A Comparison of Supervised Learning to Match Methods for Product Search

The vocabulary gap is a core challenge in information retrieval (IR). In e-commerce applications like product search, the vocabulary gap is reported to be a bigger challenge than in more traditional application areas in IR, such as news search or web search. As recent learning to match methods have made important advances in bridging the vocabulary gap for these traditional IR areas, we investigate their potential in the context of product search. In this paper we provide insights into using recent learning to match methods for product search. We compare both effectiveness and efficiency of these methods in a product search setting and analyze their performance on two product search datasets, with 50,000 queries each. One is an open dataset made available as part of a community benchmark activity at CIKM 2016. The other is a proprietary query log obtained from a European e-commerce platform. This comparison is conducted towards a better understanding of trade-offs in choosing a preferred model for this task. We find that (1) models that have been specifically designed for short text matching, like MV-LSTM and DRMMTKS, are consistently among the top three methods in all experiments; however, taking efficiency and accuracy into account at the same time, ARC-I is the preferred model for real world use cases; and (2) the performance from a state-of-the-art BERT-based model is mediocre, which we attribute to the fact that the text BERT is pre-trained on is very different from the text we have in product search. We also provide insights into factors that can influence model behavior for different types of query, such as the length of retrieved list, and query complexity, and discuss the implications of our findings for e-commerce practitioners, with respect to choosing a well performing method.Comment: 10 pages, 5 figures, Accepted at SIGIR Workshop on eCommerce 202

Empirical analysis of session-based recommendation algorithms

Recommender systems are tools that support online users by pointing them to potential items of interest in situations of information overload. In recent years, the class of session-based recommendation algorithms received more attention in the research literature. These algorithms base their recommendations solely on the observed interactions with the user in an ongoing session and do not require the existence of long-term preference profiles. Most recently, a number of deep learning-based (“neural”) approaches to session-based recommendations have been proposed. However, previous research indicates that today’s complex neural recommendation methods are not always better than comparably simple algorithms in terms of prediction accuracy. With this work, our goal is to shed light on the state of the art in the area of session-based recommendation and on the progress that is made with neural approaches. For this purpose, we compare twelve algorithmic approaches, among them six recent neural methods, under identical conditions on various datasets. We find that the progress in terms of prediction accuracy that is achieved with neural methods is still limited. In most cases, our experiments show that simple heuristic methods based on nearest-neighbors schemes are preferable over conceptually and computationally more complex methods. Observations from a user study furthermore indicate that recommendations based on heuristic methods were also well accepted by the study participants. To support future progress and reproducibility in this area, we publicly share the session-rec evaluation framework that was used in our research

Fundamental rights protection in the context of recommender systems

This paper showcases the need for fundamental rights protection for users on interme-diaries in the case of recommender systems usage. After a short introduction of the technology, it will first cover several particularities of online intermediaries, namely their relation to public utilities, the way in which they exert control and finally what function RS serve. Each topic presents parallels to what states control, how they control it and by what means the enforcement takes place. The paper then follows the impact RS have on two user types, content consumers and content creators, which could bene-fit from different fundamental rights taken from the Swiss Constitution. Finally, it pre-sents possible justifications for limiting fundamental rights in accordance with Arti-cle 36 Cst