The RQ-Tech Methodology: A New Paradigm for Conceptualizing Strategic Enterprise Architectures

The purpose of this research is to develop and apply a system-theoretic based methodology and corresponding model for Enterprise Architecture development. Enterprise Architectures can assist managers by illustrating the systemic relationships within an organization and the impact changes to the organization could make. Unfortunately, today\u27s modeling practices are proprietary, time-consuming, and generally ineffective as tools for understanding the consequences of strategic-level planning decisions across all levels of the enterprise. This research supports the conclusion that system-specific solutions produce islands of technology and can be prevented by employing better enterprise change planning. This research combined the practice of Enterprise Architectures with a modern perspective grounded in Systems Theory and the theory regarding the computer science-oriented Semantic Web to present a distinctive methodology for developing models. A review of literature in all three areas provided an illustration of the overlap common to all three domains. It provided support for critical thinking concerning how to enrich the Enterprise Architecture practice. This research was conducted to answer to two primary questions. The first research question investigated the most significant factors to consider when translating authoritative text and rich pictures into semantic models. The second research question qualitatively measured the extent to which models aligned to important organizational guidance are useful for representing the organization as a whole. Reusable Quality Technical Architectures (RQ-Tech) is the methodology developed from this research. It demonstrates that a complex system of systems organization that must creatively respond to a variety of events can be holistically represented using a dynamic model. RQ-Tech techniques provide ways to map and link the multitudes of scope-level authoritative business documents so that together they can effectively represent the nature and essence of the organization as one organic structure. The marriage of authorized enterprise documentation and the Semantic Web produces a model of the holistic enterprise. This model had previously only been experienced at a tacit level by those exceptionally well-trained in the depth and breadth of organizational culture, supporting laws, policies and related publications. This research effort provides the vision that encourages a paradigm shift away from the mechanistic approach toward organizational change to analogy of a socially connected, interdependent enterprise. New horizons for using the common language of the Semantic Web to capture an understanding of the many interactive systems of the enterprise are substantiated. The research concludes with identification of future research themes prompted by this investigation

Hybrid Simulation-based Planning Framework for Agri-Fresh Produce Supply Chain

The ever-increasing demand for fresh and healthy products raises the economic importance of managing Agri-Fresh Produce Supply Chain (AFPSC) effectively. However, the literature review has indicated that many challenges undermine efficient planning for AFPSCs. Stringent regulations on production and logistics activities, production seasonality and high yield variations (quantity and quality), and products vulnerability to multiple natural stresses, alongside with their critical shelf life, impact the planning process. This calls for developing smart planning and decision-support tools which provides higher efficiency for such challenges. Modelling and simulation (M&S) approaches for AFPSC planning problems have a proven record in offering safe and economical solutions. Increase in problem complexity has urged the use of hybrid solutions that integrate different approaches to provide better understanding of the system dynamism in an environment characterised by multi-firm and multi-dimensional relationships. The proposed hybrid simulation-based planning framework for AFPSCs has addressed internal decision-making mechanisms, rules and control procedures to support strategic, tactical and operational planning decisions. An exploratory study has been conducted using semi-structured interviews with twelve managers from different agri-fresh produce organisations. The aim of this study is to understand management practices regarding planning and to gain insights on current challenges. Discussions with managers on planning issues such as resources constraints, outsourcing, capacity, product sensitivity, quality, and lead times have formed the foundation of process mapping. As a result, conceptual modelling process is then used to model supply chain planning activities. These conceptual models are inclusive and reflective to system complexity and decision sensitivity. Verification of logic and accuracy of the conceptual models has been done by few directors in AFPSC before developing a hybrid simulation model. Hybridisation of Discrete Event Simulation (DES), System Dynamics (SD), and Agent-Based Modelling (ABM) has offered flexibility and precision in modelling this complex supply chain. DES provides operational models that include different entities of AFPSC, and SD minds investments decisions according to supply and demand implications, while ABM is concerned with modelling variations of human behaviour and experience. The proposed framework has been validated using Table Grapes Supply Chain (TGSC) case study. Decision makers have appreciated the level of details included in the solution at different planning levels (i.e., operational, tactical and strategic). Results show that around 58% of wasted products can be saved if correct hiring policy is adopted in the management of seasonal labourer recruitment. This would also factor in more than 25% improved profits at packing house entity. Moreover, an anticipation of different supply and demand scenarios demonstrated that inefficiency of internal business processes might undermine the whole business from gaining benefits of market growth opportunities

Supply chain management of the Canadian Forest Products industry under supply and demand uncertainties: a simulation-based optimization approach

The Canadian forest products industry has failed to retain its competitiveness in the global markets under stochastic supply and demand conditions. Supply chain management models that integrate the two-way flow of information and materials under stochastic supply and demand can ensure capacity-feasible production of forest industry and achieve desired customer satisfaction levels. This thesis aims to develop a real-time decision support system, using simulation-based optimization approach, for the Canadian forest products industry under uncertain market supply and demand conditions. First, a simulation-based optimization model is developed for a single product (sawlogs), single industry (sawmill) under demand uncertainty that minimizes supply chain costs and finds optimum inventory policy parameters (s, S) for all agents. The model is then extended to multi-product, multi-industry forest products supply chain under supply and demand uncertainty, using a pulp mill as the nodal agent. Integrating operational planning decisions (inventory management, order and supply quantities) throughout the supply chain, the overall cost of the supply chain is minimized. Finally, the model integrates production planning of the pulp mill with inventory management throughout the supply chain, and maximizes net annual profit of the pulp mill. It was found that incorporation of a merchandizing yard between suppliers and forest mills provides a feasible solution to handle supply and demand uncertainty. Although the merchandizing yard increases the total daily cost of the supply chain by $11,802 in the single industry model, there is a net annual cost saving of$17.4 million in the multi-product, multi-industry supply chain. Under supply and demand uncertainty without a merchandizing yard, the pulp mill is only able to operate at 10% of its full capacity and achieve a customer satisfaction level of 9%. The merchandizing yard ensures pulp mill running capacity of 70%, and customer satisfaction level of at least 50%. However, the merchandizing yard is economically viable only, if the sales price of pulp is at least $680 per tonne. Efficient and effective management of inventory throughout the supply chain, integrated with production planning not only ensures continuous operation of forest mills, but also significantly improves the customer satisfaction