information guiding system combination. Instead of using BLEU or (minimum average) TER, we select a backbone for the confusion network using the estimated quality score. For the Spanish-English data, our strategy improved 0.89 BLEU points absolute compared to the best single score and 0.20 BLEU points absolute compared to the standard system combination strateg