An Empirical Analysis of Information Systems Changes

The reaurn on investment for Information Systems Developmentprojects takes place during the period of stability following the system\u27s implementation. This return on investment can be leveraged by extending the period of stability or reducing the ongoing costs of maintenance and enhancement. Since the usefulness of information systems is dependent on their alignment with the organization\u27s goalsandobjectives,theabilityofasystemtoabsorbchangedirectlyaffectsitslifespan. Givenalsotheriskoffailureassociatedwith systems development projects (Gladden 1982; Turner 1982; Hammer 1990; Lyytinen 1990), risk averse organizations are keen to delay such risky expenditure by extending an information system\u27s life span

Structured Inspections of Search Interfaces: A Practitioners Guide

In this paper we present a practitioners guide on how to apply a new inspection framework that evaluates search interfaces for their support of different searcher types. Vast amounts of money are being invested into search, and so it is becoming increasingly important to identify problems in design early, while it is relatively cheap to rectify them. The inspection method presented here can be applied quickly to early prototypes, as well as existing systems, and goes beyond other inspection methods, like Cognitive Walkthroughs, to produces rich analyses, including the support provided for different search tactics and user types. The guide is presented as a detailed example, assessing a previously unevaluated search interface: the Tabulator, and so also provides design recommendations for improving it. We conclude with a summary of the benefits of the evaluation framework, and discuss our plans for future enhancements

Efficient Indicators to Evaluate the Status of Software Development Effort Estimation inside the Organizations

Development effort is an undeniable part of the project management which considerably influences the success of project. Inaccurate and unreliable estimation of effort can easily lead to the failure of project. Due to the special specifications, accurate estimation of effort in the software projects is a vital management activity that must be carefully done to avoid from the unforeseen results. However numerous effort estimation methods have been proposed in this field, the accuracy of estimates is not satisfying and the attempts continue to improve the performance of estimation methods. Prior researches conducted in this area have focused on numerical and quantitative approaches and there are a few research works that investigate the root problems and issues behind the inaccurate effort estimation of software development effort. In this paper, a framework is proposed to evaluate and investigate the situation of an organization in terms of effort estimation. The proposed framework includes various indicators which cover the critical issues in field of software development effort estimation. Since the capabilities and shortages of organizations for effort estimation are not the same, the proposed indicators can lead to have a systematic approach in which the strengths and weaknesses of organizations in field of effort estimation are discovered.Comment: 10 page

Factors Affecting Information Systems Volatility

The objective of this research is to investigate the effect that various factors have on an information system’s life span by understanding how the factors affect an information system’s stability. The research builds on a previously developed two-stage model of information system change whereby an information system is either in a stable state of evolution in which the information system’s functionality is evolving, or in a state of revolution, in which the information system is being replaced because it is not providing the functionality expected by its users. A case study surveyed a number of systems within one organization. The aim was to test whether a relationship existed between the base value of the volatility index and certain system characteristics. Data relating to some 3,000 user change requests covering 40 systems over a 10-year period were obtained. The following factors were hypothesized to have significant associations with the base value of the volatility index: semantic relativism (generation of language of construction), system size, system age, and the timing of changes applied to a system. Significant associations were found in the hypothesized directions except the timing of user changes was not associated with any change in the value of the volatility index

A systematic review of software development cost estimation studies

This paper aims to provide a basis for the improvement of software estimation research through a systematic review of previous work. The review identifies 304 software cost estimation papers in 76 journals and classifies the papers according to research topic, estimation approach, research approach, study context and data set. A web-based library of these cost estimation papers is provided to ease the identification of relevant estimation research results. The review results combined with other knowledge provide support for recommendations for future software cost estimation research, including: 1) Increase the breadth of the search for relevant studies, 2) Search manually for relevant papers within a carefully selected set of journals when completeness is essential, 3) Conduct more studies on estimation methods commonly used by the software industry, and, 4) Increase the awareness of how properties of the data sets impact the results when evaluating estimation methods

