Vol. 7, issue 1

New HELIN Database Trials Staffing Changes Meet David Chianese Meet Rachael Juskuv Interlibrary Loan Bryant\u27s PA Program Takes It\u27s First Steps Book a Group Study Room Bryant\u27s Graphic Novel Collection The Scientific World of Harry Potte

But You’re So Far Away: Issues in Providing Library Services to Students in Online Courses

In this session, we will address the issues involved in providing library services to remote students, including technology readiness and support, reference and research services, interlibrary loan, and collection development. We will also address some of the legal issues in providing library services to students in online courses

Lending and Borrowing across Borders: Issues and Challenges with International Resource Sharing

This article reports on a survey of U.S. libraries regarding international interlibrary loan. The survey was conducted by the ALA RUSA STARS International Interlibrary Loan Committee

Managing Employees in Interlibrary Loan, Circulation and Reserves: Supervision in a Production Environment

In a production environment, strategies for dealing with personnel problems are critical. Two of the most challenging staff problems that an interlibrary loan manager can confront are: (1) How to keep up with work when employees are absent and (2) Employee productivity problems. Interlibrary loan departments face the unique paradox of a workplace that is constantly changing and becoming more efficient due to the influence of technology on daily processes, yet still relies heavily on the daily labor and productivity of the staff. Additionally, interlibrary loan departments face almost constant time pressures, both from internal and external customers. The challenge is magnified when personnel issues arise, and the time needed to problem solve seems nonexistent. In particular, absenteeism and worker productivity can have disastrous results on interlibrary loan service quality, as well as a negative effect on departmental morale

All roads lead to Rome: channelling inter-campus, interlibrary and off-campus requests through a single user interface

The message from remote library clients is clear and unequivocal - they want material quickly and easily. They would prefer not to have to differentiate between the three library services of intercampus, interlibrary, or off-campus requests - they just want a particular document or book forwarded to them as soon as possible. At the University of Southern Queensland Library, VDX software has been utilised to provide a single search and request interface for library material. Differentiating between individual clients,it displays and activates only those services for which a particular client is eligible. Remote undergraduates for example, have the ability to search and request from USQ catalogue only, while those students eligible for interlibrary loans can search and initiate requests across a range of catalogues. Whilst simplifying processes for clients, the challenge to Library staff has been to successfully manipulate the software and work processes to handle this complex arrangement. This paper will discuss the introduction of this new initiative focusing on the following issues: - Background - Client view - Dual services and associated challenges - Impact on staff - Improvements planned in the next six months - Marketing - Conclusio

Opening interlibrary loan to open access

Copyright held by Emerald Group Publishing Limited.Purpose – The purpose of this paper is to examine interlibrary loan requests for open access materials submitted during fiscal years 2010 and 2011 and to determine the impact of open access materials upon fill rate for interlibrary borrowing requests. Design/methodology/approach – Borrowing requests for open access materials were quantitatively analysed and compared to total borrowing requests. Findings – During the period studied, borrowing requests for open access materials increased while overall requests held steady. As the number of requests filled with open access documents continues to rise, IUPUI University Library is able to provide a service to users and cost savings for the library by utilizing this material. The difficulty users have in navigating the online information environment makes it unlikely that interlibrary loan requests will decrease due to the growing amount of open access material available. Originality/value –The literature discussing the use of open access materials to fulfill ILL requests is limited and largely focuses on educating ILL practitioners about open access and providing suggested resources for locating open access materials. This research paper studies actual requests for open access materials and their impact on interlibrary loan. Keywords – open access, interlibrary loan, interlending, academic libraries Paper type – Research pape

In Search of a New Model: Library Resource Sharing in China - A Comparative Study

This paper reviews the framework of library resource sharing (LRS) in China and examines, from a comparative perspective, cases of recent development, particularly in the 1990s and early 2000s. Highlights include: (1) historical review of LRS in the U.S. and China, particularly in the areas of print union catalogs and union lists, online bibliographic utilities, and interlibrary loan; (2) literature review of Chinese publications, and LRS issues and challenges in China; (3) Analysis of three LRS models to provide a contextual grasp of a paradigm shift taking place in China; and (4) comparative analysis of LRS objectives, structure, and governance, etc., in the U.S. and China. The study also underscores the imperative for building a national digital library system in China to gain a competitive edge in resource sharing and to support the country’s rapid social and economic growth. At this stage of development, the success of China Academic Library & Information System provides a convincing argument for a national digital library system with its methods of governing, financing, and development

Unlocking the Interlibrary Loan Code for the United States

This is an electronic version of an article published in: Baich, Tina, Nora Dethloff, and Brian Miller. 2015. “Unlocking the Interlibrary Loan Code for the United States.” Journal of Interlibrary Loan, Document Delivery, & Electronic Reserve. 25, no 3-5: 75-88, http://dx.doi.org/10.1080/1072303X.2016.1254702. (2016 Great Lakes Resource Sharing Conference proceedings issue). Journal of Interlibrary Loan, Document Delivery, & Electronic Reserve is available online at: http://www.tandfonline.com/toc/wild20/currentA newly revised Interlibrary Loan Code for the United States was approved in 2016, the 100th anniversary of its first appearance. This article outlines the 2-year, iterative revision process undertaken by the ALA RUSA STARS Codes, Guidelines, and Technical Standards Committee, including the results of two public surveys and significant changes to the Interlibrary Loan Code for the United States. The authors hope to provide a template for future revisions and share the process with the entire interlibrary loan community.No embarg