EMOTIONAL CAPITAL AND COMMERCIALIZATION OF FEELINGS AT WORK: AN INTERDISCIPLINARY APPROACH

This paper presents an interdisciplinary framework between knowledge capital and emotional work as emergent concepts for business efficiency. When rationality is placed as a key point for business decision making, the emotional side of any organization would be considered as a weakness in any SWOT analysis. Econometric modeling or mathematical patterns would certainly characterize rational thinking. On the other hand, we should never forget that machines or logical judgments do not synthesize the supreme truth. Errors may be made when instinctive emotions interfere. However successful actions may be guided by sensitive thinking. The main objective of this study is to illustrate how emotions are put to corporate use and gain an exchange value from an economical point of view. An interdisciplinary model will shape an innovative approach for the use of emotions in the business environment: both emotional work and knowledge are attributes for efficiency when talking about human resources, their dynamics and potential for any organization.efficiency, emotional capital, emotional work, human resources.

Investigating the learning transfer of genre features and conceptual knowledge from an academic literacy course to business studies: Exploring the potential of dynamic assessment

Academic literacy courses aim to enable higher education students to participate in their chosen academic fields as fully as possible. However, the extent to which these students transfer the academic skills taught in these courses to their chosen disciplines is still under-researched. This article reports on a study that investigated the potential of dynamic assessment (an assessment approach that blends instruction into assessment) in the transfer of genre features and conceptual knowledge among undergraduate business studies students in a UK public university. The data includes three students’ written assignments (N = nine), interviews (N = three) and business studies tutor (N = three) feedback. Drawing on Vygotskian sociocultural theory of learning and a genre theory based on Systemic Functional Linguistics, the data were analysed. The findings suggest that dynamic assessment may contribute to the transfer of genre features and conceptual knowledge to a new assessment context. Implications of this for academic literacy instruction and assessment design are presented

Assessing regional digital competence: Digital futures and strategic planning implications

Understanding strategic decisions aimed at addressing regional economic issues is of increasing interest among scholars and policy makers today. Thus, studies that proffer effective strategies to address digital futures concerns from social and policy perspectives are timely. In light of this, this research uses strengths, weaknesses, opportunities and threats (SWOT) analysis tool to frame a regional strategy for digital futures to enhance place-specific digital connectivity and socio-economic progress. Focus group discussions and a structured questionnaire were conducted to examine a SWOT for a digital economy strategy in the Southern Downs Region in Queensland, Australia. The findings show that while the proposed regional strategies for digital futures are susceptible to internal and external forces, strategic planning makes them manageable. The study’s findings also reveal that adaptive strategic planning can help regulate the effects of internal and external factors that shape individual and organisational responses to digital transformation, and that these factors promote regional competitiveness

Дослідження системи операційного менеджменту організації, на прикладі Apple Computer, Inc

The object of investigation is the process of managing of operating activities of Apple, Inc. The aim of the work is to formulate theoretical approaches and to develop practical recommendations on directions of improvement of operating management at the organization. Research methods cover methods of analysis, synthesis, comparison, detailing, system approach. This master’s research paper analyzes the operational management of Apple, Inc. and provides recommendations for it’s improvement. In particular, the main directions of solving the problems of operational management of the company have been outlined, the proposals on improvement of expansion distribution network and organization of innovative activity of the Apple Inc. have been made.Об'єкт дослідження ‒ процес управління операційною діяльністю компанії Apple, Inc. Мета дослідження - формування теоретичних підходів та розробка практичних рекомендацій щодо напрямів вдосконалення системи операційного менеджменту компанії Apple, Inc. Методи дослідження: методи аналізу, синтезу, порівняння, деталізації, системний підхід. У роботі проведено аналіз операційного менеджменту Apple, Inc., а також викладені рекомендації щодо його вдосконалення. Зокрема, окреслено основні напрями вирішення проблем операційного менеджменту компанії, внесено пропозиції щодо розширення дистриб’юторської мережі, а також вдосконалення організації інноваційної діяльності Apple Inc.Introduction 6 CHAPTER 1 THE THEORETICAL FRAMEWORK OF OPERATIONAL MANAGEMENT 8 1.1 Meanings and definition of operational management 8 1.2 Principles and methods of operations management 12 1.3 Factors affecting the Operations activity of Apple Inc. company 21 CHAPTER 2 RESEARCH AND ANALYSIS 31 2.1 Сompany introduction 31 2.2 SWOT - analysis of Apple Inc. Company 46 2.3 Analysis of operation management at Apple Inc 50 CHAPTER 3 RECOMMENDATIONS FOR IMPROVING OF OPERATIONAL MANAGEMENT AT THE APPLE INC 63 3.1 The main directions of solving operational management problems of the company 63 3.2 Recommendations concerning improvements of Distribution in the organization 65 3.3 Recommendations concerning improvements of innovative activity at the organization 67 CHAPTER 4 SPECIAL PART 73 4.1 Current trends in the field 73 4.2 Company policy in the market 75 CHAPTER 5 RATIONALE FOR RECOMMENDATIONS 77 5.1 Statement for recommendations at Company 77 CHAPTER 6 OCCUPATIONAL HEALTH AND SAFETY AT THE ENTERPRISE 79 6.1 The aim of occupational health 79 6.2 Organization of occupational health and safety at the enterprise 86 CHAPTER 7 ENVIRONMENTAL ISSUES 92 7.1 Environmental issues in the field 92 7.2 Еnvironmental factors 94 Conclusions 96 References 98 Appendices 10