Development of a Connected Sensor System in Colorectal Surgery:User-Centered Design Case Study

BACKGROUND: A successful innovative medical device is not only technically challenging to develop but must also be readily usable to be integrated into health care professionals’ daily practice. Through a user-centered design (UCD) approach, usability can be improved. However, this type of approach is not widely implemented from the early stages of medical device development. OBJECTIVE: The case study presented here shows how UCD may be applied at the very early stage of the design of a disruptive medical device used in a complex hospital environment, while no functional device is available yet. The device under study is a connected sensor system to detect colorectal anastomotic leakage, the most detrimental complication following colorectal surgery, which has a high medical cost. We also aimed to provide usability guidelines for the initial design of other innovative medical devices. METHODS: UCD was implemented by actively involving health care professionals and all the industrial partners of the project. The methodology was conducted in 2 European hospitals: Grenoble-Alpes University Hospital (France) and Erasmus Medical Center Rotterdam (the Netherlands). A total of 6 elective colorectal procedures and 5 ward shifts were observed. In total, 4 workshops were conducted with project partners and clinicians. A formative evaluation was performed based on 5 usability tests using nonfunctional prototype systems. The case study was completed within 12 months. RESULTS: Functional specifications were defined for the various components of the medical device: device weight, size, design, device attachment, and display module. These specifications consider the future integration of the medical device into current clinical practice (for use in an operating room and patient follow-up inside the hospital) and interactions between surgeons, nurses, nurse assistants, and patients. By avoiding irrelevant technical development, this approach helps to promote cost-effective design. CONCLUSIONS: This paper presents the successful deployment over 12 months of a UCD methodology for the design of an innovative medical device during its early development phase. To help in reusing this methodology to design other innovative medical devices, we suggested best practices based on this case

Cost estimation in agile development projects

One of the key measures of the resilience of a project is its ability to reach completion on time and on budget, regardless of the turbulent and uncertain environment it may operate within. Cost estimation and tracking are therefore paramount when developing a system. Cost estimation has long been a difficult task in systems development, and although much research has focused on traditional methods, little is known about estimation in the agile method arena. This is ironic given that the reduction of cost and development time is the driving force behind the emergence of the agile method paradigm. This study investigates the applicability of current estimation techniques to more agile development approaches by focusing on four case studies of agile method use across different organisations. The study revealed that estimation inaccuracy was a less frequent occurrence for these companies. The frequency with which estimates are required on agile projects, typically at the beginning of each iteration, meant that the companies found estimation easier than when traditional approaches were used. The main estimation techniques used were expert knowledge and analogy to past projects. A number of recommendations can be drawn from the research: estimation models are not a necessary component of the process; fixed price budgets can prove beneficial for both developers and customers; and experience and past project data should be documented and used to aid the estimation of subsequent projects

Churn Management Optimization with Controllable Marketing Variables and Associated Management Costs

In this paper, we propose a churn management model based on a partial least square (PLS) optimization method that explicitly considers the management costs of controllable marketing variables for a success- ful churn management program. A PLS prediction model is first calibrated to estimate the churn proba- bilities of customers. Then this PLS prediction model is transformed into a control model after relative management costs of controllable marketing variables are estimated through a triangulation method. Finally, a PLS optimization model with marketing objectives and constraints are specified and solved via a sequential quadratic programming method. In our experiments, we observe that while the training and test data sets are dramatically different in terms of churner distributions (50% vs. 1.8%), four control- lable variables in three marketing strategies significantly changed through optimization process while other variables only marginally changed. We also observe that the most significant variable in a PLS pre- diction model does not necessarily change most significantly in our PLS optimization model due to the highest management cost associated, implying differences between a prediction and an optimization model. Finally, two marketing models designed for targeting the subsets of customers based on churn probability or management costs are presented and discussed