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Modeling and Analyzing Communications Infrastructure A Case Study of an International Organization
EnCompass ®1, a web-enabled system for organizational process visualization, analysis, synthesis, and management, provides an interactive vehicle for understanding the influence of the modus of interaction on the impact and effectiveness or organizational communication, decision-making, and task execution processes. The conceptual framework of EnCompass ® is straightforward. Using a tailored data collection instrument (DCI), information is collected from the members of the organization (and external interfaces, as appropriate) about their individual interactions on selected issues of consequence. The population for the survey is designed to include those individuals that hav