Knowledge extraction from fuzzy data for estimating consumer behavior models

Abstract — For certain problems of casual modeling in marketing, the information is obtained by means of questionnaires. When these questionnaires include more than one item for each observable variable, the value of this variable can not be assigned a number, but a potentially scattered set of values. In this paper, we propose to represent the information contained in this set of values by means of a fuzzy number. A novel fuzzy statistics-based interpretation of the semantic of a fuzzy set will be used for this purpose, as we will consider that this fuzzy number is a nested family of confidence intervals for a central tendency measure of the value of the variable. A genetic learning algorithm, able to extract association fuzzy rules from this data, is also proposed. The accuracy of the model will be expressed by means of a fuzzy-valued function. We propose to jointly minimize this function and the complexity of the rule based model with multicriteria genetic algorithms, that in turn will depend on a fuzzy ranking-based ordering of individuals. I