Impacts of Technostress Creators and Personal Resources on IT Professionals’ Strain and Engagement

Due to the rapid change of information technology (IT), there may be stressors to cause many IT professionals to suffer from technostress. Technostress has a negative impact on IS employees’ mental health. According to transactional model of stress and coping, coping resources (e.g. social support) can mitigate IT professionals\u27 strain. However, the impacts of personal resources on IT professionals\u27 strain and engagement are ignored. In this study, I propose a research model in which workplace social support and online social support are theorized to enhance IT professionals\u27 personal resources. Personal resources are theorized to have a direct beneficial effect on OT professionals\u27 strain and moderate the relationship between technostress creators (stressors) and strain. Finally, the reasearch model theorizes that strain reduces work engagement and increases turnover intention. This study will test the model with data collected from 200 IT professionals of Taiwan\u27s top 500 companies