‘I feel like we’re really behind the game’: perspectives of the United Kingdom’s intimate partner violence support sector on the rise of technology-facilitated abuse

Technology-facilitated abuse or ‘tech abuse’ in intimate partner violence (IPV) contexts describes the breadth of harms that can be enacted using digital systems and online tools. While the misappropriation of technologies in the context of IPV has been subject to prior research, a dedicated study on the United Kingdom’s IPV support sector has so far been missing. The present analysis summarises insights derived from semi-structured interviews with 34 UK voluntary and statutory sector representatives that were conducted over the course of two years (2018–2020). The analysis identifies four overarching themes that point out support services’ practices, concerns and challenges in relation to tech abuse, and specifically the Internet of Things (IoT). These themes include (a) technology-facilitated abuse, where interviewees outline their experiences and understanding of the concept of tech abuse; (b) IoT-enabled tech abuse, focusing on the changing dynamics of tech abuse due to the continuing rise of smart consumer products; (c) data, documentation and assessment, that directs our attention to the shortcomings of existing risk assessment and recording practices; and (d) training, support and assistance, in which participants point to the need for specialist support capabilities to be developed within and beyond existing services.&lt;br /&gt;&lt;br /&gt;Key messages&lt;br /&gt;&lt;ul&gt;&lt;li&gt;UK statutory and voluntary support services do not feel well equipped to respond to tech abuse.&lt;/li&gt;&lt;br /&gt;&lt;li&gt;Shortcomings in documentation and assessment practices make it difficult to estimate the full scale and nature of tech abuse.&lt;/li&gt;&lt;br /&gt;&lt;li&gt;Tech abuse training and other support mechanisms are needed to amplify the UK sector’s ability to assist IPV victims/survivors.&lt;/li&gt;&lt;/ul&gt; </jats:p

Secure short-range communications

Analysts predict billions of everyday objects will soon become ``smart’\u27 after designers add wireless communication capabilities. Collectively known as the Internet of Things (IoT), these newly communication-enabled devices are envisioned to collect and share data among themselves, with new devices entering and exiting a particular environment frequently. People and the devices they wear or carry may soon encounter dozens, possibly hundreds, of devices each day. Many of these devices will be encountered for the first time. Additionally, some of the information the devices share may have privacy or security implications. Furthermore, many of these devices will have limited or non-existent user interfaces, making manual configuration cumbersome. This situation suggests that devices that have never met, nor shared a secret, but that are in the same physical area, must have a way to securely communicate that requires minimal manual intervention. In this dissertation we present novel approaches to solve these short-range communication issues. Our techniques are simple to use, secure, and consistent with user intent. We first present a technique called Wanda that uses radio strength as a communication channel to securely impart information onto nearby devices. We focus on using Wanda to introduce new devices into an environment, but Wanda could be used to impart any type of information onto wireless devices, regardless of device type or manufacturer. Next we describe SNAP, a method for a single-antenna wireless device to determine when it is in close physical proximity to another wireless device. Because radio waves are invisible, a user may believe transmissions are coming from a nearby device when in fact the transmissions are coming from a distant adversary attempting to trick the user into accepting a malicious payload. Our approach significantly raises the bar for an adversary attempting such a trick. Finally, we present a solution called JamFi that exploits MIMO antennas and the Inverse-Square Law to securely transfer data between nearby devices while denying more distant adversaries the ability to recover the data. We find JamFi is able to facilitate reliable and secure communication between two devices in close physical proximity, even though they have never met nor shared a key