Visual analytics of location-based social networks for decision support

Recent advances in technology have enabled people to add location information to social networks called Location-Based Social Networks (LBSNs) where people share their communication and whereabouts not only in their daily lives, but also during abnormal situations, such as crisis events. However, since the volume of the data exceeds the boundaries of human analytical capabilities, it is almost impossible to perform a straightforward qualitative analysis of the data. The emerging field of visual analytics has been introduced to tackle such challenges by integrating the approaches from statistical data analysis and human computer interaction into highly interactive visual environments. Based on the idea of visual analytics, this research contributes the techniques of knowledge discovery in social media data for providing comprehensive situational awareness. We extract valuable hidden information from the huge volume of unstructured social media data and model the extracted information for visualizing meaningful information along with user-centered interactive interfaces. We develop visual analytics techniques and systems for spatial decision support through coupling modeling of spatiotemporal social media data, with scalable and interactive visual environments. These systems allow analysts to detect and examine abnormal events within social media data by integrating automated analytical techniques and visual methods. We provide comprehensive analysis of public behavior response in disaster events through exploring and examining the spatial and temporal distribution of LBSNs. We also propose a trajectory-based visual analytics of LBSNs for anomalous human movement analysis during crises by incorporating a novel classification technique. Finally, we introduce a visual analytics approach for forecasting the overall flow of human crowds

