204,758 research outputs found

    What are Some of the Best Ways to Assess and Measure Operational Team Performance in a Lean Innovation Environment?

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    [Excerpt] Lean innovation is a concept that has been gaining attention in the recent years. It began as a concept for start-ups; entrepreneurs with creative ideas wanting to provide the most value to their stakeholders using the least resources, but has quickly grown popular in large companies as well. As companies strive to differentiate their offerings in the rapidly globalizing world amid tough competition and depleting resources, lean innovation could provide a logical solution to many related problems. With principles like value for customer, experimentation with ‘pivoting’, speed, teamwork, and efficiency, lean innovation is being applied in many companies. The question that arises, then, is how to successfully evaluate the teams performing in a lean innovation environment, given the different dynamics like higher failure rate and higher costs involved with the innovation process, that did not exist in traditional organizational setups. Since lean innovation is a relatively new concept, there is little research available with respect to teams in a lean environment specifically. However, there are ways to evaluate teams, taking into consideration the principles highlighted above. The following sections shall focus on highlighting some of the best practices of assessing teams that are applicable to an environment which has one or more of the aforementioned dynamics

    Driving continuous improvement

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    The quality of improvement depends on the quality of leading and lagging performance indicators. For this reason, several tools, such as process mapping, cause and effect analysis and FMEA, need to be used in an integrated way with performance measurement models, such as balanced scorecard, integrated performance measurement system, performance prism and so on. However, in our experience, this alone is not quite enough due to the amount of effort required to monitor performance indicators at operational levels. The authors find that IT support is key to the successful implementation of performance measurement-driven continuous improvement schemes

    Implementation of the Crisis Resolution Team model in adult mental health settings: a systematic review.

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    Crisis Resolution Teams (CRTs) aim to offer an alternative to hospital admission during mental health crises, providing rapid assessment, home treatment, and facilitation of early discharge from hospital. CRTs were implemented nationally in England following the NHS Plan of 2000. Single centre studies suggest CRTs can reduce hospital admissions and increase service users' satisfaction: however, there is also evidence that model implementation and outcomes vary considerably. Evidence on crucial characteristics of effective CRTs is needed to allow team functioning to be optimised. This review aims to establish what evidence, if any, is available regarding the characteristics of effective and acceptable CRTs
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