Information Retrieval for Organizational Business Process Insight

Abstract. To accomplish a business process redesign project successfully, an enterprise needs to gather information about its present business process situation as well identifying clear and measurable descriptions of the future state. When redesign projects are accomplished it is crucial that the employees are able to comprehend and follow up the new routine and business process documentation. This paper describes the rationale and state of research that aims at facilitating the information in organizational business process environments by use of Information Retrieval (IR) technologies.