Searching and mining in enriched geo-spatial data

The emergence of new data collection mechanisms in geo-spatial applications paired with a heightened tendency of users to volunteer information provides an ever-increasing flow of data of high volume, complex nature, and often associated with inherent uncertainty. Such mechanisms include crowdsourcing, automated knowledge inference, tracking, and social media data repositories. Such data bearing additional information from multiple sources like probability distributions, text or numerical attributes, social context, or multimedia content can be called multi-enriched. Searching and mining this abundance of information holds many challenges, if all of the data's potential is to be released. This thesis addresses several major issues arising in that field, namely path queries using multi-enriched data, trend mining in social media data, and handling uncertainty in geo-spatial data. In all cases, the developed methods have made significant contributions and have appeared in or were accepted into various renowned international peer-reviewed venues. A common use of geo-spatial data is path queries in road networks where traditional methods optimise results based on absolute and ofttimes singular metrics, i.e., finding the shortest paths based on distance or the best trade-off between distance and travel time. Integrating additional aspects like qualitative or social data by enriching the data model with knowledge derived from sources as mentioned above allows for queries that can be issued to fit a broader scope of needs or preferences. This thesis presents two implementations of incorporating multi-enriched data into road networks. In one case, a range of qualitative data sources is evaluated to gain knowledge about user preferences which is subsequently matched with locations represented in a road network and integrated into its components. Several methods are presented for highly customisable path queries that incorporate a wide spectrum of data. In a second case, a framework is described for resource distribution with reappearance in road networks to serve one or more clients, resulting in paths that provide maximum gain based on a probabilistic evaluation of available resources. Applications for this include finding parking spots. Social media trends are an emerging research area giving insight in user sentiment and important topics. Such trends consist of bursts of messages concerning a certain topic within a time frame, significantly deviating from the average appearance frequency of the same topic. By investigating the dissemination of such trends in space and time, this thesis presents methods to classify trend archetypes to predict future dissemination of a trend. Processing and querying uncertain data is particularly demanding given the additional knowledge required to yield results with probabilistic guarantees. Since such knowledge is not always available and queries are not easily scaled to larger datasets due to the #P-complete nature of the problem, many existing approaches reduce the data to a deterministic representation of its underlying model to eliminate uncertainty. However, data uncertainty can also provide valuable insight into the nature of the data that cannot be represented in a deterministic manner. This thesis presents techniques for clustering uncertain data as well as query processing, that take the additional information from uncertainty models into account while preserving scalability using a sampling-based approach, while previous approaches could only provide one of the two. The given solutions enable the application of various existing clustering techniques or query types to a framework that manages the uncertainty.Das Erscheinen neuer Methoden zur Datenerhebung in räumlichen Applikationen gepaart mit einer erhöhten Bereitschaft der Nutzer, Daten über sich preiszugeben, generiert einen stetig steigenden Fluss von Daten in großer Menge, komplexer Natur, und oft gepaart mit inhärenter Unsicherheit. Beispiele für solche Mechanismen sind Crowdsourcing, automatisierte Wissensinferenz, Tracking, und Daten aus sozialen Medien. Derartige Daten, angereichert mit mit zusätzlichen Informationen aus verschiedenen Quellen wie Wahrscheinlichkeitsverteilungen, Text- oder numerische Attribute, sozialem Kontext, oder Multimediainhalten, werden als multi-enriched bezeichnet. Suche und Datamining in dieser weiten Datenmenge hält viele Herausforderungen bereit, wenn das gesamte Potenzial der Daten genutzt werden soll. Diese Arbeit geht auf mehrere große Fragestellungen in diesem Feld ein, insbesondere Pfadanfragen in multi-enriched Daten, Trend-mining in Daten aus sozialen Netzwerken, und die Beherrschung von Unsicherheit in räumlichen Daten. In all diesen Fällen haben die entwickelten Methoden signifikante Forschungsbeiträge geleistet und wurden veröffentlicht oder angenommen zu diversen renommierten internationalen, von Experten begutachteten Konferenzen und Journals. Ein gängiges Anwendungsgebiet räumlicher Daten sind Pfadanfragen in Straßennetzwerken, wo traditionelle Methoden die Resultate anhand absoluter und oft auch singulärer Maße optimieren, d.h., der kürzeste Pfad in Bezug auf die Distanz oder der beste Kompromiss zwischen Distanz und Reisezeit. Durch die Integration zusätzlicher Aspekte wie qualitativer Daten oder Daten aus sozialen Netzwerken als Anreicherung des Datenmodells mit aus diesen Quellen abgeleitetem Wissen werden Anfragen möglich, die ein breiteres Spektrum an Anforderungen oder Präferenzen erfüllen. Diese Arbeit präsentiert zwei Ansätze, solche multi-enriched Daten in Straßennetze einzufügen. Zum einen wird eine Reihe qualitativer Datenquellen ausgewertet, um Wissen über Nutzerpräferenzen zu generieren, welches darauf mit Örtlichkeiten im Straßennetz abgeglichen und in das Netz integriert wird. Diverse Methoden werden präsentiert, die stark personalisierbare Pfadanfragen ermöglichen, die ein weites Spektrum an Daten mit einbeziehen. Im zweiten Fall wird ein Framework präsentiert, das eine Ressourcenverteilung im Straßennetzwerk modelliert, bei der einmal verbrauchte Ressourcen erneut auftauchen können. Resultierende Pfade ergeben einen maximalen Ertrag basieren auf einer probabilistischen Evaluation der verfügbaren Ressourcen. Eine Anwendung ist die Suche nach Parkplätzen. Trends in sozialen Medien sind ein entstehendes Forscchungsgebiet, das Einblicke in Benutzerverhalten und wichtige Themen zulässt. Solche Trends bestehen aus großen Mengen an Nachrichten zu einem bestimmten Thema innerhalb eines Zeitfensters, so dass die Auftrittsfrequenz signifikant über den durchschnittlichen Level liegt. Durch die Untersuchung der Fortpflanzung solcher Trends in Raum und Zeit präsentiert diese Arbeit Methoden, um Trends nach Archetypen zu klassifizieren und ihren zukünftigen Weg vorherzusagen. Die Anfragebearbeitung und Datamining in unsicheren Daten ist besonders herausfordernd, insbesondere im Hinblick auf das notwendige Zusatzwissen, um Resultate mit probabilistischen Garantien zu erzielen. Solches Wissen ist nicht immer verfügbar und Anfragen lassen sich aufgrund der \P-Vollständigkeit des Problems nicht ohne Weiteres auf größere Datensätze skalieren. Dennoch kann Datenunsicherheit wertvollen Einblick in die Struktur der Daten liefern, der mit deterministischen Methoden nicht erreichbar wäre. Diese Arbeit präsentiert Techniken zum Clustering unsicherer Daten sowie zur Anfragebearbeitung, die die Zusatzinformation aus dem Unsicherheitsmodell in Betracht ziehen, jedoch gleichzeitig die Skalierbarkeit des Ansatzes auf große Datenmengen sicherstellen

A Data-driven Methodology Towards Mobility- and Traffic-related Big Spatiotemporal Data Frameworks

