WISETales: Designing a New Niche Online Community for Women in Science and Engineering to Share Personal Stories

User contributions are vital to online communities; therefore it is important to know how to motivate user participation to ensure flow and quality of content, and to generate more traffic and revenue to community owners. In contrast to previous research which has explored the motivations of participants in already existing online communities, I investigate whether a new niche online community with a particular focus(women in Science and Engineering sharing their personal experiences through stories) can be started through a design that follows best practices for community design and principles derived from theories of motivation. The design of the WISETales community is based upon insights from literature in three main areas: social psychology, computer science, and gender studies. A social visualization which serves informational, navigational and motivational tool was also developed. One pilot study and two exploratory studies were carried out to evaluate the need for such a community, its design and interface usability. The design of the community and visualization, along with the results from the studies, their analysis and discussion are presented in the thesis

Improving usability outcomes in IS projects: the views of usability practitioners

What are the key aspects to achieving acceptable usability outcomes for information systems being developed? The changing technologies and increased usage across the general population, the impacts of this in our everyday lives, at work and at leisure are exponentially increasing. The interfaces and interaction styles presented as part of these technologies have been challenged to be more intuitive, contextually sensitive, location aware, human centred and aimed at a larger community of stakeholders. Performing usability activities is an increasingly important part of the development of new technologies, applications and websites. This study examined, for Information System projects, what were the key aspects that impacted on the usability outcome of developing Information Systems. This study presents a theory that describes how projects can improve their usability outcomes. This has emerged from interviews with experienced usability practitioners currently working in the usability industry. The transcripts from the qualitative interviews were analysed using a grounded theory methodology, which was an inductive and interpretive process in nature. The result of this analysis produced twenty-seven key concepts. These concepts were compared and contrasted against the literature. The theory that emerged consists of four major themes that included: usability mindset, collaborative approach, project constraints and usability practice. The key contribution to knowledge is the relationship concept between these themes. This is the nurturing of the usability mindset for the project stakeholders through involvement in usability activities throughout the project lifecycle. This engagement provides opportunities to elicit, understand and concord the usability goals, project constraints and the technological limitations with project stakeholders. The involvement of all project stakeholders promotes usability value and acceptance, which ideally progresses to a shared usability vision for the project and ultimately a usability mindset that can be utilised beyond a specific project and across an organisation