Robust Processing of Natural Language

Previous approaches to robustness in natural language processing usually treat deviant input by relaxing grammatical constraints whenever a successful analysis cannot be provided by ``normal'' means. This schema implies, that error detection always comes prior to error handling, a behaviour which hardly can compete with its human model, where many erroneous situations are treated without even noticing them. The paper analyses the necessary preconditions for achieving a higher degree of robustness in natural language processing and suggests a quite different approach based on a procedure for structural disambiguation. It not only offers the possibility to cope with robustness issues in a more natural way but eventually might be suited to accommodate quite different aspects of robust behaviour within a single framework.Comment: 16 pages, LaTeX, uses pstricks.sty, pstricks.tex, pstricks.pro, pst-node.sty, pst-node.tex, pst-node.pro. To appear in: Proc. KI-95, 19th German Conference on Artificial Intelligence, Bielefeld (Germany), Lecture Notes in Computer Science, Springer 199

Natural language processing

Beginning with the basic issues of NLP, this chapter aims to chart the major research activities in this area since the last ARIST Chapter in 1996 (Haas, 1996), including: (i) natural language text processing systems - text summarization, information extraction, information retrieval, etc., including domain-specific applications; (ii) natural language interfaces; (iii) NLP in the context of www and digital libraries ; and (iv) evaluation of NLP systems

Text content and task performance in the evaluation of a natural language generation system

An important question in the evaluation of Natural Language Generation systems concerns the relationship between textual characteristics and task performance. If the results of task-based evaluation can be correlated to properties of the text, there are better prospects for improving the system. The present paper investigates this relationship by focusing on the outcomes of a task-based evaluation of a system that generates summaries of patient data, attempting to correlate these with the results of an analysis of the system’s texts, compared to a set of gold standard human-authored summaries.peer-reviewe

Opportunities and challenges in using AI Chatbots in Higher Education

Artificial intelligence (AI) conversational chatbots have gained popularity over time, and have been widely used in the fields of e-commerce, online banking, and digital healthcare and well-being, among others. The technology has the potential to provide personalised service to a range of consumers. However, the use of chatbots within educational settings is still limited. In this paper, we present three chatbot prototypes, the Warwick Manufacturing Group, University of Warwick, are currently developing, and discuss the potential opportunities and technical challenges we face when considering AI chatbots to support our daily activities within the department. Three AI virtual agents are under development: 1) to support the delivery of a taught Master's course simulation game; 2) to support the training and use of a newly introduced educational application; 3) to improve the processing of helpdesk requests within a university department. We hope this paper is informative to those interested in using chatbots in the educational domain. We also aim to improve awareness among those within the chatbot development industry, in particular the chatbot engine providers, about the educational and operational needs within educational institutes, which may differ from those in other domains

Optimisation using Natural Language Processing: Personalized Tour Recommendation for Museums

This paper proposes a new method to provide personalized tour recommendation for museum visits. It combines an optimization of preference criteria of visitors with an automatic extraction of artwork importance from museum information based on Natural Language Processing using textual energy. This project includes researchers from computer and social sciences. Some results are obtained with numerical experiments. They show that our model clearly improves the satisfaction of the visitor who follows the proposed tour. This work foreshadows some interesting outcomes and applications about on-demand personalized visit of museums in a very near future.Comment: 8 pages, 4 figures; Proceedings of the 2014 Federated Conference on Computer Science and Information Systems pp. 439-44

Software Infrastructure for Natural Language Processing

We classify and review current approaches to software infrastructure for research, development and delivery of NLP systems. The task is motivated by a discussion of current trends in the field of NLP and Language Engineering. We describe a system called GATE (a General Architecture for Text Engineering) that provides a software infrastructure on top of which heterogeneous NLP processing modules may be evaluated and refined individually, or may be combined into larger application systems. GATE aims to support both researchers and developers working on component technologies (e.g. parsing, tagging, morphological analysis) and those working on developing end-user applications (e.g. information extraction, text summarisation, document generation, machine translation, and second language learning). GATE promotes reuse of component technology, permits specialisation and collaboration in large-scale projects, and allows for the comparison and evaluation of alternative technologies. The first release of GATE is now available - see http://www.dcs.shef.ac.uk/research/groups/nlp/gate/Comment: LaTeX, uses aclap.sty, 8 page

Natural Language Processing at the School of Information Studies for Africa

The lack of persons trained in computational linguistic methods is a severe obstacle to making the Internet and computers accessible to people all over the world in their own languages. The paper discusses the experiences of designing and teaching an introductory course in Natural Language Processing to graduate computer science students at Addis Ababa University, Ethiopia, in order to initiate the education of computational linguists in the Horn of Africa region