Speak or Chat with Me: End-to-End Spoken Language Understanding System with Flexible Inputs

A major focus of recent research in spoken language understanding (SLU) has been on the end-to-end approach where a single model can predict intents directly from speech inputs without intermediate transcripts. However, this approach presents some challenges. First, since speech can be considered as personally identifiable information, in some cases only automatic speech recognition (ASR) transcripts are accessible. Second, intent-labeled speech data is scarce. To address the first challenge, we propose a novel system that can predict intents from flexible types of inputs: speech, ASR transcripts, or both. We demonstrate strong performance for either modality separately, and when both speech and ASR transcripts are available, through system combination, we achieve better results than using a single input modality. To address the second challenge, we leverage a semantically robust pre-trained BERT model and adopt a cross-modal system that co-trains text embeddings and acoustic embeddings in a shared latent space. We further enhance this system by utilizing an acoustic module pre-trained on LibriSpeech and domain-adapting the text module on our target datasets. Our experiments show significant advantages for these pre-training and fine-tuning strategies, resulting in a system that achieves competitive intent-classification performance on Snips SLU and Fluent Speech Commands datasets.Comment: Accepted to Interspeech 202

End-to-End Spoken Language Understanding Without Full Transcripts

An essential component of spoken language understanding (SLU) is slot filling: representing the meaning of a spoken utterance using semantic entity labels. In this paper, we develop end-to-end (E2E) spoken language understanding systems that directly convert speech input to semantic entities and investigate if these E2E SLU models can be trained solely on semantic entity annotations without word-for-word transcripts. Training such models is very useful as they can drastically reduce the cost of data collection. We created two types of such speech-to-entities models, a CTC model and an attention-based encoder-decoder model, by adapting models trained originally for speech recognition. Given that our experiments involve speech input, these systems need to recognize both the entity label and words representing the entity value correctly. For our speech-to-entities experiments on the ATIS corpus, both the CTC and attention models showed impressive ability to skip non-entity words: there was little degradation when trained on just entities versus full transcripts. We also explored the scenario where the entities are in an order not necessarily related to spoken order in the utterance. With its ability to do re-ordering, the attention model did remarkably well, achieving only about 2% degradation in speech-to-bag-of-entities F1 score.Comment: 5 pages, to be published in Interspeech 202