Forum Session at the First International Conference on Service Oriented Computing (ICSOC03)

The First International Conference on Service Oriented Computing (ICSOC) was held in Trento, December 15-18, 2003. The focus of the conference ---Service Oriented Computing (SOC)--- is the new emerging paradigm for distributed computing and e-business processing that has evolved from object-oriented and component computing to enable building agile networks of collaborating business applications distributed within and across organizational boundaries. Of the 181 papers submitted to the ICSOC conference, 10 were selected for the forum session which took place on December the 16th, 2003. The papers were chosen based on their technical quality, originality, relevance to SOC and for their nature of being best suited for a poster presentation or a demonstration. This technical report contains the 10 papers presented during the forum session at the ICSOC conference. In particular, the last two papers in the report ere submitted as industrial papers

Adaptive SLA management along value chains for service individualization

The object of our investigation is a software architecture for adaptive Service Level Agreement (SLA) management in value chains for service individualization. We address the problem that current SLA management is not capable to represent the full complexity of SLAs existing in real-world service industries. The problem is investigated from a functional-analytical supply chain perspective. The solution is developed from a software architecture modeling perspective according to the design science paradigm. The contribution of this paper is a software architecture that facilitates SLA negotiation and SLA-based resource management in complex agreement hierarchies. The architecture is validated in an application scenario from the airport logistics domain

A review of approaches to supply chain communications: from manufacturing to construction

With the increasing importance of computer-based communication technologies, communication networks are becoming crucial in supply chain management. Given the objectives of the supply chain: to have the right products in the right quantities, at the right place, at the right moment and at minimal cost, supply chain management is situated at the intersection of different professional sectors. This is particularly the case in construction, since building needs for its fabrication the incorporation of a number of industrial products. This paper provides a review of the main approaches to supply chain communications as used mainly in manufacturing industries. The paper analyses the extent to which these have been applied to construction. It also reviews the on-going developments and research activities in this domain