Simple and explicit bounds for multi-server queues with 1/(1−ρ)1/(1 - \rho) (and sometimes better) scaling

We consider the FCFS $GI/GI/n$ queue, and prove the first simple and explicit bounds that scale as $\frac{1}{1-\rho}$ (and sometimes better). Here $\rho$ denotes the corresponding traffic intensity. Conceptually, our results can be viewed as a multi-server analogue of Kingman's bound. Our main results are bounds for the tail of the steady-state queue length and the steady-state probability of delay. The strength of our bounds (e.g. in the form of tail decay rate) is a function of how many moments of the inter-arrival and service distributions are assumed finite. More formally, suppose that the inter-arrival and service times (distributed as random variables $A$ and $S$ respectively) have finite $r$th moment for some $r > 2.$ Let $\mu_A$ (respectively $\mu_S$) denote $\frac{1}{\mathbb{E}[A]}$ (respectively $\frac{1}{\mathbb{E}[S]}$). Then our bounds (also for higher moments) are simple and explicit functions of $\mathbb{E}\big[(A \mu_A)^r\big], \mathbb{E}\big[(S \mu_S)^r\big], r$, and $\frac{1}{1-\rho}$ only. Our bounds scale gracefully even when the number of servers grows large and the traffic intensity converges to unity simultaneously, as in the Halfin-Whitt scaling regime. Some of our bounds scale better than $\frac{1}{1-\rho}$ in certain asymptotic regimes. More precisely, they scale as $\frac{1}{1-\rho}$ multiplied by an inverse polynomial in $n(1 - \rho)^2.$ These results formalize the intuition that bounds should be tighter in light traffic as well as certain heavy-traffic regimes (e.g. with $\rho$ fixed and $n$ large). In these same asymptotic regimes we also prove bounds for the tail of the steady-state number in service. Our main proofs proceed by explicitly analyzing the bounding process which arises in the stochastic comparison bounds of amarnik and Goldberg for multi-server queues. Along the way we derive several novel results for suprema of random walks and pooled renewal processes which may be of independent interest. We also prove several additional bounds using drift arguments (which have much smaller pre-factors), and make several conjectures which would imply further related bounds and generalizations

Large deviations analysis for the M/H2/n+MM/H_2/n + M queue in the Halfin-Whitt regime

We consider the FCFS $M/H_2/n + M$ queue in the Halfin-Whitt heavy traffic regime. It is known that the normalized sequence of steady-state queue length distributions is tight and converges weakly to a limiting random variable W. However, those works only describe W implicitly as the invariant measure of a complicated diffusion. Although it was proven by Gamarnik and Stolyar that the tail of W is sub-Gaussian, the actual value of $\lim_{x \rightarrow \infty}x^{-2}\log(P(W >x))$ was left open. In subsequent work, Dai and He conjectured an explicit form for this exponent, which was insensitive to the higher moments of the service distribution. We explicitly compute the true large deviations exponent for W when the abandonment rate is less than the minimum service rate, the first such result for non-Markovian queues with abandonments. Interestingly, our results resolve the conjecture of Dai and He in the negative. Our main approach is to extend the stochastic comparison framework of Gamarnik and Goldberg to the setting of abandonments, requiring several novel and non-trivial contributions. Our approach sheds light on several novel ways to think about multi-server queues with abandonments in the Halfin-Whitt regime, which should hold in considerable generality and provide new tools for analyzing these systems

On the Three Methods for Bounding the Rate of Convergence for some Continuous-time Markov Chains

Consideration is given to the three different analytical methods for the computation of upper bounds for the rate of convergence to the limiting regime of one specific class of (in)homogeneous continuous-time Markov chains. This class is particularly suited to describe evolutions of the total number of customers in (in)homogeneous $M/M/S$ queueing systems with possibly state-dependent arrival and service intensities, batch arrivals and services. One of the methods is based on the logarithmic norm of a linear operator function; the other two rely on Lyapunov functions and differential inequalities, respectively. Less restrictive conditions (compared to those known from the literature) under which the methods are applicable, are being formulated. Two numerical examples are given. It is also shown that for homogeneous birth-death Markov processes defined on a finite state space with all transition rates being positive, all methods yield the same sharp upper bound

Stein's Method for the Single Server Queue in Heavy Traffic

Following recent developments in the application of Stein's method in queueing theory, this paper is intended to be a short treatment showing how Stein's method can be developed and applied to the single server queue in heavy traffic. Here we provide two approaches to this approximation: one based on equilibrium couplings and another involving comparison of generators.Comment: 11 pages. To appear in Statistics and Probability Letters, 2019