Viewpoint Discovery and Understanding in Social Networks

The Web has evolved to a dominant platform where everyone has the opportunity to express their opinions, to interact with other users, and to debate on emerging events happening around the world. On the one hand, this has enabled the presence of different viewpoints and opinions about a - usually controversial - topic (like Brexit), but at the same time, it has led to phenomena like media bias, echo chambers and filter bubbles, where users are exposed to only one point of view on the same topic. Therefore, there is the need for methods that are able to detect and explain the different viewpoints. In this paper, we propose a graph partitioning method that exploits social interactions to enable the discovery of different communities (representing different viewpoints) discussing about a controversial topic in a social network like Twitter. To explain the discovered viewpoints, we describe a method, called Iterative Rank Difference (IRD), which allows detecting descriptive terms that characterize the different viewpoints as well as understanding how a specific term is related to a viewpoint (by detecting other related descriptive terms). The results of an experimental evaluation showed that our approach outperforms state-of-the-art methods on viewpoint discovery, while a qualitative analysis of the proposed IRD method on three different controversial topics showed that IRD provides comprehensive and deep representations of the different viewpoints

Active learning in annotating micro-blogs dealing with e-reputation

Elections unleash strong political views on Twitter, but what do people really think about politics? Opinion and trend mining on micro blogs dealing with politics has recently attracted researchers in several fields including Information Retrieval and Machine Learning (ML). Since the performance of ML and Natural Language Processing (NLP) approaches are limited by the amount and quality of data available, one promising alternative for some tasks is the automatic propagation of expert annotations. This paper intends to develop a so-called active learning process for automatically annotating French language tweets that deal with the image (i.e., representation, web reputation) of politicians. Our main focus is on the methodology followed to build an original annotated dataset expressing opinion from two French politicians over time. We therefore review state of the art NLP-based ML algorithms to automatically annotate tweets using a manual initiation step as bootstrap. This paper focuses on key issues about active learning while building a large annotated data set from noise. This will be introduced by human annotators, abundance of data and the label distribution across data and entities. In turn, we show that Twitter characteristics such as the author's name or hashtags can be considered as the bearing point to not only improve automatic systems for Opinion Mining (OM) and Topic Classification but also to reduce noise in human annotations. However, a later thorough analysis shows that reducing noise might induce the loss of crucial information.Comment: Journal of Interdisciplinary Methodologies and Issues in Science - Vol 3 - Contextualisation digitale - 201

Identifying Users with Opposing Opinions in Twitter Debates

In recent times, social media sites such as Twitter have been extensively used for debating politics and public policies. These debates span millions of tweets and numerous topics of public importance. Thus, it is imperative that this vast trove of data is tapped in order to gain insights into public opinion especially on hotly contested issues such as abortion, gun reforms etc. Thus, in our work, we aim to gauge users' stance on such topics in Twitter. We propose ReLP, a semi-supervised framework using a retweet-based label propagation algorithm coupled with a supervised classifier to identify users with differing opinions. In particular, our framework is designed such that it can be easily adopted to different domains with little human supervision while still producing excellent accuracyComment: Corrected typos in Section 4, under "Visibly Opinionated Users". The numbers did not add up. Results remain unchange

Ideological and Temporal Components of Network Polarization in Online Political Participatory Media

Political polarization is traditionally analyzed through the ideological stances of groups and parties, but it also has a behavioral component that manifests in the interactions between individuals. We present an empirical analysis of the digital traces of politicians in politnetz.ch, a Swiss online platform focused on political activity, in which politicians interact by creating support links, comments, and likes. We analyze network polarization as the level of intra- party cohesion with respect to inter-party connectivity, finding that supports show a very strongly polarized structure with respect to party alignment. The analysis of this multiplex network shows that each layer of interaction contains relevant information, where comment groups follow topics related to Swiss politics. Our analysis reveals that polarization in the layer of likes evolves in time, increasing close to the federal elections of 2011. Furthermore, we analyze the internal social network of each party through metrics related to hierarchical structures, information efficiency, and social resilience. Our results suggest that the online social structure of a party is related to its ideology, and reveal that the degree of connectivity across two parties increases when they are close in the ideological space of a multi-party system.Comment: 35 pages, 11 figures, Internet, Policy & Politics Conference, University of Oxford, Oxford, UK, 25-26 September 201

SentiBench - a benchmark comparison of state-of-the-practice sentiment analysis methods

In the last few years thousands of scientific papers have investigated sentiment analysis, several startups that measure opinions on real data have emerged and a number of innovative products related to this theme have been developed. There are multiple methods for measuring sentiments, including lexical-based and supervised machine learning methods. Despite the vast interest on the theme and wide popularity of some methods, it is unclear which one is better for identifying the polarity (i.e., positive or negative) of a message. Accordingly, there is a strong need to conduct a thorough apple-to-apple comparison of sentiment analysis methods, \textit{as they are used in practice}, across multiple datasets originated from different data sources. Such a comparison is key for understanding the potential limitations, advantages, and disadvantages of popular methods. This article aims at filling this gap by presenting a benchmark comparison of twenty-four popular sentiment analysis methods (which we call the state-of-the-practice methods). Our evaluation is based on a benchmark of eighteen labeled datasets, covering messages posted on social networks, movie and product reviews, as well as opinions and comments in news articles. Our results highlight the extent to which the prediction performance of these methods varies considerably across datasets. Aiming at boosting the development of this research area, we open the methods' codes and datasets used in this article, deploying them in a benchmark system, which provides an open API for accessing and comparing sentence-level sentiment analysis methods