Optimal Design of Information Technology Security Architecture

Information technology (IT) security has emerged as an important issue in e-commerce. Firms typically employ multiple security technologies such as firewalls and intrusion detection systems (IDS) to secure their IT systems. An assessment of the value of these technologies is crucial for firms to design the optimal architecture. Such assessments are also useful to security technology developers in focusing their design efforts. We describe in this report our ongoing research in economic modeling of IT security management. Specifically we describe the technologies used in a typical IT security architecture, a game theoretical model of the significant aspects of the architecture, preliminary analysis of the model, and our current and future work. Our research, when completed, will yield guidelines that will help security technology deployment firms make their investment decisions and security technology developers make their design decisions

Barriers and Possibilities of Implementation of Customer Relationship Management on Small and Medium Enterprises by Womenpreneurs

In Indonesia, Customer Relationship Management (CRM) is commonly used by large companies. Small Medium Enterprises (SMEs) are managed traditionally despite the growing amount of transactions. The growth of SMEs in Indonesia is not supported by CRM expertise. This study aims to analyze the implementation of CRM at the level of SMEs in the field of fashion managed by womenpreneurs in West Java. This research uses a descriptive method. The unit of analysis in this study was womenpreneurs engaged in fashion industry in West Java; 200 womenpreneurs were recruited using proportional random sampling. The results reveals that technology-based CRM is the most difficult to develop in construct. CRM by womenpreneurs does not use information technology, but it emphasizes on people and the process. Developing technology-based CRM is the best way to facilitate womenpreneurs in expanding their business