Understanding user experience of mobile video: Framework, measurement, and optimization

Since users have become the focus of product/service design in last decade, the term User eXperience (UX) has been frequently used in the field of Human-Computer-Interaction (HCI). Research on UX facilitates a better understanding of the various aspects of the user’s interaction with the product or service. Mobile video, as a new and promising service and research field, has attracted great attention. Due to the significance of UX in the success of mobile video (Jordan, 2002), many researchers have centered on this area, examining users’ expectations, motivations, requirements, and usage context. As a result, many influencing factors have been explored (Buchinger, Kriglstein, Brandt & Hlavacs, 2011; Buchinger, Kriglstein & Hlavacs, 2009). However, a general framework for specific mobile video service is lacking for structuring such a great number of factors. To measure user experience of multimedia services such as mobile video, quality of experience (QoE) has recently become a prominent concept. In contrast to the traditionally used concept quality of service (QoS), QoE not only involves objectively measuring the delivered service but also takes into account user’s needs and desires when using the service, emphasizing the user’s overall acceptability on the service. Many QoE metrics are able to estimate the user perceived quality or acceptability of mobile video, but may be not enough accurate for the overall UX prediction due to the complexity of UX. Only a few frameworks of QoE have addressed more aspects of UX for mobile multimedia applications but need be transformed into practical measures. The challenge of optimizing UX remains adaptations to the resource constrains (e.g., network conditions, mobile device capabilities, and heterogeneous usage contexts) as well as meeting complicated user requirements (e.g., usage purposes and personal preferences). In this chapter, we investigate the existing important UX frameworks, compare their similarities and discuss some important features that fit in the mobile video service. Based on the previous research, we propose a simple UX framework for mobile video application by mapping a variety of influencing factors of UX upon a typical mobile video delivery system. Each component and its factors are explored with comprehensive literature reviews. The proposed framework may benefit in user-centred design of mobile video through taking a complete consideration of UX influences and in improvement of mobile videoservice quality by adjusting the values of certain factors to produce a positive user experience. It may also facilitate relative research in the way of locating important issues to study, clarifying research scopes, and setting up proper study procedures. We then review a great deal of research on UX measurement, including QoE metrics and QoE frameworks of mobile multimedia. Finally, we discuss how to achieve an optimal quality of user experience by focusing on the issues of various aspects of UX of mobile video. In the conclusion, we suggest some open issues for future study

Improving Content Delivery Efficiency through Multi-Layer Mobile Edge Adaptation

This paper presents a novel architecture for optimizing the HTTP-based multimedia delivery in multi-user mobile networks. This proposal combines the usual client-driven dynamic adaptation scheme DASH-3GPP with network-assisted adaptation capabilities, in order to maximize the overall Quality of Experience. The foundation of this combined adaptation scheme is based on two state of the art technologies. On one hand, adaptive HTTP streaming with multi-layer encoding allows efficient media delivery and improves the experienced media quality in highly dynamic channels. Additionally, it enables the possibility to implement network-level adaptations for better coping with multi-user scenarios. On the other hand, mobile edge computing facilitates the deployment of mobile services close to the user. This approach brings new possibilities in modern and future mobile networks, such as close to zero delays and awareness of the radio status. The proposal in this paper introduces a novel element, denoted as Mobile Edge-DASH Adaptation Function, which combines all these advantages to support efficient media delivery in mobile multi-user scenarios. Furthermore, we evaluate the performance enhancements of this content- and user context-aware scheme through simulations of a mobile multimedia scenario.European Union H2020 programme: Grant Agreement H2020-ICT-671596. Spanish Ministerio de Economia y Competitividad (MINECO): grant TEC2013-46766-R

Service Migration from Cloud to Multi-tier Fog Nodes for Multimedia Dissemination with QoE Support.

A wide range of multimedia services is expected to be offered for mobile users via various wireless access networks. Even the integration of Cloud Computing in such networks does not support an adequate Quality of Experience (QoE) in areas with high demands for multimedia contents. Fog computing has been conceptualized to facilitate the deployment of new services that cloud computing cannot provide, particularly those demanding QoE guarantees. These services are provided using fog nodes located at the network edge, which is capable of virtualizing their functions/applications. Service migration from the cloud to fog nodes can be actuated by request patterns and the timing issues. To the best of our knowledge, existing works on fog computing focus on architecture and fog node deployment issues. In this article, we describe the operational impacts and benefits associated with service migration from the cloud to multi-tier fog computing for video distribution with QoE support. Besides that, we perform the evaluation of such service migration of video services. Finally, we present potential research challenges and trends

Effect of oil palm empty fruit bunches (OPEFB) fibers to the compressive strength and water absorption of concrete

Growing popularity based on environmentally-friendly, low cost and lightweight building materials in the construction industry has led to a need to examine how these characteristics can be achieved and at the same time giving the benefit to the environment and maintain the material requirements based on the standards required. Recycling of waste generated from industrial and agricultural activities as measures of building materials is not only a viable solution to the problem of pollution but also to produce an economic design of building

