Multi-Agent System for Decision Support in Enterprises

Business decisions must rely not only on organisation’s internal data but also on external data from competitors or relevant events. This information can be obtained from the Web but must be integrated with the data in an organisation’s Data Warehouse (DW). In this paper we discuss the agent-based integration approach using ontologies. To enable common understanding of a domain between people and application systems we introduce business rules approach towards ontology management. Because knowledge in organisation’s ontologies is acquired from business users without technical knowledge simple user interface based on ontology restrictions and predefined templates are used. After data from internal DW, Web and business rules are acquired; agent can deduce new knowledge and therefore facilitate decision making process. Tasks like information retrieval from competitors, creating and reviewing OLAP reports are autonomously performed by agents, while business users have control over their execution through knowledge base in ontology. The approach presented in the paper was verified on the case study from the domain of mobile communications with the emphasis on supply and demand of mobile phones and its accessories

Ruggia, “Managing Source Schema Evolution in Web Warehouses”, Instituto de Computación, Facultad de Ingeniería Universidad de la República

Web Data Warehouses have been introduced to enable the analysis of integrated Web data. One of the main challenges in these systems is to deal with the volatile and dynamic nature of Web sources. In this work we address the effects of adding/removing/changing Web sources and data items to the Data Warehouse (DW) schema. By managing source evolution we mean the automatic propagation of these changes to the DW. The proposed approach is based on a wrapper/mediator architecture, which minimizes the impact of Web source changes on the DW schema. This paper presents this architecture and analyses some novel evolution cases in the context of Web DW. 1