Unified Pragmatic Models for Generating and Following Instructions

We show that explicit pragmatic inference aids in correctly generating and following natural language instructions for complex, sequential tasks. Our pragmatics-enabled models reason about why speakers produce certain instructions, and about how listeners will react upon hearing them. Like previous pragmatic models, we use learned base listener and speaker models to build a pragmatic speaker that uses the base listener to simulate the interpretation of candidate descriptions, and a pragmatic listener that reasons counterfactually about alternative descriptions. We extend these models to tasks with sequential structure. Evaluation of language generation and interpretation shows that pragmatic inference improves state-of-the-art listener models (at correctly interpreting human instructions) and speaker models (at producing instructions correctly interpreted by humans) in diverse settings.Comment: NAACL 2018, camera-ready versio

Conversational Sensing

Recent developments in sensing technologies, mobile devices and context-aware user interfaces have made it possible to represent information fusion and situational awareness as a conversational process among actors - human and machine agents - at or near the tactical edges of a network. Motivated by use cases in the domain of security, policing and emergency response, this paper presents an approach to information collection, fusion and sense-making based on the use of natural language (NL) and controlled natural language (CNL) to support richer forms of human-machine interaction. The approach uses a conversational protocol to facilitate a flow of collaborative messages from NL to CNL and back again in support of interactions such as: turning eyewitness reports from human observers into actionable information (from both trained and untrained sources); fusing information from humans and physical sensors (with associated quality metadata); and assisting human analysts to make the best use of available sensing assets in an area of interest (governed by management and security policies). CNL is used as a common formal knowledge representation for both machine and human agents to support reasoning, semantic information fusion and generation of rationale for inferences, in ways that remain transparent to human users. Examples are provided of various alternative styles for user feedback, including NL, CNL and graphical feedback. A pilot experiment with human subjects shows that a prototype conversational agent is able to gather usable CNL information from untrained human subjects