Towards video streaming in IoT environments: vehicular communication perspective

Multimedia oriented Internet of Things (IoT) enables pervasive and real-time communication of video, audio and image data among devices in an immediate surroundings. Today's vehicles have the capability of supporting real time multimedia acquisition. Vehicles with high illuminating infrared cameras and customized sensors can communicate with other on-road devices using dedicated short-range communication (DSRC) and 5G enabled communication technologies. Real time incidence of both urban and highway vehicular traffic environment can be captured and transmitted using vehicle-to-vehicle and vehicle-to-infrastructure communication modes. Video streaming in vehicular IoT (VSV-IoT) environments is in growing stage with several challenges that need to be addressed ranging from limited resources in IoT devices, intermittent connection in vehicular networks, heterogeneous devices, dynamism and scalability in video encoding, bandwidth underutilization in video delivery, and attaining application-precise quality of service in video streaming. In this context, this paper presents a comprehensive review on video streaming in IoT environments focusing on vehicular communication perspective. Specifically, significance of video streaming in vehicular IoT environments is highlighted focusing on integration of vehicular communication with 5G enabled IoT technologies, and smart city oriented application areas for VSV-IoT. A taxonomy is presented for the classification of related literature on video streaming in vehicular network environments. Following the taxonomy, critical review of literature is performed focusing on major functional model, strengths and weaknesses. Metrics for video streaming in vehicular IoT environments are derived and comparatively analyzed in terms of their usage and evaluation capabilities. Open research challenges in VSV-IoT are identified as future directions of research in the area. The survey would benefit both IoT and vehicle industry practitioners and researchers, in terms of augmenting understanding of vehicular video streaming and its IoT related trends and issues

QoE-Centric Control and Management of Multimedia Services in Software Defined and Virtualized Networks

Multimedia services consumption has increased tremendously since the deployment of 4G/LTE networks. Mobile video services (e.g., YouTube and Mobile TV) on smart devices are expected to continue to grow with the emergence and evolution of future networks such as 5G. The end user’s demand for services with better quality from service providers has triggered a trend towards Quality of Experience (QoE) - centric network management through efficient utilization of network resources. However, existing network technologies are either unable to adapt to diverse changing network conditions or limited in available resources. This has posed challenges to service providers for provisioning of QoE-centric multimedia services. New networking solutions such as Software Defined Networking (SDN) and Network Function Virtualization (NFV) can provide better solutions in terms of QoE control and management of multimedia services in emerging and future networks. The features of SDN, such as adaptability, programmability and cost-effectiveness make it suitable for bandwidth-intensive multimedia applications such as live video streaming, 3D/HD video and video gaming. However, the delivery of multimedia services over SDN/NFV networks to achieve optimized QoE, and the overall QoE-centric network resource management remain an open question especially in the advent development of future softwarized networks. The work in this thesis intends to investigate, design and develop novel approaches for QoE-centric control and management of multimedia services (with a focus on video streaming services) over software defined and virtualized networks. First, a video quality management scheme based on the traffic intensity under Dynamic Adaptive Video Streaming over HTTP (DASH) using SDN is developed. The proposed scheme can mitigate virtual port queue congestion which may cause buffering or stalling events during video streaming, thus, reducing the video quality. A QoE-driven resource allocation mechanism is designed and developed for improving the end user’s QoE for video streaming services. The aim of this approach is to find the best combination of network node functions that can provide an optimized QoE level to end-users through network node cooperation. Furthermore, a novel QoE-centric management scheme is proposed and developed, which utilizes Multipath TCP (MPTCP) and Segment Routing (SR) to enhance QoE for video streaming services over SDN/NFV-based networks. The goal of this strategy is to enable service providers to route network traffic through multiple disjointed bandwidth-satisfying paths and meet specific service QoE guarantees to the end-users. Extensive experiments demonstrated that the proposed schemes in this work improve the video quality significantly compared with the state-of-the- art approaches. The thesis further proposes the path protections and link failure-free MPTCP/SR-based architecture that increases survivability, resilience, availability and robustness of future networks. The proposed path protection and dynamic link recovery scheme achieves a minimum time to recover from a failed link and avoids link congestion in softwarized networks

Quality of experience-centric management of adaptive video streaming services : status and challenges

Video streaming applications currently dominate Internet traffic. Particularly, HTTP Adaptive Streaming ( HAS) has emerged as the dominant standard for streaming videos over the best-effort Internet, thanks to its capability of matching the video quality to the available network resources. In HAS, the video client is equipped with a heuristic that dynamically decides the most suitable quality to stream the content, based on information such as the perceived network bandwidth or the video player buffer status. The goal of this heuristic is to optimize the quality as perceived by the user, the so-called Quality of Experience (QoE). Despite the many advantages brought by the adaptive streaming principle, optimizing users' QoE is far from trivial. Current heuristics are still suboptimal when sudden bandwidth drops occur, especially in wireless environments, thus leading to freezes in the video playout, the main factor influencing users' QoE. This issue is aggravated in case of live events, where the player buffer has to be kept as small as possible in order to reduce the playout delay between the user and the live signal. In light of the above, in recent years, several works have been proposed with the aim of extending the classical purely client-based structure of adaptive video streaming, in order to fully optimize users' QoE. In this article, a survey is presented of research works on this topic together with a classification based on where the optimization takes place. This classification goes beyond client-based heuristics to investigate the usage of server-and network-assisted architectures and of new application and transport layer protocols. In addition, we outline the major challenges currently arising in the field of multimedia delivery, which are going to be of extreme relevance in future years