Further Exploring Communal Technology Use in Smart Homes: Social Expectations

Device use in smart homes is becoming increasingly communal, requiring cohabitants to navigate a complex social and technological context. In this paper, we report findings from an exploratory survey grounded in our prior work on communal technology use in the home [4]. The findings highlight the importance of considering qualities of social relationships and technology in understanding expectations and intentions of communal technology use. We propose a design perspective of social expectations, and we suggest existing designs can be expanded using already available information such as location, and considering additional information, such as levels of trust and reliability.Comment: to appear in CHI '20 Extended Abstracts, April 25--30, 2020, Honolulu, HI, US

Informing the future of data protection in smart homes

Recent changes to data protection regulation, particularly in Europe, are changing the design landscape for smart devices, requiring new design techniques to ensure that devices are able to adequately protect users' data. A particularly interesting space in which to explore and address these challenges is the smart home, which presents a multitude of difficult social and technical problems in an intimate and highly private context. This position paper outlines the motivation and research approach of a new project aiming to inform the future of data protection by design and by default in smart homes through a combination of ethnography and speculative design.Comment: Proceedings of the CHI 2019 Workshop on New Directions for the IoT: Automate, Share, Build, and Care, (arXiv:1906.06089