O impacto da inteligência artificial no negócio eletrónico

Pela importância que a Inteligência Artificial exibe na atualidade, revela-se de grande interesse verificar até que ponto ela está a transformar o Negócio Eletrónico. Para esse efeito, delineou-se uma revisão sistemática com o objetivo de avaliar os impactos da proliferação destes instrumentos. A investigação empreendida pretendeu identificar artigos científicos que, através de pesquisas realizadas a Fontes de Dados Eletrónicas, pudessem responder às questões de investigação implementadas: a) que tipo de soluções, baseadas na Inteligência Artificial (IA), têm sido usadas para melhorar o Negócio Eletrónico (NE); b) em que domínios do NE a IA foi aplicada; c) qual a taxa de sucesso ou fracasso do projeto. Simultaneamente, tiveram de respeitar critérios de seleção, nomeadamente, estar escritos em inglês, encontrarem-se no intervalo temporal 2015/2021 e tratar-se de estudos empíricos, suportados em dados reais. Após uma avaliação de qualidade final, procedeu-se à extração dos dados pertinentes para a investigação, para formulários criados em MS Excel. Estes dados estiveram na base da análise quantitativa e qualitativa que evidenciaram as descobertas feitas e sobre os quais se procedeu, posteriormente, à sua discussão. A dissertação termina com as conclusão e discussão de trabalhos futuros.Due to the importance that Artificial Intelligence exhibits today, it is of great interest to see to what extent it is transforming the Electronic Business. To this end, a systematic review was designed to evaluate the impacts of the proliferation of these instruments. The research aimed to identify scientific articles that, through research carried out on Electronic Data Sources, could answer the research questions implemented: a) what kind of solutions, based on Artificial Intelligence, have been used to improve the Electronic Business; b) in which areas of the Electronic Business Artificial Intelligence has been applied; c) what the success rate or failure of the project is. At the same time, they must comply with selection criteria, to be written in English, to be found in the 2015/2021-time interval and to be empirical studies supported by actual data. After a final quality evaluation, the relevant data for the investigation were extracted for forms created in MS Excel. These data were the basis of the quantitative and qualitative analysis that evidenced the findings found and on which they were subsequently discussed. The dissertation ends with the conclusion and discussion of future works

Study on incentive mechanisms of smes crowdsourcing contest innovation.

Lighterness, Paul - Associate SupervisorDealing with insufficient resources is a common challenge yet practical reality for many project managers working within SMEs. With the rise of Web 2.0, crowdsourcing contest innovation (CCI) it is now possible for project managers to use online platforms as a way to collaborate with external agents to fill this resource gap and thus improve innovation. This research uses agent-based modelling to prognosticate the efficacy of crowdsourcing contest innovation with a particular focus on the project manager ‘seeker’ within an SME initiating competitive crowdsourced contest teams made up of individual ‘solver’ participants. The contribution of knowledge will benefit the open innovation community to better understand the main motivational incentives to obtain maximum productivity of a team with limited project management resources. In pursuit of this, the social exchange theory is challenged, this thesis explores the motivation factors that influence solvers to participate in SMEs CCI from the perspectives of benefit perception and cost perception. The results found that non-material factors such as knowledge acquisition and sharing, reputation can stimulate solvers to participate in SMEs CCI more than material (physical money) rewards. Meanwhile, risks such as intellectual property risks and waste of resources are significant participation obstacles. Based on this, the principal- agent theory is used to design the models of team collaboration material incentive mechanism, dynamic reputation incentive mechanism and knowledge sharing incentive mechanism, and the performance of each incentive mechanism is analysed. At last, according to the principles of sample selection, Zbj.com, the China’s most successful crowdsourcing platform of which the main clients are SMEs, is chosen as the research object, and the effectiveness of the incentive mechanisms designed in this thesis is verified. It is found that the material and non-material incentives have been partially applied on the platform, and the explicit, implicit and synergistic effects of incentives are preliminarily achieved. According to the research results, it is suggested that the guarantee measures of the incentive mechanisms should be further developed, such as optimising pricing services and refining task allocation rules.PhD in Water, including Desig