Leader Qualification in Managing Nonprofit Organization

Abstract. Qualification that a leader should satisfy in managing nonprofit organization (NPO) is revealed by integrating the analysis of questionnaire survey and mailing list archives. Questionnaire survey is applied to 104 members in dot-jp, the specific nonprofit organization in Japan. Mailing list archives are analyzed by applying the IDM (Influence Diffusion Model) that measures the influential and influenced values for each member. According to the results of this paper, a leader should catch members ’ messages as well as throw messages to construct trust relationships. Otherwise, the leader become self-righteous, and make members complaint about the organization.