Human population is increasing at unprecedented rates, particularly in urban areas. This increase, along with the rise of a more economically empowered middle class, brings new and complex challenges to the mobility of people within urban areas. To tackle such challenges, transportation and mobility authorities and operators are trying to adopt innovative Big Data-driven Mobility- and Traffic-related solutions. Such solutions will help decision-making processes that aim to ease the load on an already overloaded transport infrastructure. The information collected from day-to-day mobility and traffic can help to mitigate some of such mobility challenges in urban areas. Road infrastructure and traffic management operators (RITMOs) face several limitations to effectively extract value from the exponentially growing volumes of mobility- and traffic-related Big Spatiotemporal Data (MobiTrafficBD) that are being acquired and gathered. Research about the topics of Big Data, Spatiotemporal Data and specially MobiTrafficBD is scattered, and existing literature does not offer a concrete, common methodological approach to setup, configure, deploy and use a complete Big Data-based framework to manage the lifecycle of mobility-related spatiotemporal data, mainly focused on geo-referenced time series (GRTS) and spatiotemporal events (ST Events), extract value from it and support decision-making processes of RITMOs. This doctoral thesis proposes a data-driven, prescriptive methodological approach towards the design, development and deployment of MobiTrafficBD Frameworks focused on GRTS and ST Events. Besides a thorough literature review on Spatiotemporal Data, Big Data and the merging of these two fields through MobiTraffiBD, the methodological approach comprises a set of general characteristics, technical requirements, logical components, data flows and technological infrastructure models, as well as guidelines and best practices that aim to guide researchers, practitioners and stakeholders, such as RITMOs, throughout the design, development and deployment phases of any MobiTrafficBD Framework. This work is intended to be a supporting methodological guide, based on widely used Reference Architectures and guidelines for Big Data, but enriched with inherent characteristics and concerns brought about by Big Spatiotemporal Data, such as in the case of GRTS and ST Events. The proposed methodology was evaluated and demonstrated in various real-world use cases that deployed MobiTrafficBD-based Data Management, Processing, Analytics and Visualisation methods, tools and technologies, under the umbrella of several research projects funded by the European Commission and the Portuguese Government.A população humana cresce a um ritmo sem precedentes, particularmente nas áreas urbanas. Este aumento, aliado ao robustecimento de uma classe média com maior poder económico, introduzem novos e complexos desafios na mobilidade de pessoas em áreas urbanas. Para abordar estes desafios, autoridades e operadores de transportes e mobilidade estão a adotar soluções inovadoras no domínio dos sistemas de Dados em Larga Escala nos domínios da Mobilidade e Tráfego. Estas soluções irão apoiar os processos de decisão com o intuito de libertar uma infraestrutura de estradas e transportes já sobrecarregada. A informação colecionada da mobilidade diária e da utilização da infraestrutura de estradas pode ajudar na mitigação de alguns dos desafios da mobilidade urbana. Os operadores de gestão de trânsito e de infraestruturas de estradas (em inglês, road infrastructure and traffic management operators — RITMOs) estão limitados no que toca a extrair valor de um sempre crescente volume de Dados Espaciotemporais em Larga Escala no domínio da Mobilidade e Tráfego (em inglês, Mobility- and Traffic-related Big Spatiotemporal Data —MobiTrafficBD) que estão a ser colecionados e recolhidos. Os trabalhos de investigação sobre os tópicos de Big Data, Dados Espaciotemporais e, especialmente, de MobiTrafficBD, estão dispersos, e a literatura existente não oferece uma metodologia comum e concreta para preparar, configurar, implementar e usar uma plataforma (framework) baseada em tecnologias Big Data para gerir o ciclo de vida de dados espaciotemporais em larga escala, com ênfase nas série temporais georreferenciadas (em inglês, geo-referenced time series — GRTS) e eventos espacio- temporais (em inglês, spatiotemporal events — ST Events), extrair valor destes dados e apoiar os RITMOs nos seus processos de decisão. Esta dissertação doutoral propõe uma metodologia prescritiva orientada a dados, para o design, desenvolvimento e implementação de plataformas de MobiTrafficBD, focadas em GRTS e ST Events. Além de uma revisão de literatura completa nas áreas de Dados Espaciotemporais, Big Data e na junção destas áreas através do conceito de MobiTrafficBD, a metodologia proposta contem um conjunto de características gerais, requisitos técnicos, componentes lógicos, fluxos de dados e modelos de infraestrutura tecnológica, bem como diretrizes e boas práticas para investigadores, profissionais e outras partes interessadas, como RITMOs, com o objetivo de guiá-los pelas fases de design, desenvolvimento e implementação de qualquer pla- taforma MobiTrafficBD. Este trabalho deve ser visto como um guia metodológico de suporte, baseado em Arqui- teturas de Referência e diretrizes amplamente utilizadas, mas enriquecido com as característi- cas e assuntos implícitos relacionados com Dados Espaciotemporais em Larga Escala, como no caso de GRTS e ST Events. A metodologia proposta foi avaliada e demonstrada em vários cenários reais no âmbito de projetos de investigação financiados pela Comissão Europeia e pelo Governo português, nos quais foram implementados métodos, ferramentas e tecnologias nas áreas de Gestão de Dados, Processamento de Dados e Ciência e Visualização de Dados em plataformas MobiTrafficB

