1 research outputs found
Medical Field Exercise With a Social Telepresence Robot
This article reports observations from a field
study in which medical responders used a social telepresence
robot to communicate with participants playing the
role of a trapped victim in two search and rescue exercises.
The interaction between the robot, victims, and responders
suggests the coexistence of two distinct social identities
for the robot. One which is a pure conduit for the
remote medic, and another in which the robot is treated
as an independent social actor. Participants acting as victims
demonstrated fluidity in interacting with each identity.
The social identify of a robot has important implications
for the development of future telepresence systems,
particularly in the healthcare domain. Since victims in the
exercises gave attention to both the robot and the remote
medic, it is possible that the robot’s social actor role may
divert attention from the remotely connected individual.
The work provides a starting point for investigation of role
conflict between a remote medical professional and the
robot they are using to assist a patient