Creativity support tools: report from a U.S. National Science Foundation sponsored workshop

International Journal of Human-Computer Interaction, 20(2): pp. 61-77.Creativity support tools is a research topic with high risk but potentially very high payoff. The goal is to develop improved software and user interfaces that empower users to be not only more productive but also more innovative. Potential users include software and other engineers, diverse scientists, product and graphic designers, architects, educators, students, and many others. Enhanced interfaces could enable more effective searching of intellectual resources, improved collaboration among teams, and more rapid discovery processes. These advanced interfaces should also provide potent support in hypothesis formation, speedier evaluation of alternatives, improved understanding through visualization, and better dissemination of results. For creative endeavors that require composition of novel artifacts (e.g., computer programs, scientific papers, engineering diagrams, symphonies, artwork), enhanced interfaces could facilitate exploration of alternatives, prevent unproductive choices, and enable easy backtracking. This U.S. National Science Foundation sponsored workshop brought together 25 research leaders and graduate students to share experiences, identify opportunities, and formulate research challenges. Two key outcomes emerged: (a) encouragement to evaluate creativity support tools through multidimensional in-depth longitudinal case studies and (b) formulation of 12 principles for design of creativity support tools. As Galileo struggled to view Jupiter through his newly built telescope, he adjusted the lenses and saw four twinkling points of light nearby. After recording their positions carefully, Galileo compared them to his drawings from previous nights. His conclusion that Jupiter had four moons circling it was a profound insight with far reaching implications

Applying the 3C Model to FLOSS communities

Publicado em "Collaboration and technology: 22nd International Conference, CRIWG 2016, Kanazawa, Japan, September 14-16, 2016, proceedings". ISBN 978-3-319-44798-8How learning occurs within Free/Libre Open Source (FLOSS) communities and what is the dynamics such projects (e.g. the life cycle of such projects) are very relevant questions when considering the use of FLOSS projects in a formal education setting. This paper introduces an approach based on the 3C collaboration model (communication, coordination and cooperation) to represent the collaborative learning dynamics within FLOSS communities. To explore the collaborative learning potential of FLOSS communities a number of questionnaires and interviews to selected FLOSS contributors were run. From this study a 3C collaborative model applicable to FLOSS communities was designed and discussed.Programa Operacional da Região Norte, NORTE2020, in the context of project NORTE-01-0145-FEDER-000037FCT under grant SFRH/BSAB/113890/201

Public Sector Open Source Software Projects -- How is development organized?

Background: Open Source Software (OSS) started as an effort of communities of volunteers, but its practices have been adopted far beyond these initial scenarios. For instance, the strategic use of OSS in industry is constantly growing nowadays in different verticals, including energy, automotive, and health. For the public sector, however, the adoption has lagged behind even if benefits particularly salient in the public sector context such as improved interoperability, transparency, and digital sovereignty have been pointed out. When Public Sector Organisations (PSOs) seek to engage with OSS, this introduces challenges as they often lack the necessary technical capabilities, while also being bound and influenced by regulations and practices for public procurement. Aim: We aim to shed light on how public sector OSS projects, i.e., projects initiated, developed and governed by public sector organizations, are developed and structured. We conjecture, based on the challenges of PSOs, that the way development is organized in these type of projects to a large extent disalign with the commonly adopted bazaar model (popularized by Eric Raymond), which implies that development is carried out collaboratively in a larger community. Method: We plan to contrast public sector OSS projects with a set of earlier reported case studies of bazaar OSS projects, including Mockus et al.'s reporting of the Apache web server and Mozilla browser OSS projects, along with the replications performed on the FreeBSD, JBossAS, JOnAS, and Apache Geronimo OSS projects. To enable comparable results, we will replicate the methodology used by Mockus et al. on a purposefully sampled subset of public sector OSS projects. The subset will be identified and characterized quantitatively by mining relevant software repositories, and qualitatively investigated through interviews with individuals from involved organizations.Comment: Registered Report accepted at MSR'2

How Are Communication Channels on GitHub Presented to Their Intended Audience? -- A Thematic Analysis

Communication is essential in software development, and even more in distributed settings. Communication activities need to be organized and coordinated to defend against the threat of productivity losses, increases in cognitive load, and stress among team members. With a plethora of communication channels that were identified by previous research in open-source projects, there is a need to explore organizational issues in how these communication channels are introduced, explained, and motivated for use among all project members. In this study, we wanted to understand which communication channels are used in GitHub projects and how they are presented to the GitHub project audience. We employed thematic analysis to analyze 151 artifacts in 90 GitHub projects. Our results revealed 32 unique communications channels that can be divided into nine different types. Projects mostly provide channels of different types, but for some types (e.g., chat) it is common to provide several channels. Maintainers are aware that channels have different properties and help the developers to decide which channel should be used in which case. However, this is not true for all projects, and often we have not found any explicit reasons why maintainers chose to provide one channel over another. Different channels can be used for different purposes and have different affordances, so maintainers have to decide wisely which channels they want to provide and make clear which channel should be used in which case. Otherwise, developers might feel overwhelmed of too many channels and information can get fragmented over multiple channels.Comment: 10 pages, 5 figures. Accepted for presentation at the International Conference on Evaluation and Assessment in Software Engineering (EASE) 202

Paths Explored, Paths Omitted, Paths Obscured: Decision Points & Selective Reporting in End-to-End Data Analysis