The enhancement of knowledge, preservation and valorisation of historical settlements in the alpine area: an interdisciplinary approach

The paper aims to present the methodological approach used for the development of the Interreg IIIB Alpine Space project “Cultur ALP - Knowledge and Enhancement of Historical Centres and Cultural Landscape”. The project promoted by Lombardy Region, involves seven European regions from four different countries. The goal is to improve the knowledge of alpine historical settlements and to develop innovative operating policies to protect and enhance this distinctive cultural heritage. The paper will focus on the SWOT analysis methodology, here applied to cultural heritage and aiming to describe, understand and valorise the peculiarities and the values of historical settlements and cultural landscapes in the alpine territory. SWOT analysis indicators have been selected in order to internalise the interdisciplinary approach chosen in the project. The intervention strategy that normally characterises the government and management of historic settlements is sectoral and looks at the settlement itself as an ensemble of valuable buildings to be preserved from depletion. Here this point of view is overtaken in favour of a “systemic” analysis, where historical settlements can be viewed as cultural capital, closely integrated to all the other territorial resources. This to achieve a sustainable and durable territorial development, based on the preservation and valorisation of cultural, historical, artistic, social, economic and environmental identities, according to the peculiar spatial and socio-economic context of the Alps arch. This implies the contribution of different disciplinary approaches and tool boxes, that have to be understood and shared by different knowledge systems (approach, strategies, methodologies, tools…). The real challenge of the project is therefore the use of the interdisciplinary approach in developing integrated policies for the preservation and valorisation of historical settlements and cultural landscapes, pushing architects and historians of art as well as planners, economists, sociologists, administrative professionals and other territorial analysts to work together in a mutual learning process.

Designing an institutional network for improving farm animal welfare in the EU

Improvements in the welfare of farmed animals in the EU have been achieved by legislation, increased welfare capacity in the food chain, greater public awareness, welfare measurement tools and dissemination of best practice. However, pressure for improvement grows. The EC recognises that delivering improved welfare would best be achieved by increasing welfare capacity, including establishing a Network of Welfare Reference Centres to provide support for welfare research, knowledge transfer and policy design. Designing a structure for this Network presents a challenge, as it would have multiple functions, interact with diverse stakeholders and operate in a complex environment. Here, we describe the use of a novel strategic planning approach to design an optimal structure for this Network. Our evaluation found that no existing structure was ideal, but that by taking functional units from several existing models, an optimal model could be identified

A hybrid Delphi-SWOT paradigm for oil and gas pipeline strategic planning in Caspian Sea basin

The Caspian Sea basin holds large quantities of both oil and natural gas that could help meet the increasing global demand for energy resources. Consequently, the oil and gas potential of the region has attracted the attention of the international oil and gas industry. The key to realizing the energy producing potential of the region is the development of transnational export routes to take oil and gas from the landlocked Caspian Sea basin to world markets. The evaluation and selection of alternative transnational export routes is a complex multi-criteria problem with conflicting objectives. The decision makers (DMs) are required to consider a vast amount of information concerning internal strengths and weaknesses of the alternative routes as well as external opportunities and threats to them. This paper presents a hybrid model that combines strength, weakness, opportunity and threat (SWOT) analysis with the Delphi metho

Learning our way towards a sustainable agri-food system Three cases from Sweden: Stockholm Farmers market, Ramsjö Community Supported Agriculture and Järna Initiative for Local Production

This research is based on case studies of the Stockholm Farmers Market, Ramsjö Community Supported Agriculture, and Järna Initiative for Local Production. These cases are examples of alternative consumerproducer links in the Swedish agri-food system. An adapted SWOT analysis highlights key strengths, weaknesses, opportunities and constraints in each case from the multiple perspectives of producers, consumers, the organization, as well as the environment and society. Diagrams show where learning opportunities exist in the three systems, and how the structure of the consumer-producer link influences learning processes. Implication assessments consider how each link may affect surrounding ecosystems and social aspects of the agri-food system. A framework for assessing a process of development identifies six components that contribute to agri-food system development. Four key issues are discussed in terms of their potential to significantly affect the development of the agri-food system: the length of the food chain linking producers and consumers, the definition of “local”, learning in the system, and what is really being sold – is it food, or values? Critical research questions are highlighted and recommended for future research