Spatial and Temporal Sentiment Analysis of Twitter data

The public have used Twitter world wide for expressing opinions. This study focuses on spatio-temporal variation of georeferenced Tweets’ sentiment polarity, with a view to understanding how opinions evolve on Twitter over space and time and across communities of users. More specifically, the question this study tested is whether sentiment polarity on Twitter exhibits specific time-location patterns. The aim of the study is to investigate the spatial and temporal distribution of georeferenced Twitter sentiment polarity within the area of 1 km buffer around the Curtin Bentley campus boundary in Perth, Western Australia. Tweets posted in campus were assigned into six spatial zones and four time zones. A sentiment analysis was then conducted for each zone using the sentiment analyser tool in the Starlight Visual Information System software. The Feature Manipulation Engine was employed to convert non-spatial files into spatial and temporal feature class. The spatial and temporal distribution of Twitter sentiment polarity patterns over space and time was mapped using Geographic Information Systems (GIS). Some interesting results were identified. For example, the highest percentage of positive Tweets occurred in the social science area, while science and engineering and dormitory areas had the highest percentage of negative postings. The number of negative Tweets increases in the library and science and engineering areas as the end of the semester approaches, reaching a peak around an exam period, while the percentage of negative Tweets drops at the end of the semester in the entertainment and sport and dormitory area. This study will provide some insights into understanding students and staff ’s sentiment variation on Twitter, which could be useful for university teaching and learning management

European Handbook of Crowdsourced Geographic Information

This book focuses on the study of the remarkable new source of geographic information that has become available in the form of user-generated content accessible over the Internet through mobile and Web applications. The exploitation, integration and application of these sources, termed volunteered geographic information (VGI) or crowdsourced geographic information (CGI), offer scientists an unprecedented opportunity to conduct research on a variety of topics at multiple scales and for diversified objectives. The Handbook is organized in five parts, addressing the fundamental questions: What motivates citizens to provide such information in the public domain, and what factors govern/predict its validity?What methods might be used to validate such information? Can VGI be framed within the larger domain of sensor networks, in which inert and static sensors are replaced or combined by intelligent and mobile humans equipped with sensing devices? What limitations are imposed on VGI by differential access to broadband Internet, mobile phones, and other communication technologies, and by concerns over privacy? How do VGI and crowdsourcing enable innovation applications to benefit human society? Chapters examine how crowdsourcing techniques and methods, and the VGI phenomenon, have motivated a multidisciplinary research community to identify both fields of applications and quality criteria depending on the use of VGI. Besides harvesting tools and storage of these data, research has paid remarkable attention to these information resources, in an age when information and participation is one of the most important drivers of development. The collection opens questions and points to new research directions in addition to the findings that each of the authors demonstrates. Despite rapid progress in VGI research, this Handbook also shows that there are technical, social, political and methodological challenges that require further studies and research

