3 research outputs found
Understanding search
This thesis provides a framework for information retrieval based on a set of models which together
illustrate how users of search engines come to express their needs in a particular way. With such
insights, we may be able to improve systems’ capabilities of understanding users’ requests and through
that eventually the ability to satisfy their needs. Developing the framework necessitates discussion of
context, relevance, need development, and the cybernetics of search, all of which are controversial
topics. Transaction log data from two enterprise search engines are analysed using a specially
developed method which classifies queries according to what aspect of the need they refer to