Drawing reliable inferences from data involves many, sometimes arbitrary, decisions across phases of data collection, wrangling, and modeling. As different choices can lead to diverging conclusions, understanding how researchers make analytic decisions is important for supporting robust and replicable analysis. In this study, we pore over nine published research studies and conduct semi-structured interviews with their authors. We observe that researchers often base their decisions on methodological or theoretical concerns, but subject to constraints arising from the data, expertise, or perceived interpretability. We confirm that researchers may experiment with choices in search of desirable results, but also identify other reasons why researchers explore alternatives yet omit findings. In concert with our interviews, we also contribute visualizations for communicating decision processes throughout an analysis. Based on our results, we identify design opportunities for strengthening end-to-end analysis, for instance via tracking and meta-analysis of multiple decision paths

Identifying Engagement in Children's Interaction whilst Composing Digital Music at Home

Identifying points of engagement from a person’s interaction with computers could be used to assess their experience and to adapt user interfaces in real-time. However, it is difficult to identify points of engagement unobtrusively; HCI studies typically use retrospective protocols or rely on cumbersome sensors for real-time analysis. We present a case study on how children compose digital music at home in which we remotely identify points of engagement from patterns of interaction with a musical interface. A mixed-methods approach is contributed in which video recordings of children’s interactions whilst composing are labelled for engagement and linked to i) interaction logs from the interface to identify indicators of engagement in interaction, and ii) interview data gathered using a remote video-cued recall technique to understand the experiential qualities of engaging interactions directly from users. We conclude by speculating on how the suggested indicators of engagement inform the design of adaptive music systems

Newcomers’ Barriers. . . Is That All? An Analysis of Mentors’ and Newcomers’ Barriers in OSS Projects

Newcomers’ seamless onboarding is important for open collaboration communi- ties, particularly those that leverage outsiders’ contributions to remain sustainable. Nevertheless, previous work shows that OSS newcomers often face several barriers to contribute, which lead them to lose motivation and even give up on contributing. A well-known way to help newcomers overcome initial contribution barriers is men- toring. This strategy has proven effective in offline and online communities, and to some extent has been employed in OSS projects. Studying mentors’ perspectives on the barriers that newcomers face play a vital role in improving onboarding pro- cesses; yet, OSS mentors face their own barriers, which hinder the effectiveness of the strategy. Since little is known about the barriers mentors face, in this thesis, we investigate the barriers that affect mentors and their newcomer mentees. We interviewed mentors from OSS projects and qualitatively analyzed their answers. We found 44 barriers: 19 that affect mentors; and 34 that affect newcomers (9 af- fect both newcomers and mentors). Interestingly, most of the barriers we identified (66%) have a social nature. Additionally, we identified 10 strategies that mentors indicated to potentially alleviate some of the barriers. Since gender-related chal- lenges emerged in our analysis, we conducted nine follow-up structured interviews to further explore this perspective. The contributions of this thesis include: iden- tifying the barriers mentors face; bringing the unique perspective of mentors on barriers faced by newcomers; unveiling strategies that can be used by mentors to support newcomers; and investigating gender-specific challenges in OSS mentor- ship. Mentors, newcomers, online communities, and educators can leverage this knowledge to foster new contributors to OSS projects

Collective knowledge and collective strategy : a function of symbiotic knowledge for business-university alliances (Working paper series ; no.57)

This paper combines the concept of Collective Knowledge with the one of Collective Strategy, which will be to give new foundations on the theory of knowledge management.Depending on four types of Collective Strategies, corres ponding types of Collective Knowledge is created. One type of Collective Knowledge, Symbiotic Knowledge, stands out as it embodies a new dimension for problem solving by a usage of collaboration with different field of expertise. The applicability of Symbiotic Knowledge is exemplified by the business-university-government alliances in Toyama, Japan. The selection of who to invite as participants plays a decisively important role in knowledge creation. The symbiotic knowledge creation is limited by those who are allowed to participate in the organization. In this process, the coordinators play the most important role for the performance of inter-organizational alliances

Cultivating a Team Mindset about Productivity with a Nudge: A Field Study in Hybrid Development Teams

While there has been significant study of both individuals and teams of knowledge workers, research has focused largely on one or the other, with less focus on the interaction between the two. In this paper, we explore the tensions between the individual and their team, focusing on the choices an individual makes towards their own productivity versus their team's productivity. We developed a technology probe with a team nudge that fosters recurring reflection and prompts individuals to consider how their team helps them to be productive. We examined its impact through a longitudinal field study with 48 participants. We chose to undertake this study with software development teams as they are examples of knowledge workers who collaborate on a shared set of tasks with specific goals. Our exploration took place with hybrid development teams, which have increasingly become the norm. Our analysis of a total of 8338 hourly self-reports and 1389 daily diary entries found that the team nudge increased participants' productivity ratings and team awareness, led to participants spending more time on their own tasks, reshaped their perceptions of themselves and their team, yet, in general, did not increase team cohesion or affect well-being

Exploring usability evaluation of localised software in Malaysia

This thesis postulates the theory that software usability evaluation should be adapted to the culture in which it is carried out. An experiment has been conducted to explore the effectiveness of usability assessment tools (UATs). These UATs are studied in the context of usability evaluation phase of the global software development life-cycle. In particular, the study investigates whether imported UATs were appropriate in the usability evaluation of a localised spreadsheet in Malaysia. The experiment reveals that there is some support for the thesis and recommends a further large-scale formal study