Transfer Learning for Context-Aware Spoken Language Understanding

Spoken language understanding (SLU) is a key component of task-oriented dialogue systems. SLU parses natural language user utterances into semantic frames. Previous work has shown that incorporating context information significantly improves SLU performance for multi-turn dialogues. However, collecting a large-scale human-labeled multi-turn dialogue corpus for the target domains is complex and costly. To reduce dependency on the collection and annotation effort, we propose a Context Encoding Language Transformer (CELT) model facilitating exploiting various context information for SLU. We explore different transfer learning approaches to reduce dependency on data collection and annotation. In addition to unsupervised pre-training using large-scale general purpose unlabeled corpora, such as Wikipedia, we explore unsupervised and supervised adaptive training approaches for transfer learning to benefit from other in-domain and out-of-domain dialogue corpora. Experimental results demonstrate that the proposed model with the proposed transfer learning approaches achieves significant improvement on the SLU performance over state-of-the-art models on two large-scale single-turn dialogue benchmarks and one large-scale multi-turn dialogue benchmark.Comment: 6 pages, 3 figures, ASRU201

Dialogue history integration into end-to-end signal-to-concept spoken language understanding systems

This work investigates the embeddings for representing dialog history in spoken language understanding (SLU) systems. We focus on the scenario when the semantic information is extracted directly from the speech signal by means of a single end-to-end neural network model. We proposed to integrate dialogue history into an end-to-end signal-to-concept SLU system. The dialog history is represented in the form of dialog history embedding vectors (so-called h-vectors) and is provided as an additional information to end-to-end SLU models in order to improve the system performance. Three following types of h-vectors are proposed and experimentally evaluated in this paper: (1) supervised-all embeddings predicting bag-of-concepts expected in the answer of the user from the last dialog system response; (2) supervised-freq embeddings focusing on predicting only a selected set of semantic concept (corresponding to the most frequent errors in our experiments); and (3) unsupervised embeddings. Experiments on the MEDIA corpus for the semantic slot filling task demonstrate that the proposed h-vectors improve the model performance.Comment: Accepted for ICASSP 2020 (Submitted: October 21, 2019