European Handbook of Crowdsourced Geographic Information

"This book focuses on the study of the remarkable new source of geographic information that has become available in the form of user-generated content accessible over the Internet through mobile and Web applications. The exploitation, integration and application of these sources, termed volunteered geographic information (VGI) or crowdsourced geographic information (CGI), offer scientists an unprecedented opportunity to conduct research on a variety of topics at multiple scales and for diversified objectives. The Handbook is organized in five parts, addressing the fundamental questions: What motivates citizens to provide such information in the public domain, and what factors govern/predict its validity?What methods might be used to validate such information? Can VGI be framed within the larger domain of sensor networks, in which inert and static sensors are replaced or combined by intelligent and mobile humans equipped with sensing devices? What limitations are imposed on VGI by differential access to broadband Internet, mobile phones, and other communication technologies, and by concerns over privacy? How do VGI and crowdsourcing enable innovation applications to benefit human society? Chapters examine how crowdsourcing techniques and methods, and the VGI phenomenon, have motivated a multidisciplinary research community to identify both fields of applications and quality criteria depending on the use of VGI. Besides harvesting tools and storage of these data, research has paid remarkable attention to these information resources, in an age when information and participation is one of the most important drivers of development. The collection opens questions and points to new research directions in addition to the findings that each of the authors demonstrates. Despite rapid progress in VGI research, this Handbook also shows that there are technical, social, political and methodological challenges that require further studies and research.

Contextual Social Networking

The thesis centers around the multi-faceted research question of how contexts may be detected and derived that can be used for new context aware Social Networking services and for improving the usefulness of existing Social Networking services, giving rise to the notion of Contextual Social Networking. In a first foundational part, we characterize the closely related fields of Contextual-, Mobile-, and Decentralized Social Networking using different methods and focusing on different detailed aspects. A second part focuses on the question of how short-term and long-term social contexts as especially interesting forms of context for Social Networking may be derived. We focus on NLP based methods for the characterization of social relations as a typical form of long-term social contexts and on Mobile Social Signal Processing methods for deriving short-term social contexts on the basis of geometry of interaction and audio. We furthermore investigate, how personal social agents may combine such social context elements on various levels of abstraction. The third part discusses new and improved context aware Social Networking service concepts. We investigate special forms of awareness services, new forms of social information retrieval, social recommender systems, context aware privacy concepts and services and platforms supporting Open Innovation and creative processes. This version of the thesis does not contain the included publications because of copyrights of the journals etc. Contact in terms of the version with all included publications: Georg Groh, [email protected] zentrale Gegenstand der vorliegenden Arbeit ist die vielschichtige Frage, wie Kontexte detektiert und abgeleitet werden können, die dazu dienen können, neuartige kontextbewusste Social Networking Dienste zu schaffen und bestehende Dienste in ihrem Nutzwert zu verbessern. Die (noch nicht abgeschlossene) erfolgreiche Umsetzung dieses Programmes führt auf ein Konzept, das man als Contextual Social Networking bezeichnen kann. In einem grundlegenden ersten Teil werden die eng zusammenhängenden Gebiete Contextual Social Networking, Mobile Social Networking und Decentralized Social Networking mit verschiedenen Methoden und unter Fokussierung auf verschiedene Detail-Aspekte näher beleuchtet und in Zusammenhang gesetzt. Ein zweiter Teil behandelt die Frage, wie soziale Kurzzeit- und Langzeit-Kontexte als für das Social Networking besonders interessante Formen von Kontext gemessen und abgeleitet werden können. Ein Fokus liegt hierbei auf NLP Methoden zur Charakterisierung sozialer Beziehungen als einer typischen Form von sozialem Langzeit-Kontext. Ein weiterer Schwerpunkt liegt auf Methoden aus dem Mobile Social Signal Processing zur Ableitung sinnvoller sozialer Kurzzeit-Kontexte auf der Basis von Interaktionsgeometrien und Audio-Daten. Es wird ferner untersucht, wie persönliche soziale Agenten Kontext-Elemente verschiedener Abstraktionsgrade miteinander kombinieren können. Der dritte Teil behandelt neuartige und verbesserte Konzepte für kontextbewusste Social Networking Dienste. Es werden spezielle Formen von Awareness Diensten, neue Formen von sozialem Information Retrieval, Konzepte für kontextbewusstes Privacy Management und Dienste und Plattformen zur Unterstützung von Open Innovation und Kreativität untersucht und vorgestellt. Diese Version der Habilitationsschrift enthält die inkludierten Publikationen zurVermeidung von Copyright-Verletzungen auf Seiten der Journals u.a. nicht. Kontakt in Bezug auf die Version mit allen inkludierten Publikationen: Georg Groh, [email protected]