ATTITUDE TOWARDS THE NEW WAY OF WORKING - A LONGITUDINAL STUDY

Information and communication technologies are rapidly transforming the work environment, providing flexibility of when and where to work. The New Way of Working (NWOW) is a relatively new phenomenon that provides the context for these developments. In this case research three reviews were performed over a one-year timeframe, evaluating the attitude of managers and employees towards the New Way of Working. Special attention was given to the relationship between personality traits (the ‘Big Five’) and satisfaction with NWOW. The case results show that, in general, managers and employees are and remain positive towards NWOW, though the actual effects of the implementation of NWOW on work and the work environment are often limited or hard to quantify. The personality survey shows there is a significant positive relationship between conscientiousness, being (self)disciplined, and satisfaction with NWOW. There is a negative relationship for neuroticism; sensitive employees. This leads to the conclusion that the New Way of Working is not beneficial to all. Where (self)disciplined employees may thrive well in the new work environment, high neuroticism (sensitive) persons may have problems to adapt to the newly gained freedom

Mobility and Security in the New Way of Working: Employee Satisfaction in a Choose Your Own Device(CYOD) Environment

The consumerization of IT, known as Bring Your Own Device (BYOD), is an inevitable component in the future IT infrastructure of organizations. It is not the question if employees will use consumer IT products for their work, but how and under which conditions. The use of personalized mobile devices may be beneficial for both the employee and organization, but the concern of IT executives, on corporate data residing on uncontrolled mobile devices, is often leading to a restrictive policy. Giving employees the ability to choose from a variety of secure devices, at the expense of the organization, Choose Your Own Device (CYOD), may well bring the best of two worlds. In this research 126 employees at four multinational organizations were surveyed on their perception of usability and satisfaction of devices for their knowledge tasks. The outcomes were matched against a Risk Assessment on seven identified IT threats. The results show that a majority (52%) believes their performance would improve, when given the ability to choose a device of their own. The Risk Assessment shows that IT security risks do not need to increase, provided that the proper security policies are in place. This implies that the performance and satisfaction of employee can improve in a secure CYOD environment