3 research outputs found
The Proceedings of the 23rd Annual International Conference on Digital Government Research (DGO2022) Intelligent Technologies, Governments and Citizens June 15-17, 2022
The 23rd Annual International Conference on Digital Government Research theme is “Intelligent Technologies, Governments and Citizens”. Data and computational algorithms make systems smarter, but should result in smarter government and citizens. Intelligence and smartness affect all kinds of public values - such as fairness, inclusion, equity, transparency, privacy, security, trust, etc., and is not well-understood. These technologies provide immense opportunities and should be used in the light of public values. Society and technology co-evolve and we are looking for new ways to balance between them. Specifically, the conference aims to advance research and practice in this field.
The keynotes, presentations, posters and workshops show that the conference theme is very well-chosen and more actual than ever. The challenges posed by new technology have underscored the need to grasp the potential. Digital government brings into focus the realization of public values to improve our society at all levels of government. The conference again shows the importance of the digital government society, which brings together scholars in this field. Dg.o 2022 is fully online and enables to connect to scholars and practitioners around the globe and facilitate global conversations and exchanges via the use of digital technologies. This conference is primarily a live conference for full engagement, keynotes, presentations of research papers, workshops, panels and posters and provides engaging exchange throughout the entire duration of the conference
An Empty Promise? Digital Democracy in the Smart City
The digital transformation affects every part of our societies and everyday lives, including the processes and structures of our democracies. On the one hand, information and communication technologies have the potential to lower the threshold for political communication and participation. On the other hand, they can be used for large-scale data collection and surveillance, posing a risk to the public sphere. This thesis investigates the impact of digitization on the legitimacy of democracy. It first develops a novel framework based on the theories of participatory and deliberative democracy, drawing on recent work on deliberative systems. On this basis, digital democracy is examined as a system, consisting of different engagement spaces and actors within the smart city. The smart city is a particularly fruitful testbed for digital democracy as it is based on the promise of applying a high density of digital technologies to facilitate civic participation as well as better service delivery and governance. Through an in-depth case study of the smart city of Amsterdam, this thesis not only reveals the legitimacy dilemmas of digital democracy in the smart city, but also illustrates the limits of applying participatorydeliberative systems theory on a digital democracy ecosystem. The analysis demonstrates design conflicts between different online engagement platforms within the digital democracy system, as well as conflicting objectives among the actors behind them. The findings do not support the claim that digitization negatively impacts democracy’s legitimacy in the smart city of Amsterdam through marketization, large-scale data collection, and surveillance, as some authors warn. However, a significant positive impact of digitization on democratic legitimacy, through higher levels of inclusiveness, empowerment, or civic influence, is also not confirmed. The findings show that digital technologies’ promise of facilitating large-scale citizen participation and deliberation in the smart city does not live up to the normative ideal. The results from Amsterdam are exposed to smart city and digital democracy experts across the globe to test their generalizability, demonstrating that, despite its shortcomings, Amsterdam’s extensive digital democracy system is far advanced in international comparison. What may appear a contradiction in fact illustrates that we are still in the early stages of development, with potential to enhance the legitimacy of digital democracy, both in the smart city of Amsterdam and beyond
PolicyCommons — Visualizing Arguments in Policy Consultation
Part 3: Policy ConsultationsInternational audiencePolicyCommons is a computer supported argument visualization tool to facilitate online deliberation on public policy. As such it supports the work of stakeholders by enabling them to navigate through arguments contained in relevant consultation and policy documents. These stakeholders include policy analysts, interest groups and the public. Specifically, PolicyCommons displays arguments about policies as browsable debate maps. Users can browse these debate maps and follow links from the visual summaries of the arguments back to the original policy documents. Thus, PolicyCommons is designed to help users make sense of the range of publicly expressed opinions about public policies. The major challenges we face in using argument visualization tools for online consultations can be clustered around the four main concepts of transparency, sense-making, readability and scalability, in this paper we show how we are addressing these challenges