QoE Modelling, Measurement and Prediction: A Review

In mobile computing systems, users can access network services anywhere and anytime using mobile devices such as tablets and smart phones. These devices connect to the Internet via network or telecommunications operators. Users usually have some expectations about the services provided to them by different operators. Users' expectations along with additional factors such as cognitive and behavioural states, cost, and network quality of service (QoS) may determine their quality of experience (QoE). If users are not satisfied with their QoE, they may switch to different providers or may stop using a particular application or service. Thus, QoE measurement and prediction techniques may benefit users in availing personalized services from service providers. On the other hand, it can help service providers to achieve lower user-operator switchover. This paper presents a review of the state-the-art research in the area of QoE modelling, measurement and prediction. In particular, we investigate and discuss the strengths and shortcomings of existing techniques. Finally, we present future research directions for developing novel QoE measurement and prediction technique

Multi-agent quality of experience control

In the framework of the Future Internet, the aim of the Quality of Experience (QoE) Control functionalities is to track the personalized desired QoE level of the applications. The paper proposes to perform such a task by dynamically selecting the most appropriate Classes of Service (among the ones supported by the network), this selection being driven by a novel heuristic Multi-Agent Reinforcement Learning (MARL) algorithm. The paper shows that such an approach offers the opportunity to cope with some practical implementation problems: in particular, it allows to face the so-called “curse of dimensionality” of MARL algorithms, thus achieving satisfactory performance results even in the presence of several hundreds of Agents

Traffic Profiling for Mobile Video Streaming

This paper describes a novel system that provides key parameters of HTTP Adaptive Streaming (HAS) sessions to the lower layers of the protocol stack. A non-intrusive traffic profiling solution is proposed that observes packet flows at the transmit queue of base stations, edge-routers, or gateways. By analyzing IP flows in real time, the presented scheme identifies different phases of an HAS session and estimates important application-layer parameters, such as play-back buffer state and video encoding rate. The introduced estimators only use IP-layer information, do not require standardization and work even with traffic that is encrypted via Transport Layer Security (TLS). Experimental results for a popular video streaming service clearly verify the high accuracy of the proposed solution. Traffic profiling, thus, provides a valuable alternative to cross-layer signaling and Deep Packet Inspection (DPI) in order to perform efficient network optimization for video streaming.Comment: 7 pages, 11 figures. Accepted for publication in the proceedings of IEEE ICC'1

Approaches for Future Internet architecture design and Quality of Experience (QoE) Control

Researching a Future Internet capable of overcoming the current Internet limitations is a strategic investment. In this respect, this paper presents some concepts that can contribute to provide some guidelines to overcome the above-mentioned limitations. In the authors' vision, a key Future Internet target is to allow applications to transparently, efficiently and flexibly exploit the available network resources with the aim to match the users' expectations. Such expectations could be expressed in terms of a properly defined Quality of Experience (QoE). In this respect, this paper provides some approaches for coping with the QoE provision problem